Air Canada Phone Number

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514-393-3333
Customer service
844-202-2334
Nouvelles réservations
Current Wait: 8 min (7m avg)
Hours: 24 hours, 7 days; best time to call: 8:30am
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Reasons customers like you called recently

want to book a ticket with voucher.
I want to take my airsoft plastic gun with me to canada from india but i dont want to p...
would like to know how many bags i’m allowed to take on my trip
The flight we originally booked has changed and the link in the email to confirm does n...
Change flight. Air Canada canceled scheduled flight and the options available will not work.
Following a flight being rescheduled, name on ticket is now incorrect and needs to be updated
Air Canada changed my booking for Dec ** so now the last flight booked for me is *.* ho...
Expedia is unable to open my airline credit. They told me to contact you.
I need help with flight changes. my flight was changed and it does not work anymore.
Trying to pay for a saved booking
My boarding pass is too faded to be able to read, i'm unsure what to do.
Jejdjrjejdje dudjkekejekde jsisowkwkwjdddbrdebdxjdb
do canadian citizen have to prepare a passenger locator card when returning to canada f...
Fight for today (same day) cancelled. Please could you issue a full refund? The alterna...
My issue is an itinerary change, listed as minor but not minor to us.*We booked a fligh...
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on Air Canada's Phone-Based Customer Care

Air Canada is Canada's largest airline and flies to over 200 destinations around the world. As you might expect, Air Canada receives a lot of calls to its customer service center every day of the year.

Why Do People Call Air Canada Customer Support?

People call Air Canada customer support for a range of reasons, including:

  • Purchasing and researching airfares
  • Making changes to existing air reservations
  • Canceling tickets
  • Checking on flight statuses
  • Questions about Altitude, Air Canada's loyalty program
  • Inquiries about lost baggage
  • Technical support
  • Fraudulent charges

Best Practices for Calling Air Canada Customer Service

Before calling, make sure that you have the correct number for your inquiry as well as the country from which you are calling. These numbers can be found on the Air Canada website.

When you call, make sure that you have any documents that pertain to your question in front of you. These may include flight confirmations, credit card bills, and baggage claim receipts.

If you are purchasing tickets over the phone, make sure that you have the exact spelling of every passenger's name handy. Names need to match the government-issued ID that the passenger will use to get on the plane.

How Do People Feel About Their Calls to Air Canada Customer Support?

There is a range of reports regarding customer satisfaction with Air Canada's customer service. This is not unusual for most large corporations. Complaints about Air Canada's customer service tend to focus on time spent on hold waiting to speak to a live operator, as well as a lack of follow-through on the part of customer service representatives who don't keep the promises they make.

What Kind of Issues Can Air Canada Customer Support Resolve?

Air Canada customer service representatives can address many different issues faced by flyers, including ticketing, changing and canceling tickets, researching credit card charges and tracking luggage.

It is also possible to work with Air Canada customer support to arrange for an unaccompanied minor to fly or to ensure that a disabled individual will be accommodated onboard.

Many people have questions about boarding and the in-flight experience. A customer support representative may be able to provide advice on luggage allowances, needed travel documents as well as information about meal and beverage options while in flight.

What Can't Be Resolved by Phone With Air Canada?

While most issues can be handled over the phone with Air Canada, there may be some issues that require other methods of contact. These may include situations in which you have to provide scans or copies of documents that are relevant to your case.

If you have questions about visa or passport requirements, you should contact the state department of the country you are departing from, as well as the consulate or immigration department of the nation that you plan to visit.

What Can I Do If I Am Unhappy With My Call to Air Canada?

If you get off the phone with a call to Air Canada feeling frustrated because you were unable to resolve your concern, don't fret. You still have options.

First, write down what happened during your call, if you haven't already. Having this information handy can be helpful when communicating with other Air Canada employees.

Second, write down your preferred resolution, such as a refund, replacement ticket, or an apology. Having a goal in front of you while communicating with Air Canada can be helpful in staying on track and getting what you want out of the conversation.

Once you have your notes and goals written down, it's time to call Air Canada back. Keep in mind that customer service representatives have different levels of training and experience. The next agent you speak to may be able to get your concerns sorted.

If you are unable to get things resolved after a second call to Air Canada, try sending them an email. The Air Canada website can assist you in getting your email to the correct department. You could also try sending a letter via postal mail.

In situations where neither phone calls, emails or letters seem to be resolving the matter, you could try contacting the aviation protection board in your jurisdiction. In the United States, this is the U.S. Department of Transportation's Aviation Consumer Protection Division (ACPD). This not a way to receive a quick resolution, but it can be effective if efforts to deal with Air Canada directly have failed.

Note: If you booked your airfare through a travel agency, contact your agent and ask for help. He or she may be able to advocate for you.

Customer Number 514-393-3333 - by the Numbers

Numéro de téléphone à composer514-393-3333
Rappel possibleOUI
Appel intercepté par une personne réelleOUI
Département que vous appelezService Clients
Heures d'ouverture du centre d'appels24 heures, 7 jours
Meilleur moment pour composer8 h 30
Naviguer dans un labyrinthe téléphonique vers un être humainAppuyez sur 1 puis 4 puis 1
Attente moyenne
Attente actuelle8
Classement (parmi les numéros de téléphone)1
Rang (global)1
Méthodes alternativestéléphone, web
Qualité de la communication67%
Qualité de l'aide76%
Votes des clients4,595
Dernière mise à jour des informationsWed Oct 13 2021 09:00:00 GMT+0000 (Coordinated Universal Time)

Air Canada's Best Toll-Free/800 Customer Phone Number

Il s'agit du meilleur numéro de téléphone de Air Canada, de l'attente actuelle en temps réel et des outils permettant de passer directement à travers ces lignes téléphoniques pour accéder directement à un Air Canada agent. Ce numéro de téléphone est le meilleur numéro de téléphone de Air Canada car 46,974 des clients comme vous ont utilisé ces coordonnées au cours des 18 derniers mois et nous ont fait part de leurs commentaires. Les problèmes courants traités par l'unité de service client qui répond aux appels au 514-393-3333 incluent Baggage Problem, Change Flight, Cancelled Flight, Refund a Charge, Complaint About a Flight et d'autres problèmes de service client. Le Air Canada centre d'appels auquel vous appelez a des employés de Canada et est ouvert 24 hours, 7 days selon les clients. Au total, Air Canada possède 3 numéros de téléphone. La meilleure façon de parler aux Air Canada représentants n'est pas toujours claire. Nous avons donc commencé à compiler ces informations à partir des suggestions de la communauté des clients. Continuez à partager vos expériences afin que nous puissions continuer à améliorer cette ressource gratuite.

Contacting Air Canada - by phone or otherwise

Bien que 514-393-3333 soit le meilleur numéro sans frais de Air Canada, il existe 4 différentes façons de les contacter. Selon d'autres clients Air Canada, la meilleure façon de parler à leur équipe d'assistance client consiste à appeler leur 844-202-2334 numéro de téléphone Nouvelles réservations. Outre les appels, la prochaine option préférée des clients qui recherchent de l'aide est via 844-202-2334 pour Nouvelles réservations. Si vous pensez que ces informations sont inexactes ou si vous connaissez d'autres moyens de contacter Air Canada, veuillez nous en informer afin que nous puissions les partager avec d'autres clients. And you can click here if you want to compare all the contact information we've gathered for Air Canada.

What is GetHuman's Relationship to Air Canada?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Air Canada. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Air Canada Contact Info

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