IRS Phone Number

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Customer service
  • Calls IRS's Customer Service department
  • The average hold time is 29m
  • The current wait is approximately 38m
  • Hours are Mon-Fri 7am-7pm EST
  • The best time to call is 8:00am
  • Problèmes courants pour ce centre d'appels : suivre mon remboursement, configurer les modalités de paiement, demander de l'aide fiscale, commander une transcription et remboursement manquant.
  • Reach a live IRS agent: Appuyez sur 1 pour l'anglais, puis sur 2 pour l'impôt sur le revenu des particuliers, puis appuyez sur 1, puis 3, puis 2, puis 0 # quand il vous demande votre numéro de sécurité sociale, puis 2
  • What you hear when you call: Remboursement ou vérification de l'état de votre déclaration de revenus, appuyez sur 1. Éligibilité, crédit pour véhicule propre, relevés de notes, loi sur la réforme fiscale, appuyez sur 2. Réponses concernant vos taxes professionnelles, appuyez sur 3. Loi sur la santé, appuyez sur 4. Impôts personnels ou professionnels en rapport avec eux. aux soins de santé, appuyez sur 5. FAQ ou pour effectuer un paiement unique, appuyez sur 6. Questions sur le paiement de relance, appuyez sur 7. Paiement anticipé d'action pour les enfants, appuyez sur 8.

Calling IRS Customer Care at 800-829-1040

Nov 20, 2023

Most taxpayers call the IRS to receive assistance with filing their taxes, ask questions about specific tax forms, follow up on an audit or make payments toward their recent or past-due filings. Upon calling, customers are greeted with an automated message directing them to the IRS website if they're seeking information about form 1099-K designed for those receiving payments from online marketplaces.

After this recording, an automated system asks callers to press 1 for help with their 1040, or to remain on the line for a menu of options. Callers can choose to receive help with clean vehicle credits, a tax reform law, personal taxes, frequently asked questions or the child tax credit. You can also press 9 to repeat the list of options, which I found to be decently comprehensive. 

Wanting to know more about the tax reform law and whether it would affect my filing, I opted for pressing 2 was directed to a customer service rep after a brief hold. She asked for what I needed help with and I responded with wanting to better understand the tax reform law. After a silent pause, she asked me to repeat my question since she didn't understand my request. Once I did, the rep admitted she wasn't the right person to speak with, even though I chose the option associated with tax reform questions.

Instead, she transferred me to another department and I was placed on another brief hold. A second rep came on the line and began with a scripted message informing me to not share any personal information with her and that she was unable to answer specific questions related to individual filings. Once again, I repeated my request to speak with someone about the tax reform law and how it could affect my personal taxes. Unfortunately, she was unfamiliar with anything related to tax reform and said she would put me on hold to find out who could help. 

While waiting, however, the call was connected to an automated message directing me to the IRS website to access forms and documents related to my tax needs. There was no other option to speak with another rep nor were there menu choices to be directed elsewhere. I found the call to be quite unsuccessful based on the reps' lack of knowledge related to a topic that is clearly listed in their menu of options. Rather than attempt another call, I visited the IRS' website and did a search for 'tax reform law' to learn more.

Even though there are a variety of IRS departments designated to handle individual tax questions, it seems more effective and efficient to access resources online rather than call customer service, unless your concern can be clearly addressed. It can be daunting to wade through the numerous forms online yet the IRS can also direct you to local entities and services that may be able to offer faster assistance. 

Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.

Reasons customers like you called recently

Business tax penalty payment
I am a tax practitioner following up on a client's installment agreement request.
Speak with live agent
I tried to e-File my **** tax return through TaxAct on October **, ****. The IRS reject...
I tried to E-File my small tax return on October **, **** and the IRS rejected it. They...
Tax refund child tax credit
I need to speak to a live representative about setting up a payment plan and see what m...
Rebate credit and login issues.
I need to learn how to pay in taxes
Hello, I'm calling to request a first time penalty abatement for my personal taxes in ****.
I was told I would receive my REFUND from **** within ** days and if it's past *** days...
I still haven't received my **** tax return. And I moved to a different address I'd lik...
Have not received my **** tax refunds
I received a check and need a new one but want to give my account number for direct deposit
Tax preparer can see status and I cannot because I get locked out or have to verify wit...

IRS Customer Phone Number 800-829-1040 - Stats

Numéro de téléphone à composer800-829-1040
Rappel possibleOUI
Appel intercepté par une personne réelleOUI
Département que vous appelezService Clients
Heures d'ouverture du centre d'appelsMon-Fri 7am-7pm EST
Meilleur moment pour composer8h00
Attente moyenne29 minutes
Attente actuelle38 minutes
Classement (parmi les numéros de téléphone)1
Rang (global)1
Canaux de communicationtéléphone, web
Qualité de la communication52%
Qualité de l'aide46%
Votes des clients67,527
Dernière mise à jour des informationsSat Dec 02 2023 08:00:00 GMT+0000 (Coordinated Universal Time)

IRS's Best Toll-Free/800 Customer Phone Number

Il s'agit du meilleur numéro de téléphone de IRS, de l'attente actuelle en temps réel et des outils permettant de passer directement à travers ces lignes téléphoniques pour accéder directement à un IRS agent. Ce numéro de téléphone est le meilleur numéro de téléphone de IRS car 2,306,316 des clients comme vous ont utilisé ces coordonnées au cours des 18 derniers mois et nous ont fait part de leurs commentaires. Les problèmes courants traités par l'unité de service client qui répond aux appels au 800-829-1040 incluent Track My Refund, Setup Payment Arrangement, Ask For Tax Help, Order a Transcript, Missing Refund et d'autres problèmes de service client. Le IRS centre d'appels auquel vous appelez a des employés de Utah, New York, Tennessee et est ouvert Mon-Fri 7am-7pm EST selon les clients. Au total, IRS possède 10 numéros de téléphone. La meilleure façon de parler aux IRS représentants n'est pas toujours claire. Nous avons donc commencé à compiler ces informations à partir des suggestions de la communauté des clients. Continuez à partager vos expériences afin que nous puissions continuer à améliorer cette ressource gratuite.

What is GetHuman's Relationship to IRS?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like IRS. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Beyond the Phone Number

Il existe d'autres moyens de contacter IRS, notamment son site Web/service d'assistance. Visitez notre page IRS Service client pour plus d'informations.
IRS Customer ServiceIRS Call-back Service

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