Roku Phone Number

Calling Roku customer service faster by GetHuman

816-272-8106
Customer service
Current Wait: 25 min (14m avg)
Hours: Mon-Sat 8am-8pm PST; best time to call: 8:15am
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Reasons customers like you called recently

I set up a acount which was in my mistake and wish to cancell it was set upon the...
Cannot connect to wireless network. Checked with cable provider & no problems. Triple...
Keeps going into my bank account trying to take money out a Sumption that will cause fr...
How do I add channels
My roku remote dont work
To check on a couple charges on my account
Screen mirror not working
I added ESPN this week and want to Cancel it
I can't get my Roku tv to activate
Please remove the *.** subscription for **** videos. I thought it was real **** but the...
Why roku asking for credit card to set up account
i cant hook up my roku
I gave the roku express , I am interested in what program packages are available
I am writing about the charges to my account, * for Disney at $**.** and now one for...
What am I getting for the $**.** charge for ESPN? We get the games we want to see on a...
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on Roku's Phone-Based Customer Care

Roku is a brand of digital media streaming devices and accessories. As one of the most popular streaming device brands in the world, it isn't surprising that Roku gets a lot of customer service calls each and every day.

Why Do People Call Roku Customer Support?

People contact Roku customer support for a range of reasons, including:

  • Help with setting up a device or accessory
  • Technical support and troubleshooting
  • Billing issues
  • Problems with service
  • Issues with identity theft, fraud, or phishing

Best Practices for Calling Roku Customer Service

There are ways to improve your calls to Roku customer service and help ensure that your issue is resolved quickly and professionally:

  • Before calling, make sure you have any necessary documentation in front of you, including invoices, billing statements from your credit card and previous communications between you and Roku regarding your issue, such as an email or chat log.
  • If you are calling for help with a device or accessory, make sure that you have access to it during your call. This will help ensure that you are able to work with the customer service representative to troubleshoot and resolve your issue.
  • Have pen and paper handy so that you can take notes during your conversation with a Roku customer service representative.

How do Consumers Feel About Calling Roku Customer Service?

Roku has a mixed reputation for customer service. While many people are quite pleased with the quality of their Roku products, when things do go wrong, it can be difficult getting in contact with a Roku representative. Dropped calls and long wait times are two issues that come up in discussions about Roku customer service.

There are also reports that Roku is unresponsive to complaints from customers who feel that they have been inappropriately charged for specific premium services. This can

What Kind of Issues can Roku Customer Service Representative Resolve?

Roku customer service representatives are able to handle many customer service inquiries, including helping you to troubleshoot a device, researching credit card charges and answering questions about subscriptions to specific streaming services.

What Can't Be Resolved With a Call to Roku Customer Service?

If you have a malfunctioning device, a Roku customer service representative may be able to help you make basic fixes, but some issues need the attention of a professional repair person. You may have to return your Roku device to the store where you bought it or bring it to an authorized repair center.

Roku works with your existing Internet service or data plan. If a customer service representative determines that the problems that you are having are related to your Internet, Wi-Fi or data connection, you will have to work with your provider to rectify your situation.

Similarly, many Roku devices and accessories are designed to work with third-party products, such as TVs, computers, and mobile devices. In some cases, there may be an incompatibility between your Roku device or service and the equipment that you are trying to use it with. In these cases, a customer service representative for Roku may be able to suggest a fix or work-around, but ultimately has no control over how another company's products perform.

What Should You Do If You Have an Unsuccessful Call with Roku?

If you get off the phone with Roku feeling as if your call didn't go well and your issue was not resolved, don't give up. You still have options for getting Roku to answer your questions or address your concerns.

First, review the notes that you took during your call. If you weren't able to take notes, write down or type out what you remember about your conversation with Roku's customer service team. This information can be useful if you need to escalate your case.

Next, call Roku back. Customer service agents have different levels of training and experience and the next person you speak to may be better equipped to understand your concern and provide you with a resolution.

If a second call to Roku doesn't go well, try getting in touch another way. Roku offers live chat and email support and also responds to inquiries through its social media platforms.

Roku also operates a community forum where users of Roku's products and services try to help each other solve Roku issues. Many consumers state that they've received quality advice in this forum.

Customer Number 816-272-8106 - by the Numbers

Numéro de téléphone à composer816-272-8106
Rappel possibleOUI
Appel intercepté par une personne réelleOUI
Département que vous appelezService Clients
Heures d'ouverture du centre d'appelsMon-Sat 8am-8pm PST
Meilleur moment pour composer8 h 15
Naviguer dans un labyrinthe téléphonique vers un être humainAppuyez sur 1
Attente moyenne
Attente actuelle25
Classement (parmi les numéros de téléphone)1
Rang (global)1
Méthodes alternativestéléphone, chat, web, e-mail
Qualité de la communication59%
Qualité de l'aide66%
Votes des clients3,244
Dernière mise à jour des informationsTue Oct 27 2020 09:00:00 GMT+0000 (Coordinated Universal Time)

Roku's Best Toll-Free/800 Customer Phone Number

Il s'agit du meilleur numéro de téléphone de Roku, de l'attente actuelle en temps réel et des outils permettant de passer directement à travers ces lignes téléphoniques pour accéder directement à un Roku agent. Ce numéro de téléphone est le meilleur numéro de téléphone de Roku car 107,868 des clients comme vous ont utilisé ces coordonnées au cours des 18 derniers mois et nous ont fait part de leurs commentaires. Les problèmes courants traités par l'unité de service client qui répond aux appels au 816-272-8106 incluent Refund a Charge, Streaming or Download Trouble, Account Setup, Device Support, Can't Login et d'autres problèmes de service client. Le Roku centre d'appels auquel vous appelez a des employés de India, Philippines et est ouvert Mon-Sat 8am-8pm PST selon les clients. Au total, Roku a 1 numéro de téléphone. La meilleure façon de parler aux Roku représentants n'est pas toujours claire. Nous avons donc commencé à compiler ces informations à partir des suggestions de la communauté des clients. Continuez à partager vos expériences afin que nous puissions continuer à améliorer cette ressource gratuite.

Contacting Roku - by phone or otherwise

Bien que 816-272-8106 soit le meilleur numéro sans frais de Roku, il existe 4 moyens de les contacter. Selon d'autres Roku clients, la meilleure façon de parler à leur équipe de support client consiste à informer GetHuman de votre problème ci-dessus et à nous laisser trouver quelqu'un pour vous aider. En plus d'appeler, la prochaine option préférée des clients à la recherche d'aide est via Live Chat pour Customer Service. Si vous pensez que ces informations sont inexactes ou si vous connaissez d'autres moyens de contacter Roku, veuillez nous en informer afin que nous puissions les partager avec d'autres clients. And you can click here if you want to compare all the contact information we've gathered for Roku.

What is GetHuman's Relationship to Roku?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Roku. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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