After going through the process on the phone or rebooting the router, which I had alrea...

GetHuman7453765's problème de service client avec Optimum de mai 2022

2 vues | 596 similaire | 0 suivant
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The issue in GetHuman7453765's own words
Reconnect to I yet et ... After going through the process on the phone or rebooting the router, which I had already done four times before I even called them, I waited on the phone for ** minutes for a person. Then I got a person who put me on hold and never came back. I waited for one hour and one minute and I finally just hung up. I have no Internet service in my home for two days
I cannot speak to a human
I want the Internet service restored
Rebooted from home several times before calling customer service number only to be asked by a robot to do it again and wait and tell me how important my phone call was
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Optimum

Optum wifi
Problème de service client
Reported by GetHuman7453765
mai 18, 2022 - il y a un mois
Not resolved
Vu par 2 clients jusqu'à présent
Problème similaire à 596 autres
0 clients suivant ce
Items needed
Nom du titulaire du compte
Adresse de facturation
Numéro de téléphone sur le compte
PIN / Mot de passe
4 derniers SSN

Timeline

GetHuman7453765 a commencé à travailler sur ce problème
mai 18 1:45pm