IRS Phone Number

Calling IRS customer service faster by GetHuman

800-829-1040
Customer service
Current Wait: 42 min (29m avg)
Hours: Mon-Fri 7am-7pm EST; best time to call: 8:00am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Appuyez sur 1 pour l'anglais, puis sur 2 pour l'impôt sur le revenu des particuliers, puis appuyez sur 1, puis 3, puis 2, puis 0 # quand il vous demande votre numéro de sécurité sociale, puis 2
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Reasons customers like you called recently

I was an early e-filer, i still have not received my return. An IRS agent advised I ca...
My return was received by your office in Kansas City MO, on April am April **, **** vi...
I’m trying to revive an existing payment plan
I am waiting for **** - **** - and **** returns to be processed. Due to Covid, it is ta...
My stimulus check went to a closed bank account. I called about * weeks ago and they st...
I made a payment plan with the IRS I owed *.***.**They sent me a letter I signed it and...
I was an early e-filer and I still haven't received my refund. I spoke to someone back...
I am writing as a Trustee for The Francis J Furtado Irrevocable Trust, **-*******. We h...
We filed our **** personal return, check was cashed but the return wasn't processed sin...
File for for stimulus claim
We filed an **** and an ****B to change our address will the IRS send us confirmsation...
Update my mailing address
File my taxes back in may still haven't received my tax return or stimulus check
I have not received my taxes
I sent in information requested about my marketplace insurance and I have been calling...
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on IRS's Phone-Based Customer Care

The Internal Revenue Service, better known as the IRS, is the United States' tax collection agency. Since this federal agency serves just about everyone living in the country, it isn't surprising that it gets many calls to its customer service center.

Why Do People Call IRS Customer Support?

People call IRS customer support for a range of tax-related questions, including:

  • Questions about and requests for tax forms
  • Questions about tax balances
  • Requests for refund status updates
  • Inquiries about payment plans and offers in compromise
  • Reports of identity theft or questions about communications allegedly from the IRS.
  • Scheduling a meeting with an IRS agent
  • Requesting help from the Taxpayer Advocate Service
  • Requesting information about free tax return preparation services

Best Practices for Calling IRS Customer Service

Unfortunately, many individuals have fallen victim to scams perpetrated by dishonest people claiming to be IRS agents. Calling the IRS, verify that the number you have is correct. You can do this at IRS.gov, which is the only official website for the IRS.

Scammers may provide you with a number and claim that it is for the IRS. However, if you call it, you will be speaking to somebody who is working with the scammer. In addition, do not rely on information, including provided phone numbers, from sent to you or websites other than IRS.gov.

The IRS's website provides a list of numbers for specific divisions and concerns. If you are calling regarding your own taxes, there is a different number than for those individuals who are calling on behalf of someone else. In addition, there are separate lines for those who are calling on behalf of a deceased person's estate, as well as lines for people seeking free help with tax return preparation or the Taxpayer Advocate Service.

Callers to the IRS are required to provide information to the IRS that can establish the caller's identity. A list of required information and documentation for different types of calls can be found on the IRS website, but typically includes:

  • The taxpayer's Social Security Number or taxpayer-identification number plus his or her birthdate.
  • Copies of his or her most recent tax return as well as the tax return he or she is calling about.
  • IRS correspondence
  • Forms permitting the caller to contact the IRS on behalf of another person.

The IRS notes that calls during taxpayer season, January through April, can have wait times of up to 15 minutes. Calls made in May through December can have wait times of up to 27 minutes.

IRS agents will provide you with their name and badge number when you call. Make sure you have pen and paper handy to record this information in case you need to take further action or escalate your concerns.

How Do People Feel About Their Calls to IRS Customer Support?

While the IRS may have a fierce reputation, many people actually report positive experiences with IRS phone representatives. Callers report being treated courteously and being provided with realistic options for dealing with tax questions and issues.

What Kind of Issues Can IRS Customer Support Resolve?

IRS customer service representatives can help with a range of issues, including:

  • Providing callers with tax balances and refund status updates
  • Setting up payment arrangements
  • Discussing alternate options for dealing with taxes
  • Making changes to current payment arrangements
  • Answering questions about appeals and enforcement actions

What Can't Be Resolved by Phone With the IRS?

