DuolingoFAQ client

To cancel your subscription, go to your Duolingo account settings. Select "Manage Subscription" under the "Subscription" section, and you’ll find the option to cancel. Be sure to follow the prompts to complete the cancellation process. If you're using a mobile device, you may need to go through the app store where you purchased the subscription.

Il semble que vous ayez rencontré un problème avec votre abonnement Duolingo Family. Assurez-vous que tous les membres de votre famille ont bien été ajoutés à votre compte. Vous pouvez gérer les membres de votre abonnement dans les paramètres de votre compte. Si cela ne résout pas votre problème, consultez les informations de contact sur cette page pour obtenir de l'aide supplémentaire.

To return to the Spanish course, go to your language settings in the Duolingo app or website. From there, select the Spanish course from your list of learning languages. If it’s not visible, you may need to add it again by choosing "Add a course." Once selected, you'll be able to continue your lessons in Spanish.

To request a refund from Duolingo, you can check the most up-to-date contact information provided on this page. Reach out to the support team to initiate your refund request, and they'll guide you through the process.

Per richiedere un rimborso, ti consigliamo di controllare la nostra pagina delle informazioni sui rimborsi. Troverai linee guida specifiche su come procedere. Se hai ulteriori domande, c’è un link con le informazioni più aggiornate su come contattarci proprio qui sulla pagina che stai visualizzando.