I was waiting for a package with the tracking number *ZX**V************ that was going...

GetHuman357474's customer service issue with UPS from July 2018

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The issue in GetHuman357474's own words
I was waiting for a package with the tracking number *ZX**V************ that was going out for delivery today. When I got home the UPS slip was left and the tracking online says its being returned to sender despite the fact that this was the one and only attempt UPS made at delivering my package. I'm extremely disappointed that I wasn't offered the chance to even pick it up from a UPS location. This is a very poor customer experience and I will now have to wait until I'm refunded, and reorder my item and have it shipped to a different address instead of just picking it up locally.
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UPS

Customer service issue
Reported by GetHuman357474
Jul 25th, 2018 - 8 mons ago
I have an issue with UPS too
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Seen by 1 customer so far
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Items needed
Tracking number
Destination of shipment
Origin of Shipment
Full name
Billing address
Email address on account
Timeline
GetHuman357474 started working on this issue
Jul 25th, 2018 12:52am