I have a business wireless and internet account with att I had my accountant passed awa...

GetHuman6533709's problème de service client avec AT&T de août 2021

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Numéro de téléphone, numéro de compte, code PIN de compte, adresse e-mail du compte, adresse de service, nom et numéro IMEI
The issue in GetHuman6533709's own words
I have a business wireless and internet account with att I had my accountant passed away two weeks ago with COVID he is the only signing person on my business checking account and also he was my marketing director- We as a business have gone through extreme HARDSHIP SO I submitted on email to AT&T for forgiveness of bill on my wireless account but hadn’t heard back yet then I called your wireless account recently and talked with supervisor her name is Linda and she said without any understanding that she cannot help me as it is not her fault if my employee died of COVID- who says that can you imagine my horror as At &t has great reputation so I was horrified by her unwillingness to even listen to me *I asked her to let me talk with her higher up management she said hold on and I held on the call for ** minutes and then she hung up I want to find her phone call recording So please call me and see if you can help me with the bill it is URGENT as I at this time I don’t have access to my bank account as after his funeral on ** I will get death certificate and go to bank and change the signature to me - My company has suffered a lot during COVID I just want. A RELIEF ON THIS BILL - Please Call back ASAP as today is last day of service on * lines of my business my PIN number is - ****** - Business name Lions Roar - please grant me your help sincerely Jatinder Malhi - *** - *** - **** Thank You So MUCH

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AT&T

Problème de service client
Reported by GetHuman6533709
août 31, 2021 - il y a 2 mois
Not resolved
Vu par 3 clients jusqu'à présent
Problème similaire à 4666 autres
0 clients suivant ce