Bank of America Phone Number

Calling Bank of America customer service faster by GetHuman

800-432-1000
Customer service
Current Wait: 33 min (24m avg)
Hours: Mon-Fri 7am-10pm, Sat-Sun 8am-5pm EST; best time to call: 7:15am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Appuyez sur 0 #, puis 0 #, puis 0, puis 0 puis 1, puis 0 #

Reasons customers like you called recently

I received a debit card for Arizona Unemployment Insurance which I never applied for.
Preferred rewards status
plz deposit ** dollars...
Discuss why claim isn’t going to be paid.
plz look into this checking account number ********* ********* **** is it legit if...
Unfreeze account need code provided for bank manager
need fax number for fraud concerning my B of A AZDES card
need fax number for fraud dept to send docs
need to fax docs to fraud department. Please provide me their fax number.
I have been waiting over a month for a provisional credit To be applied on my account b...
We sent a check to the Dallas office for a loan payoff on August **, **** the check has...
Call me ********* thank u.
Some one is comtting I.d fraud on my submitted claim thanks.
I think some one has my info to pose as me and the important info like that this guy do...
A transaction was made with my debit card was a mistake
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on Bank of America's Phone-Based Customer Care

Bank of America is an investment bank and financial services provider that operates internationally. It is the second-largest bank in the United States, which means that it gets a lot of calls to its customer service department every day.

Why Do People Call Bank of America Customer Support?

People call Bank of America for a range of reasons, including:

  • Opening new accounts
  • Updating or closing accounts
  • Help with credit cards
  • Loan servicing issues and questions
  • Reporting identity theft and fraud
  • Online banking technical support
  • Setting up appointments with bankers
  • Investment account management and questions

Best Practices for Calling Bank of America Customer Service

Bank of America has multiple divisions, each with its own customer service department. The Bank of America website provides details on specific numbers for each division. TTY and TDD calling are available for those who are deaf or hard of hearing. In some cases, there may even be a dedicated line for Spanish speakers.

Be sure to check the hours of availability for the customer service department that you call. Some automated services are available 24/7, but live help from a human being is restricted to specific hours of the day.

Before calling, make sure you have your account number or numbers handy, as well as any correspondence from Bank of America. It's also a good idea to have the ability to take notes during your call: Keep pen and paper handy or have some way to take notes on your mobile device or computer.

How Do People Feel About Their Calls to Bank of America Customer Support?

Because Bank of America has so many customers, it is not surprising that there are mixed reports about the efficacy of its customer service representatives. While some customers are happy with the service they've received, others have had different experiences.

Many areas of dissatisfaction tend to revolve around issues of identity theft and fraud. These experiences are understandably very distressing to victims, and many seem to feel that Bank of Representative agents are unresponsive and often lack the authority to expedite investigations, redeposit funds taken out of accounts or replaced compromised credit or debit cards.

What Kind of Issues Can Bank of America Customer Support Resolve?

Bank of America customer service representatives can handle a range of issues over the phone, including questions about banking services, inquiries about charges and transactions, and to check on loans and other financial products. Calling Bank of America if you suspect fraud or identity theft is often the fastest and most effective way of regaining control of your credit cards or accounts.

What Can't Be Resolved by Phone With Bank of America?

Some banking processes and services require you to either sign physical documents or to meet with a banker. In these cases, the best that a phone representative can do for you is to let you know the location of the nearest branch to your home or office and assist in scheduling an appointment.

In cases of lost, stolen or compromised credit and debit cards, customers are generally required to wait for a replacement to come in the mail. In some instances, it may be possible to pick up a temporary-use ATM card at a local bank branch.

What Can I Do If I Am Unhappy With My Call to Bank of America?

Customer service phone calls don't always go the way we want them to. If your call to Bank of America customer support did not resolve your concerns or answer your questions, you still have options.

  1. Call back. Not all customer service agents are the same. The next person you speak to may have more training or experience and will be able to resolve your case or get you a correct answer to your question.
  2. Get in touch via a different method. Bank of America operates Twitter and Facebook accounts and social media representatives are available to answer your private messages.
  3. Schedule a face-to-face appointment. There will be situations in which it is best to have a face-to-face meeting with a banker. You can schedule a meeting at a local branch online.
  4. If your situation is still not resolved. you can file a complaint online with Bank of America's feedback form. This is not an option for people who have urgent issues, but it does ensure that your complaint will go to a Bank of America division that specializes in customer feedback.
  5. As a final option, take up your concern with the Consumer Financial Protection Board's Ombudsman office. The CFPB is a federal agency that protects the interests of consumers. While this is not an option for a quick resolution, it is one way of ensuring that your concerns are seen and addressed.

Customer Number 800-432-1000 - by the Numbers

Numéro de téléphone à composer800-432-1000
Rappel possibleOUI
Appel intercepté par une personne réelleOUI
Département que vous appelezService Clients
Heures d'ouverture du centre d'appelsMon-Fri 7am-10pm, Sat-Sun 8am-5pm EST
Meilleur moment pour composer7 h 15
Naviguer dans un labyrinthe téléphonique vers un être humainAppuyez sur 0 #, puis 0 #, puis 0, puis 0 puis 1, puis 0 #
Attente moyenne
Attente actuelle33
Classement (parmi les numéros de téléphone)1
Rang (global)1
Méthodes alternativestéléphone, chat, web, twitter
Qualité de la communication79%
Qualité de l'aide36%
Votes des clients54,390
Dernière mise à jour des informationsMon Oct 26 2020 10:00:00 GMT+0000 (Coordinated Universal Time)

Bank of America's Best Toll-Free/800 Customer Phone Number

Il s'agit du meilleur numéro de téléphone de Bank of America, de l'attente actuelle en temps réel et des outils permettant de passer directement à travers ces lignes téléphoniques pour accéder directement à un Bank of America agent. Ce numéro de téléphone est le meilleur numéro de téléphone de Bank of America car 420,030 des clients comme vous ont utilisé ces coordonnées au cours des 18 derniers mois et nous ont fait part de leurs commentaires. Les problèmes courants traités par l'unité de service client qui répond aux appels au 800-432-1000 incluent Report Fraud, Card Declined, Account Access, Dispute a Charge, Missing Payment et d'autres problèmes de service client. Le Bank of America centre d'appels auquel vous appelez a des employés de Massachusetts, Arizona, Florida et est ouvert Mon-Fri 7am-10pm, Sat-Sun 8am-5pm EST selon les clients. Au total, Bank of America possède 16 numéros de téléphone. La meilleure façon de parler aux Bank of America représentants n'est pas toujours claire. Nous avons donc commencé à compiler ces informations à partir des suggestions de la communauté des clients. Continuez à partager vos expériences afin que nous puissions continuer à améliorer cette ressource gratuite.

Contacting Bank of America - by phone or otherwise

Bien que 800-432-1000 soit le meilleur numéro sans frais de Bank of America, il existe 20 moyens de les contacter. Selon d'autres Bank of America clients, la meilleure façon de parler à leur équipe de support client est d'appeler le 800-781-5393 numéro de téléphone de leur Services bancaires en ligne service. En plus d'appeler, la prochaine option préférée pour les clients à la recherche d'aide est via 800-781-5393 pour Services bancaires en ligne. Si vous pensez que ces informations sont inexactes ou si vous connaissez d'autres moyens de contacter Bank of America, veuillez nous en informer afin que nous puissions les partager avec d'autres clients. And you can click here if you want to compare all the contact information we've gathered for Bank of America.

What is GetHuman's Relationship to Bank of America?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Bank of America. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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