NET 10 Phone Number

Calling NET 10 customer service faster by GetHuman

800-876-5753
Customer service
Current Wait: 18 min (11m avg)
Hours: 24 hours, 7 days; best time to call: 8:45am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Appuyez sur 1 puis 2, puis 6 puis 2, puis ensuite 6 puis 2 puis 0 # à chaque fois qu'il demande un numéro de téléphone
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Reasons customers like you called recently

My phone broke..would like to transfer my * to new phone..imei is ***************
Bought a phone card entered the card's ** digit code and the minutes do not show on...
need account number and pin number for **********
I need to set up my uncle's new phone and he is out of minutes
I need you guys to unlock my iPhone please
my service is gone and I did not cancel
my service has been disconnected and I did not cancel
Activating new service
For the last * months, the options I've used multiple times in the past, to refill my s...
I just called to unlock my voice mail box After I got off the phone i wanted to reset m...
I'm trying to use my phone and all I get is a menu selection that dose not work*. Help
I tried to reconnect my Kyocera phone today using my daughters phone and cannot get a l...
Prepaid minutes not showing up on phone each month even though bill is automatically deducted
I have a prepaid plan on my old phone and the added minutes are never displayed unless...
I am a long time customer. Im sure u have in your records the financial crisis and emba...
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on NET 10's Phone-Based Customer Care

NET10 is a prepaid wireless service brand and part of the TracFone family. As one of the largest prepaid wireless companies, it isn't surprising that NET10 gets a lot of requests for customer service each and every day.

Why Do People Call NET10 Customer Support?

NET10 customers request customer support for a range of reasons, including:

  • Selecting a new phone or device
  • Upgrading a device or phone
  • Starting, changing or canceling service
  • Billing inquiries
  • Assistance with phone theft

Best Practices for Calling NET 10 Customer Service

There are several things that you can do to help ensure that your call to NET 10 is handled quickly and professionally:

Make sure you are calling the right number. NET 10 has different lines for its mobile, bring-your-own-phone, home and hotspot/bring-your-own-tablet customers.

Before calling, have relevant documentation available. This may include screenshots, billing statements, service agreements or communications between you and NET 10 regarding your issue.

How do Consumers Feel About Calling NET 10 Customer Service?

Many customers express frustration with NET 10 customer service. Common complaints include difficulty communicating with NET 10 agents, the fact that NET 10 representatives seem to be attached to a customer service script rather than actively listening and interacting with customers and difficulty getting more significant problems resolved.

That said, there are some people who report satisfaction with NET 10 customer service and feel that, given the budget price of the service, the customer service reps are

What Kind of Issues can a NET 10 Customer Service Representative Resolve?

NET 10 customer service representatives can address many of the most issues experienced by wireless users. These issues include:

  • Billing inquiries
  • Phone theft reports and follow-up
  • Questions about data usage and calls made
  • Service plan and device shopping and recommendations
  • Beginning, changing and ending service
  • Upgrading and purchasing new devices

What Can't Be Resolved With a Call to NET 10 Customer Service?

Issues involving devices that must be repaired or replaced will have to be resolved either at a NET 10 retailer or by mailing a device to NET 10's repair services. NET 10 representatives can provide you with information on how to get your NET 10 device repaired.

If you are using a third-party product or service with your NET 10 service or device, keep in mind that NET 10 agents can't resolve incompatibilities. They may be able to suggest a workaround, but in the end, it is up to you to ensure that your products and services are compatible with each other.

What Should You Do If You Have an Unsuccessful Call with NET 10?

Unfortunately, not everyone can resolve issues by talking with NET 10's customer service representatives over the phone. If you have attempted in good faith to discuss your concerns with NET 10 customer service but are unhappy with the outcome of your conversation, don't give up.

Here are some ways of getting the resolution you want even when NET 10's phone-based customer service has let you down:

Call back: Customer service representatives have different levels of training and experience. Calling NET 10 a second time may connect you with someone who has the level of competency needed to resolve your issue.

Use live chat: NET 10 offers a live chat option that many customers online feel is superior to phone-based customer service.

Use social media: Try contacting NET 10 through one of its social media accounts.

Visit a retail store: Visit a NET 10 retailer and ask for help. The staff may be able to advocate for you with NET 10 or fix your problem themselves.

Send a letter: Send a letter to NET 10 via postal mail. This is a slow option, but may be effective as a last resort before taking your complaint to a consumer protection agency.

Customer Number 800-876-5753 - by the Numbers

Numéro de téléphone à composer800-876-5753
Rappel possibleOUI
Appel intercepté par une personne réelleOUI
Département que vous appelezService Clients
Heures d'ouverture du centre d'appels24 heures, 7 jours
Meilleur moment pour composer8 h 45
Naviguer dans un labyrinthe téléphonique vers un être humainAppuyez sur 1 puis 2, puis 6 puis 2, puis ensuite 6 puis 2 puis 0 # à chaque fois qu'il demande un numéro de téléphone
Attente moyenne
Attente actuelle18
Classement (parmi les numéros de téléphone)1
Rang (global)1
Méthodes alternativestéléphone, chat, web, facebook
Qualité de la communication85%
Qualité de l'aide70%
Votes des clients2,934
Dernière mise à jour des informationsFri Oct 23 2020 10:00:00 GMT+0000 (Coordinated Universal Time)

NET 10's Best Toll-Free/800 Customer Phone Number

Il s'agit du meilleur numéro de téléphone de NET 10, de l'attente actuelle en temps réel et des outils permettant de passer directement à travers ces lignes téléphoniques pour accéder directement à un NET 10 agent. Ce numéro de téléphone est le meilleur numéro de téléphone de NET 10 car 75,630 des clients comme vous ont utilisé ces coordonnées au cours des 18 derniers mois et nous ont fait part de leurs commentaires. Les problèmes courants traités par l'unité de service client qui répond aux appels au 800-876-5753 incluent Setup Service, Cancel Service, Transfer Service, Device Support, Overcharge on Account et d'autres problèmes de service client. Le NET 10 centre d'appels auquel vous appelez a des employés de India et est ouvert 24 hours, 7 days selon les clients. Au total, NET 10 possède 2 numéros de téléphone. La meilleure façon de parler aux NET 10 représentants n'est pas toujours claire. Nous avons donc commencé à compiler ces informations à partir des suggestions de la communauté des clients. Continuez à partager vos expériences afin que nous puissions continuer à améliorer cette ressource gratuite.

Contacting NET 10 - by phone or otherwise

Bien que 800-876-5753 soit le meilleur numéro sans frais de NET 10, il existe 5 moyens de les contacter. Selon d'autres NET 10 clients, la meilleure façon de parler à leur équipe de support client est d'appeler le 877-836-2368 numéro de téléphone de leur Soutien technique service. En plus d'appeler, la prochaine option préférée pour les clients à la recherche d'aide est via 877-836-2368 pour Soutien technique. Si vous pensez que ces informations sont inexactes ou si vous connaissez d'autres moyens de contacter NET 10, veuillez nous en informer afin que nous puissions les partager avec d'autres clients. And you can click here if you want to compare all the contact information we've gathered for NET 10.

What is GetHuman's Relationship to NET 10?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like NET 10. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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NET 10 Contact Info

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