Google Play Assistance clientèle sur Facebook

Contacter le service client Google Play via Facebook ou Messenger par GetHuman

Pas sur Facebook ou Messenger
Pour le service client
Pourquoi essayez-vous de les atteindre?Laissez-nous vous aider en donnant des conseils spécifiques aux problèmes et en vous connectant aux personnes qui ont eu le même problème.
Message à propos de: Support techniqueMessage about: Update Account InformationMessage à propos de: Récupérer un compteMessage about: Refund or Suspicious ChargesMessage about: Gift Card Won't LoadEn raison d'un autre problème
5,568 clients ont demandé à GetHuman si Google Play répond aux questions des clients sur Facebook
Google Play does not provide customer support through a Facebook Business Page or on Messenger, but you can tell us what your issue is below and we can help get you on the right track.

Google Play Service client via Facebook: la répartition

Google Play does not have a Facebook Business Page that is manned by their customer service department, but there are plenty of ways to get help. If you are trying to get an issue fixed or ask them a question, our advice is this: Call Google Play instead. One reason that so few customers prefer to speak with businesses over Facebook is that the conversation is more private than, say, a conversation with Google Play over Twitter. And generally, if a Facebook option is available and their customer service department actually operates it, they likely have a big enough customer support operation to also communiate over the phone, by email, or sometimes even by chat. And of course we at GetHuman build tools to make communicating any of these ways even easier and less time-consuming, so there's that too. So far we have not built any tools to accelerate or improve communication through Facebook, but we may soon. Particularly for companies that are on Facebook Messenger.

Contacter Google Play en général

There are 2 ways to speak with Google Play customer support. This is just one of them. And not likely to be the best one. In almost every case, you would want to call Google Play if possible, or use the GetHuman Phone to call them so you don't have to wait on hold. The best way to talk to customer care, according to other Google Play customers, is the 855-836-3987 option we show above. If you know of other ways to reach Google Play that we haven't talked about here already, please let our research team know. Or if you think that Google Play has a better Facebook page or Messenger handle, we want to know that too! And we of course would want to share that with other customers in our ongoing fight to make customer service easier and more transparent to all.

Contacter Google Play

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