The US Citizenship and Immigration service handles the processing of visas, citizenship applications and questions about immigration issues. Because this federal agency serves the entire country, it receives a lot of customer support queries. If you are trying to get a hold of USCIS by phone, there are several best practices that you might want to be aware of.
People call USCIS for a range of reasons including:
Callers need to direct their call to the correct office or agency. If you are attempting to schedule an interview for a non-asylum application, for example, you'll likely need to call the USCIS field office that serves your area.
Live help over the telephone is available from USCIS from 8 am to 8 pm Monday through Friday, except for federal holidays. There is a toll-free number for those calling within the United States and its territories. Deaf and hard of hearing people can use the agency's TTY number, while those outside the country have to use a designated toll number.
There are some reports that making a lot of calls to USCIS might actually slow down an applicant's case. The USCIS notes that case information is available from its website and is identical to that which is available to customer service representatives who answer calls.
Before calling, take a moment to prepare. Doing so can help ensure that your call is productive:
Because of the sheer volume of calls that come into USCIS, it isn't surprising that there are mixed reports from callers. In addition, it's important to note that immigration issues can be stressful, which increases the likelihood of dissatisfaction with a call.
Callers have noted that the first-tier representatives often can't provide much information or assistance and that officers often seem to be rushed and unhelpful. There are, however, reports of people hanging up with USCIS satisfied with the service they received.
The USCIS notes that most USCIS inquiries and tasks can be accomplished online, through its website. First-tier phone representatives can do the following:
Second-tier officers can provide more in-depth services, including providing information on pending cases. These officers can also work with military dependents and active members and request the re-issuance of notices.
Regardless of tier, the people you speak to at USCIS cannot provide legal advice or schedule appointments at field offices. Nor can they transfer your call to a field office.
If you get off the phone with the US Citizenship & Immigration Service and feel frustrated, don't give up. You may have other options for seeking a resolution.
Take some time to decompress and then gather up your notes and documents. If you do feel that calling again is in your best interests, do so. Otherwise, try the following:
Il s'agit du meilleur numéro de téléphone de US Citizenship & Immigration Service (USCIS), de l'attente actuelle en temps réel et des outils permettant de passer directement à travers ces lignes téléphoniques pour accéder directement à un US Citizenship & Immigration Service (USCIS) agent. Ce numéro de téléphone est le meilleur numéro de téléphone de US Citizenship & Immigration Service (USCIS) car 42,726 des clients comme vous ont utilisé ces coordonnées au cours des 18 derniers mois et nous ont fait part de leurs commentaires. Les problèmes courants traités par l'unité de service client qui répond aux appels au 800-375-5283 incluent Schedule Appointment, File Application, Check Application Status, Request Replacement Document, Ask for Immigration Help et d'autres problèmes de service client. Le US Citizenship & Immigration Service (USCIS) centre d'appels auquel vous appelez a des employés de California, Nebraska, Texas, Vermont et est ouvert Mon-Fri 8am-6pm EST selon les clients. Au total, US Citizenship & Immigration Service (USCIS) possède 2 numéros de téléphone. La meilleure façon de parler aux US Citizenship & Immigration Service (USCIS) représentants n'est pas toujours claire. Nous avons donc commencé à compiler ces informations à partir des suggestions de la communauté des clients. Continuez à partager vos expériences afin que nous puissions continuer à améliorer cette ressource gratuite.
Bien que 800-375-5283 soit le meilleur numéro sans frais de US Citizenship & Immigration Service (USCIS), il existe 4 moyens de les contacter. Selon d'autres US Citizenship & Immigration Service (USCIS) clients, la meilleure façon de parler à leur équipe de support client est d'appeler le 212-620-3418 numéro de téléphone de leur Service client international service. En plus d'appeler, la prochaine option préférée pour les clients à la recherche d'aide est via SCOPSSCATA@dhs.gov pour Customer Service. Si vous pensez que ces informations sont inexactes ou si vous connaissez d'autres moyens de contacter US Citizenship & Immigration Service (USCIS), veuillez nous en informer afin que nous puissions les partager avec d'autres clients. And you can click here if you want to compare all the contact information we've gathered for US Citizenship & Immigration Service (USCIS).
In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like US Citizenship & Immigration Service (USCIS). For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.