Zillow Phone Number

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206-470-7000
Customer service
Current Wait: 25 min (8m avg)
Hours: Mon-Fri 9am-5pm EST; best time to call: 9:05am
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Reasons customers like you called recently

Hi! The address I entered into Zillow is showing a different location on the map than t...
Can't get my listing fixes.*It's on market*But marked off market****** boberg
Can I post my rental information in your website?
Zillow has listed the sq. ft. of my homes lot incorrectly at **** Cabana Dr. San Jose C...
PLEASE STOP SENDING ME LISTINGS. I AM NOT INTERESTED IN BUYING A NEW HOME. MY E-MAIL...
please take me off your email...
Questions about delisting, then relisting my rental. Inquiries have dropped to zero and...
I pay zillow $**.** for a credit report I did not get it in my e mail can you help my e...
I have been locked out of Zillow.
I am an agent and I just activated a new listing on both CJMLS & GSMLS (primary) but if...
Zillow has city wrong on a listing and need corrected immediately. Please change...
I received a notice this morning that said I was invited to apply for a home. It’s disa...
This is the second attempt at filling out the application. When the verification questi...
I am trying to list my home for sale. I have tried to verify it and today got an email...
I am going to contact BBB cause you will not remove my home for sale as I have requeste...
See more recent reasons for calling

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Our Editor's Notes on Zillow's Phone-Based Customer Care

Zillow is a major online real estate marketplace. It is used by real estate professionals, homeowners, landlords, home buyers and people looking to rent. As one of the oldest and most respected platforms of its type, it is not surprising that Zillow gets a lot of requests for customer service each and every day.

Why Do People Call Zillow Customer Support?

People call Zillow customer support for a range of reasons, including:

  • Setting up, changing, and canceling accounts
  • Technical support and troubleshooting
  • Reporting fraud and inappropriate content
  • Billing issues
  • Getting help with creating listings that conform to legal requirements.

Best Practices for Calling Zillow Customer Service

There are several things that you can do to help ensure that your call to Zillow customer service is handled quickly and professionally:

Have relevant documentation handy, which may include screenshots, order confirmation emails, billing statements and communications between you and Zillow regarding your current issue.

Pay attention to the menu choices when you call Zillow. There are different options for real estate professionals and home buyers/renters. Select the appropriate menu item to ensure that your call is directed appropriately.

If you get voicemail, leave the information that is requested. Speak clearly and make sure that they have a way of contacting you.

Have some way of taking notes during your call. Call notes can be a big help if you have to speak to more than one person or have to escalate your complaint.

How do Consumers Feel About Calling Zillow Customer Service?

A review of online sources does not reveal a pattern of complaints against Zillow. This suggests that Zillow customer service offers quality care and support to those who contact it.

What Kind of Issues can a Zillow Customer Service Representative Resolve?

Zillow customer service can resolve many issues, including setting up, changing and canceling accounts, providing technical support, troubleshooting problems, initiating investigations into inappropriate content or cases of fraud and researching billing issues.

What Can't Be Resolved With a Call to Zillow Customer Service?

Customer service representatives are not mediators. Unless conduct by any party using Zillow violates its terms of service, significant conflicts between home buyers, sellers, or real estate professionals are a matter for the people involved, not Zillow's customer service agents.

Listings for housing are governed under federal, state and local antidiscrimination laws. A customer service representative cannot override laws that govern housing listings.

If Zillow doesn't work on your computer or device, a representative may be able to recommend a workaround, but cannot guarantee that it will work. You may have to work with the manufacturer of your device or computer to address the issue. You may also have to use a different device to access Zillow.

What Should You Do If You Have an Unsuccessful Call with Zillow?

If you get off the phone with Zillow and feel as though your questions were not answered or your concerns were not resolved, don't give up. You may still have options.

First, review the notes that you took during your call. You may find areas of misunderstanding or miscommunication that contributed to the derailment of your first conversation.

Next, call back. Explain that this is your second call and describe what went wrong with the first one. You might also describe the resolution that you are seeking so that you and the agent are working toward a common goal. Keep in mind that representatives have different levels of training and experience, and this new agent may be in a better position to understand and address your concerns.

If a second call doesn't work, try another way of getting in touch. You can send a support form to Zillow through its website, which provides you with the benefit of a transcript of your communications with the company.

Customer Number 206-470-7000 - by the Numbers

Numéro de téléphone à composer206-470-7000
Rappel possibleNON
Appel intercepté par une personne réelleOUI
Département que vous appelezBureaux corporatifs
Heures d'ouverture du centre d'appelsMon-Fri 9am-5pm EST
Meilleur moment pour composer9 h 05
Naviguer dans un labyrinthe téléphonique vers un être humainDirectement au siège social
Attente moyenne
Attente actuelle25
Classement (parmi les numéros de téléphone)1
Rang (global)2
Méthodes alternativesemail, téléphone, web
Qualité de la communication65%
Qualité de l'aide84%
Votes des clients5,812
Dernière mise à jour des informationsThu Jun 23 2022 10:00:00 GMT+0000 (Coordinated Universal Time)

Zillow's Best Toll-Free/800 Customer Phone Number

Il s'agit du meilleur numéro de téléphone de Zillow, de l'attente actuelle en temps réel et des outils permettant de passer directement à travers ces lignes téléphoniques pour accéder directement à un Zillow agent. Ce numéro de téléphone est le meilleur numéro de téléphone de Zillow car 69,450 des clients comme vous ont utilisé ces coordonnées au cours des 18 derniers mois et nous ont fait part de leurs commentaires. Les problèmes courants traités par l'unité de service client qui répond aux appels au 206-470-7000 incluent Change Zestimate, Update Property Info, Account Access, Report a Listing, Listing Setup et d'autres problèmes de service client. Le Zillow centre d'appels auquel vous appelez a des employés de Washington et est ouvert Mon-Fri 9am-5pm EST selon les clients. Au total, Zillow a 1 numéro de téléphone. La meilleure façon de parler aux Zillow représentants n'est pas toujours claire. Nous avons donc commencé à compiler ces informations à partir des suggestions de la communauté des clients. Continuez à partager vos expériences afin que nous puissions continuer à améliorer cette ressource gratuite.

Contacting Zillow - by phone or otherwise

Bien que 206-470-7000 soit le meilleur numéro sans frais de Zillow, il existe 4 différentes façons de les contacter. La meilleure façon de parler à leur équipe de support client peut simplement être d'informer GetHuman de votre problème et de nous laisser essayer de trouver le meilleur moyen de les contacter ou de trouver de l'aide pour ce problème particulier. Outre les appels, la prochaine option préférée pour les clients qui recherchent de l'aide est via listingsupport@zillow.com pour Customer Service. Si vous pensez que ces informations sont inexactes ou si vous connaissez d'autres moyens de contacter Zillow, veuillez nous en informer afin que nous puissions les partager avec d'autres clients. And you can click here if you want to compare all the contact information we've gathered for Zillow.

What is GetHuman's Relationship to Zillow?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Zillow. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Best Buy Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Comcast Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Best Buy or Comcast. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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Zillow Contact Info

Information gathered by GetHuman researchers and millions of customers that use GetHuman:
All Zillow contacts
Zillow Numéro de téléphone
Zillow Assistance par e-mailBEST
Zillow Service d'assistance
General customer information

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