I tried booking a reservation twice yesterday and I received message that it had been d...

GetHuman5067599's problème de service client avec VRBO de juillet 2020

Aide sur mon problème VRBO
The issue in GetHuman5067599's own words
I tried booking a reservation twice yesterday and I received message that it had been declined and to reach out to my bank. I spoke to my bank both times multiple levels and was told that VRBO had contacted them to verify address, but did not run a transaction thru. Our account sufficient funds and there is no hold on it. The travel insurance charge and the damage insurance charge went thru. I tried booking the reservation again just now and also added the travel and damage insurance once again as I want that coverage for this reservation. I'm waiting to see if goes thru today. I was on hold with VRBO for over an hour and no one came on the line. I need a refund of the travel & damage insurance from yesterday's declined reservation. Please help.

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Comment obtenir un remboursement via Vrbo?Comment mettre à jour mes informations de compte sur Vrbo?Comment puis-je annuler ma réservation sur Vrbo?
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Problème de service client
Reported by GetHuman5067599
juil. 15, 2020 - il y a 7 mois
Not resolved
Vu par 4 clients jusqu'à présent
Problème similaire à 1813 autres
0 clients suivant ce
Items needed
Nom sur la réservation
Référence de réservation
Adresse de facturation
Adresse e-mail sur le compte

Timeline

GetHuman5067599 a commencé à travailler sur ce problème
juil. 15, 2020 2:02pm
GetHuman5067599 a partagé ce problème avec des amis sur Facebook
juil. 15, 2020 2:04pm