Spotify Phone Number

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Reasons customers like you called recently

hello you download from my account money as it is possible if I do not have an account...
I created a account and forgot the password or misspelled it. I have no way of resettin...
I have created a account I can no longer get into. My email is taken so now I can’t eve...
First of all your customer service *****. Not beings able to talk to a human is no cust...
Hello. I love Spotify. I am a premium member.**I am retiring my Samsung Galaxy S*, be...
Need to change credit cards for charges
Two issues:**) drown my old cell phone. can't figure how to load the app on my new phon...
I need to give you a different credit card number to change for autopay
My monthly payment has increased to £**.**, from £*.**? There is only one user in my ho...
I was charged a fee for spotify , how do I get a refund, I did not sign up. how did you...
ive been trying to use my downloaded music offline as many times im out of internet ran...
Somebody used my email adress for creating an account on spotify n im pist about it . I...
How can I cancel my premium account
I am paying for a Spotify account and only my son has access. How many people are able...
For some reason I no longer have ad free service
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Our Editor's Notes on Spotify's Phone-Based Customer Care

Spotify is a streaming media and music player and service. Based in Sweden, is one of the oldest and most reliable services of its type. Because of this, Spotify receives many requests for customer service each and every day.

It should be noted, that Spotify does not provide phone-based customer service. Individuals who need support will need to use other methods of getting in touch with customer service.

Why Do People Contacting Spotify Customer Support?

People call Spotify customer support for range of reasons, including:

  • Questions about how the service works
  • Getting assistance in setting up, changing or canceling accounts
  • Troubleshooting and technical support
  • Reporting hacking or identity theft
  • Reporting intellectual property violations
  • Getting help with billing issues

Best Practices for Contacting Spotify Customer Service

There are several things that you can do to help ensure that your communications with Spotify customer service are handled quickly and professionally:

  • Gather up any documentation that is relevant to your situation. This might include screenshots from your computer or mobile app, order confirmations, billing statements or any previous correspondence regarding your case.
  • Visit Spotify's help page and follow instructions for submitting a support request. It's important to pay attention to the menu questions so that your request can be sent to the correct department.
  • Take note of when you submit your request so that you can ensure that you follow up if you do not receive a timely response.

How do Consumers Feel About Contacting Spotify Customer Service?

Many consumers are unhappy that Spotify does not provide phone-based customer service. These consumers would like to be able to speak directly to a Spotify representative and discuss their issues in real time. That said, however, it does appear as though individuals are generally satisfied with the level of customer support offered. Research does not reveal a pattern of complaints either online or in conventional media.

What Kind of Issues can a Spotify Customer Service Representative Resolve?

Since Spotify is primarily an online and mobile service, most issues can be resolved by a customer support agent. These issues include setting up accounts, assisting you in learning how to use your account and its features, providing technical support and troubleshooting, researching billing issues and assisting with hacked accounts.

What Can't Be Resolved by Contacting Spotify Customer Service?

Spotify customer service is not responsible for the content provided on the service. If you find music, podcasts or other content to be offensive, understand that Spotify makes its own decisions about content internally and a customer service representative will not be able to remove that content for you. In addition, if you find that Spotify and your computer or mobile device are somehow incompatible, a customer service agent may be able to suggest a workaround, but ultimately cannot be responsible for resolving all incompatibilities. You may need to contact the manufacturer of your device or replace your device or computer if you wish to continue using Spotify.

What Should You Do If You Have an Unsuccessful Communication with Spotify?

It's easy to get frustrated if your conversation with Spotify customer service proves to be unsuccessful. However, there are many different things that you can do to get a resolution to your issue or an answer to your question.

First, review the response that you received from Spotify customer service. You may be able to identify an area of misunderstanding or miscommunication that can be addressed in your next message to the company.

Second, contact Spotify again. Explained this is your second contact and describe the ways in which the first response did not meet your needs. Explain the resolution that you would like and politely asked that the agent reconsider your request. The next representative you connect with may have more experience or training than the first and he or she may be in a better position to provide meaningful assistance.

If a second request for help does not resolve your issue, try getting in touch another way. Spotify does offer the option of connecting through social media accounts and it also has a community forum where you can post your issue and get help from more experienced users of Spotify as well as Spotify staff.

Another option is to send a letter via postal mail to the Spotify office in your country. Keep in mind that Spotify is an international company, so you will need to contact headquarters in the nation where you reside. While this is a slow option, it may be your best bet for addressing a serious issue that online customer service is unprepared to deal with.

Spotify's Best Toll-Free/800 Customer Phone Number

Vous êtes venu ici pour voir le numéro de téléphone de Spotify, l'attente en attente en temps réel et un moyen de passer directement à travers les lignes téléphoniques pour accéder directement à un agent Spotify. Il y a une bonne et une mauvaise nouvelle à ce sujet: la mauvaise nouvelle est qu'ils n'ont pas de numéro de téléphone, mais ce qui est bien, c'est que nous savons quand même comment contacter Spotify et vous aider avec votre problème. Au cours des 18 derniers mois, 84,900 clients comme vous sont venus chercher un numéro de téléphone pour Spotify et nous ont aidés à confirmer qu'ils n'en avaient pas. Les raisons courantes pour lesquelles les gens essaient d'appeler le Spotify service client incluent Refund a Charge, Account Access, Dispute a Charge, Cancel Account, Streaming or Download Trouble et d'autres problèmes de service client. Plutôt que d'essayer d'appeler Spotify d'abord, pensez à décrire d'abord votre problème; à partir de là, nous pouvons être en mesure de recommander un moyen optimal de les contacter par e-mail, Web ou Twitter. Malheureusement, pour le moment, Spotify n'a aucun numéro de téléphone. On ne sait pas toujours quelle est la meilleure façon de parler aux représentants de Spotify. Nous avons donc commencé à compiler ces informations à partir des suggestions de la communauté des clients. Continuez à partager vos expériences afin que nous puissions continuer à améliorer cette ressource gratuite.

Contacting Spotify - by phone or otherwise

Bien que Spotify n'ait pas de numéro gratuit, il existe 3 différentes façons de le contacter. La meilleure façon de parler à leur équipe de support client peut simplement être d'informer GetHuman de votre problème et de nous laisser essayer de trouver le meilleur moyen de les contacter ou de trouver de l'aide pour ce problème particulier. Outre les appels, la prochaine option préférée pour les clients qui recherchent de l'aide est via support@spotify.com pour Customer Service. Si vous pensez que ces informations sont inexactes ou si vous connaissez d'autres moyens de contacter Spotify, veuillez nous en informer afin que nous puissions les partager avec d'autres clients. And you can click here if you want to compare all the contact information we've gathered for Spotify.

How GetHuman Helps If Spotify Had a Phone Number

GetHuman provides tools and information to over 50 million customers per year in effort to make customer service easier and faster. We don't know a phone number for Spotify, but for large companies that do have them, we provide real-time current wait on hold, tools for skipping the hold music altogether, reminders for when the call center opens, and much more. For example, see our Air Canada Phone Number page. Or our Samsung Phone Number page. We are able to provide secrets and the best tools by getting feedback from you and rest of our customer community, and by sourcing some of those secrets and tips from Spotify customers like yourself.

What is GetHuman's Relationship to Spotify?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Spotify. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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Spotify Contact Info

Information gathered by GetHuman researchers and millions of customers that use GetHuman:
All Spotify contacts
Spotify Assistance par e-mailBEST
Spotify Service d'assistance
Spotify sur Twitter
General customer information

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