Hello, can you help me to see why my account has been frozen? I just failed to submit t...

GetHuman-shaomeng's customer service issue with Coinbase from October 2018

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The issue in GetHuman-shaomeng's own words
Hello, can you help me to see why my account has been frozen? I just failed to submit the file to verify the identity * times, and then my account is frozen, but I have been verified before, can you help me?
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Coinbase

Customer service issue
Reported by GetHuman-shaomeng
Oct 30th, 2018 - a yr ago
I have an issue with Coinbase too
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GetHuman-shaomeng started working on this issue
Oct 30th, 2018 5:15pm