ComEd Pages d'aide

This is the ComEd help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for ComEd's best customer help page or faq or forum, this is the best entry point according to 14,904 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-334-7661) which we show above. Sometimes when you dig through the various help topics and volumes on support.comed.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from ComEd agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.