IRS phone agents cannot provide you with legal or accounting advice. If you have questions about tax obligations or pending tax cases, you will need to speak with a tax return specialist, accountant or attorney. In some cases, you will need to fill out and sign forms that must be returned to the IRS by mail.

What Can I Do If I Am Unhappy With My Call to the IRS?

If you hang up the phone with the IRS feeling frustrated, don't lose heart. There may still be ways to get your questions answered or to resolve your IRS issues.

  • First, write down or type out what happened during your call. This information can be helpful if you call the IRS back or need to appeal your case.
  • In some cases, calling the IRS again may be helpful. While most IRS representatives are well-trained, some have more experience than others and may be better able to provide assistance.
  • You may also want to try scheduling a face-to-face meeting with an IRS agent in your local area. While this can be intimidating, an in-person discussion may be more fruitful than trying to describe tax and financial issues and documents over the phone.
  • The Taxpayer Advocate Service is a department within the IRS that provides free assistance to taxpayers who need expedited services or who are unable to receive a resolution from standard IRS channels.
  • File an appeal by mail. The IRS provides forms for various appeals and these can be requested by phone or downloaded from the IRS's website. When mailing these forms to the IRS, be sure to send them via certified mail so that you can prove the steps you've taken to resolve your issue.

Customer Number 800-829-1040 - by the Numbers

Numéro de téléphone à composer800-829-1040
Rappel possibleOUI
Appel intercepté par une personne réelleOUI
Département que vous appelezService Clients
Heures d'ouverture du centre d'appelsMon-Fri 7am-7pm EST
Meilleur moment pour composer8h00
Naviguer dans un labyrinthe téléphonique vers un être humainAppuyez sur 1 pour l'anglais, puis sur 2 pour l'impôt sur le revenu des particuliers, puis appuyez sur 1, puis 3, puis 2, puis 0 # quand il vous demande votre numéro de sécurité sociale, puis 2
Attente moyenne
Attente actuelle42
Classement (parmi les numéros de téléphone)1
Rang (global)1
Méthodes alternativestéléphone, chat, web
Qualité de la communication78%
Qualité de l'aide75%
Votes des clients67,501
Dernière mise à jour des informationsSun Oct 18 2020 08:00:00 GMT+0000 (Coordinated Universal Time)

IRS's Best Toll-Free/800 Customer Phone Number

Il s'agit du meilleur numéro de téléphone de IRS, de l'attente actuelle en temps réel et des outils permettant de passer directement à travers ces lignes téléphoniques pour accéder directement à un IRS agent. Ce numéro de téléphone est le meilleur numéro de téléphone de IRS car 2,306,316 des clients comme vous ont utilisé ces coordonnées au cours des 18 derniers mois et nous ont fait part de leurs commentaires. Les problèmes courants traités par l'unité de service client qui répond aux appels au 800-829-1040 incluent Track My Refund, Setup Payment Arrangement, Ask For Tax Help, Missing Refund, Order a Transcript et d'autres problèmes de service client. Le IRS centre d'appels auquel vous appelez a des employés de Utah, New York, Tennessee et est ouvert Mon-Fri 7am-7pm EST selon les clients. Au total, IRS possède 10 numéros de téléphone. La meilleure façon de parler aux IRS représentants n'est pas toujours claire. Nous avons donc commencé à compiler ces informations à partir des suggestions de la communauté des clients. Continuez à partager vos expériences afin que nous puissions continuer à améliorer cette ressource gratuite.

Contacting IRS - by phone or otherwise

Bien que 800-829-1040 soit le meilleur numéro sans frais de IRS, il existe 12 moyens de les contacter. Selon d'autres IRS clients, la meilleure façon de parler à leur équipe de support client est d'appeler le 800-829-7650 numéro de téléphone de leur Programme de prélèvement fédéral sur les paiements service. En plus d'appeler, la prochaine option préférée pour les clients à la recherche d'aide est via 800-829-7650 pour Programme de prélèvement fédéral sur les paiements. Si vous pensez que ces informations sont inexactes ou si vous connaissez d'autres moyens de contacter IRS, veuillez nous en informer afin que nous puissions les partager avec d'autres clients. And you can click here if you want to compare all the contact information we've gathered for IRS.

What is GetHuman's Relationship to IRS?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like IRS. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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