Match.comFAQ client

If you've paid for a Bronze subscription, you should have full access to view photos, read messages, and respond to other members. Ensure you are logged into your account with the same email that was used for the subscription. If you’re still experiencing issues, it may be a technical glitch. Please check for any updates or notifications regarding your account. You can find the most up-to-date contact information right here on this page if you need further assistance.

To recover your Match.com account, go to the login page and click on "Forgot Password?" Follow the prompts to enter the email address associated with your account. You will receive instructions via email to reset your password. If you encounter further issues, please refer to the support options provided on the website.

If you cannot access your account to cancel your subscription, you can follow the account recovery process to regain access. Once you have access, you can cancel your subscription through your account settings. If you still face issues, there is a link to the most up-to-date contact information right here on this page for further assistance.

To completely discontinue all account activity and deactivate your presence on Match.com, you'll need to go to your account settings and choose the option to delete your profile. This action will remove your profile and prevent any further email notifications. Once deleted, you will not be searchable on the site or receive any updates regarding profile views. Make sure to confirm this action as it is typically irreversible.

To remove your profile from Match.com, you can deactivate your account through your account settings. Navigate to the "Account Settings" section, and find the option to deactivate or delete your profile. Follow the prompts to complete the process. Your profile will be unavailable to other users once it's deactivated. If you want to reactivate it later, you can do so by logging back in within a specific timeframe.