Match.com Phone Number

Calling Match.com customer service faster by GetHuman

800-926-2824
Customer service
Current Wait: 27 min (13m avg)
Hours: Mon-Fri 8am-5pm CST; best time to call: 8:05am
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Reasons customers like you called recently

Hi my id is ********* Lidija Scerbakova*Tiday my account was hacked.i can not loggin at...
I purchased private mode.....but while im "private" it looks like even the women ive li...
Not getting any matches
I just signed up and did not realize the amount to join is $***.** I did not read thor...
My winning amount why not deposit into my wallet
I was hacked - sending rude messages from me to people I never sent to .and matching me...
Why do you keep turning down my two credit cards. If this can’t be fixed I’ll just joi...
My credit card keeps getting turned down. Why? It is a good card and I have. *** cred...
I can't login. I created a new password it didn't match and I need help
Is my account locked AGAIN?
I cant log in and they dont want to email me a password
I did not want the * month subscription for $***. I wanted to try it out for a month, a...
Don’t want my subscription automatically renewed.
My child accidentally signed me up for one month for March. I want it cancelled and a r...
I can't login to my account
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on Match.com's Phone-Based Customer Care

Match.com is an online dating service that began operations in the mid-90s. As one of the oldest and most successful dating sites in the world, it isn't surprising that it receives many customer service requests on a daily basis.

Unfortunately, Match.com does not provide phone-based customer service. If you need to get in touch with the company, you will have to do so through the email form on its site.

Why Do People Contact Match.com Customer Support?

People call Match.com for a range of reasons, including:

  • Help with starting, changing, or canceling accounts
  • Billing issues
  • Technical problems with the website
  • Safety and security issues, such as reporting scammers and predators who use the site

Best Practices for Contacting Match.com

There are a few things that you can do to help ensure that your call to Match.com is a productive one:

  • Keep in mind that Match.com customer service representatives are only available Monday - Friday 8:00 AM - 5:00 PM Central time. You can email outside of those days and hours, but you will have to wait for a response.
  • Make sure you can supply necessary documentation of your issue if Match.com requests it. This may include order confirmations, screenshots, or billing statements.
  • If you are having issues with Match.com's mobile app or website, have your device close buy so that you and the customer service representative can troubleshoot together.
  • Have pen and paper handy so that you can take notes during your call.

How do Consumers Feel About Contacting Match.com?

Many people are unhappy about the fact that Match.com does not provide phone service. This dissatisfaction also extends to the hours during which Match.com customer service is available.

As for the service itself, reports tend to be mixed. Match.com users may benefit from reviewing the help guides available on the site so that they can resolve their own issues.

What Kind of Issues can a Match.com Representative Resolve?

Match.com customer service representatives can resolve most customer issues because Match.com is an online service. These issues include technical problems, taking reports of fraud and abuse, making changes to your account status and addressing billing concerns.

What Can't Be Resolved by Contacting Match.com Customer Service?

Match.com representatives aren't mediators and cannot resolve disputes between Match.com customers. In addition, agents are also not able to resolve incompatibilities between the Match.com service and your hardware devices or software. While the agent may be able to suggest a workaround, ultimately you will have to make any necessary changes to get Match.com to work on your computer, tablet or phone.

What Should You Do If You Have an Unsuccessful Communication with Match.com?

If Match.com's response to your request is less-than-satisfactory, don't give up. You may be able to get your questions answered or issues resolved anyway.

First, review the correspondence that you had with Match.com customer service. You may be able to identify a misunderstanding or area of miscommunication that can be addressed in your next email to Match.com.

If you can identify a deficiency that might be addressed via a screenshot or document scan, prepare your documentation before making a second contact.

Email Match.com again and explain your concerns. Be very precise in describing your areas of dissatisfaction and offer to supply documentation to support your case.

You may also try reaching out to Match.com on its social media platforms. Drawing attention to your case in this way may attract a response from Match.com

If you have a billing problem with Match.com, contact your debit card or credit card company. File a request to reverse any charges. You may find that your bank is willing to advocate for you and help you receive compensation.

Customer Number 800-926-2824 - by the Numbers

Numéro de téléphone à composer800-926-2824
Rappel possibleOUI
Appel intercepté par une personne réelleOUI
Département que vous appelezService Clients
Heures d'ouverture du centre d'appelsLun-ven 8 h-17 h CST
Meilleur moment pour composer8 h 05
Naviguer dans un labyrinthe téléphonique vers un être humainAppuyez sur 2, puis 5, puis 2
Attente moyenne
Attente actuelle27
Classement (parmi les numéros de téléphone)1
Rang (global)1
Méthodes alternativestéléphone, web
Qualité de la communication71%
Qualité de l'aide83%
Votes des clients25,850
Dernière mise à jour des informationsSat Jan 16 2021 10:00:00 GMT+0000 (Coordinated Universal Time)

Match.com's Best Toll-Free/800 Customer Phone Number

Il s'agit du meilleur numéro de téléphone de Match.com, de l'attente actuelle en temps réel et des outils permettant de passer directement à travers ces lignes téléphoniques pour accéder directement à un Match.com agent. Ce numéro de téléphone est le meilleur numéro de téléphone de Match.com car 227,046 des clients comme vous ont utilisé ces coordonnées au cours des 18 derniers mois et nous ont fait part de leurs commentaires. Les problèmes courants traités par l'unité de service client qui répond aux appels au 800-926-2824 incluent Cancel My Subscription, Unblock Account, Update Account Info, Account Access, Refund a Charge et d'autres problèmes de service client. Le Match.com centre d'appels auquel vous appelez a des employés de Texas, South Carolina, Wisonsin et est ouvert Mon-Fri 8am-5pm CST selon les clients. Au total, Match.com possède 3 numéros de téléphone. La meilleure façon de parler aux Match.com représentants n'est pas toujours claire. Nous avons donc commencé à compiler ces informations à partir des suggestions de la communauté des clients. Continuez à partager vos expériences afin que nous puissions continuer à améliorer cette ressource gratuite.

Contacting Match.com - by phone or otherwise

Bien que 800-926-2824 soit le meilleur numéro sans frais de Match.com, il existe 4 moyens de les contacter. Selon d'autres Match.com clients, la meilleure façon de parler à leur équipe de support client est d'appeler le 800-326-5161 numéro de téléphone de leur Annulations service. En plus d'appeler, la prochaine option préférée pour les clients à la recherche d'aide est via 800-326-5161 pour Annulations. Si vous pensez que ces informations sont inexactes ou si vous connaissez d'autres moyens de contacter Match.com, veuillez nous en informer afin que nous puissions les partager avec d'autres clients. And you can click here if you want to compare all the contact information we've gathered for Match.com.

What is GetHuman's Relationship to Match.com?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Match.com. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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