Etsy Phone Number

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Reasons customers like you called recently

Good day, I don't have a Etsy account because I never mange to open a Shop but I receiv...
Hi *My account etsy has closed for no resons i want to know what i ded *Thinks
I want to start selling the products on Etsy. How can I suppose to do that? Please tell...
Please help me to unsuspend my shop, because I don't think I'm violating the rules and...
I am trying to confirm my account, but, the e-mail listed is not correct and I am tryin...
On Sept.*, I purchased two items for folding chairs for the amount of $**.**.*Unfortuna...
I have a problem with my last email wich i used for the etsy profile. It got cancelled...
I would like to change my shop's default language from french to English.*Shop: https...
please sir unsuspended my etsy account please help me
please please sir i am requesting you to unsuspend my account please i request you so p...
I NEED TO CHANGE MY BANK CARD**TRYING TO CHANGE MY PASSWORD, BUT CANT GET INTO MY ACCOU...
So I placed three orders one for an aqua marine Stone one order for a rough clear quart...
I have tried adding several items to my Etsy cart last night and today. Every time, I g...
trying to place an order as a guest. it keeps telling me there was an error on your en...
Hello, I bought a ***.** $ sleeping bag that I just opened and it has stains all over i...
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on Etsy's Phone-Based Customer Care

Etsy is an online marketplace for sellers of handmade crafts, vintage items, and crafting supplies. Products are sold to consumers by independent Etsy.com storefront owners: Etsy is a third-party marketplace and Etsy itself does not create, warehouse or ship any products to customers.

As one of the most successful third-party online marketplaces, it isn't surprising that Etsy gets a lot of requests for customer service. It should be noted, however, that Etsy does not provide phone-based customer service. Those who wish to contact Etsy must open a support ticket.

Why do People Contact Etsy Customer Support?

Contact Etsy customer support for a range of reasons:

  • Technical support with setting up an Etsy store
  • Assistance with an Etsy account
  • Billing issues
  • Disputes between buyers and sellers
  • Trademark disputes
  • Reporting inappropriate listings

Best Practices for Calling Etsy Customer Service

There are several things you can do to help ensure that your request for support from Etsy is handled quickly and professionally:

  • If your issue is with a seller or buyer, try to work it out with that individual before turning to Etsy.com for support. Keep in mind that Etsy is a marketplace where sellers and buyers meet to do business together. Your quickest route to a resolution is through the other party to your transaction.
  • In cases where your issue is not related to a transaction, or your attempts at resolving the issue on your own haven't worked, you'll need to log into your Etsy account and follow the instructions for completing a support request.
  • Be sure to include documentation of your concern, which may include screenshots, copies of correspondence regarding your case, as well as tracking numbers and billing statements.

How do Consumers Feel About Calling Etsy Customer Service?

In general, it appears as though Etsy users are reasonably satisfied with the level of customer support offered by Etsy. Most customer service issues seem to be focused on Etsy sellers, rather than platform management.

What Kind of Issues can Etsy Customer Service Representative Resolve?

An Etsy customer service representative can resolve many issues, including technical issues with the website, billing and payment issues, and addressing disputes between buyers and sellers.

What Can't Be Resolved With a Call to Etsy Customer Service?

Etsy customer service representatives are in a unique position because Etsy is a marketplace Platform and does not directly sell goods to its customers. Disputes that do not fall under Etsy's terms of service may not be resolvable by its customer service department.

Users should also be aware that because there are multiple parties to an Etsy transaction, achieving a resolution may take longer than one might expect from a standard online merchant.

What Should You Do If You Have an Unsuccessful Call with Etsy?

If you are having difficulty resolving an issue through Etsy.com's customer service department, don't give up. You may still have options.

  • The first thing you should do is review your correspondence with Etsy with an eye toward identifying areas of miscommunication or misunderstanding. If you can identify these areas, you can point them out in future communications.
  • Next, write back to Etsy And explain why the resolution they have offered you is unacceptable. Remain calm, polite and stick to the facts. You may find that further communication will provide you the answers or resolution you seek.
  • If your issue involves a dispute with a buyer or seller, you might want to try contacting that individual again. In some cases, a cooling-off period to a resolution of your issues.
  • Etsy does offer a community forum that is frequented by experienced Etsy.com users. Many people find the form to be very useful when it comes to getting issues resolved or developing new approaches for working with Etsy customer service.

Etsy's Best Toll-Free/800 Customer Phone Number

Vous êtes venu ici pour voir le numéro de téléphone de Etsy, l'attente en attente en temps réel et un moyen de passer directement à travers les lignes téléphoniques pour accéder directement à un agent Etsy. Il y a une bonne et une mauvaise nouvelle à ce sujet: la mauvaise nouvelle est qu'ils n'ont pas de numéro de téléphone, mais ce qui est bien, c'est que nous savons quand même comment contacter Etsy et vous aider avec votre problème. Au cours des 18 derniers mois, 20,316 clients comme vous sont venus chercher un numéro de téléphone pour Etsy et nous ont aidés à confirmer qu'ils n'en avaient pas. Les raisons courantes pour lesquelles les gens essaient d'appeler le Etsy service client incluent et d'autres problèmes de service client. Plutôt que d'essayer d'appeler Etsy d'abord, pensez à décrire d'abord votre problème; à partir de là, nous pouvons être en mesure de recommander un moyen optimal de les contacter via le Web. Malheureusement, pour le moment, Etsy n'a aucun numéro de téléphone. On ne sait pas toujours quelle est la meilleure façon de parler aux représentants de Etsy. Nous avons donc commencé à compiler ces informations à partir des suggestions de la communauté des clients. Continuez à partager vos expériences afin que nous puissions continuer à améliorer cette ressource gratuite.

Contacting Etsy - by phone or otherwise

Bien que Etsy n'ait pas de numéro gratuit, il existe un moyen de contacter son équipe d'assistance. La meilleure façon de parler à leur équipe de support client peut simplement être d'informer GetHuman de votre problème et de nous laisser essayer de trouver le meilleur moyen de les contacter ou de trouver de l'aide pour ce problème particulier. Outre les appels, la prochaine option préférée pour les clients qui recherchent de l'aide est via Online Help pour Customer Service. Si vous pensez que ces informations sont inexactes ou si vous connaissez d'autres moyens de contacter Etsy, veuillez nous en informer afin que nous puissions les partager avec d'autres clients. And you can click here if you want to compare all the contact information we've gathered for Etsy.

How GetHuman Helps If Etsy Had a Phone Number

GetHuman provides tools and information to over 50 million customers per year in effort to make customer service easier and faster. We don't know a phone number for Etsy, but for large companies that do have them, we provide real-time current wait on hold, tools for skipping the hold music altogether, reminders for when the call center opens, and much more. For example, see our UPS Phone Number page. Or our AAA Phone Number page. We are able to provide secrets and the best tools by getting feedback from you and rest of our customer community, and by sourcing some of those secrets and tips from Etsy customers like yourself.

What is GetHuman's Relationship to Etsy?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Etsy. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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