A:TeamViewer does not have a customer service phone number, but you can contact them through their website.
Unfortunately, the way to contact TeamViewer starts with sifting through their website help and support articles. With luck, you can find a way to submit a form about your issue and then start emailing with them.
Q:
Does TeamViewer offer 24 hour customer service?
A:Not by phone.But you can contact TeamViewer 24/7 using other methods.Below is a list of customer service channels and hours.
How to contact TeamViewer Customer Service
There are other ways to contact TeamViewer customer service besides the phone. Below we list them by medium, from most to least popular.
As a last, sometimes only, resort- TeamViewer customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team. Since this rarely leads to a real-time conversation, GetHuman does not recommend this unless it's the only way.
How should I prepare for my conversation with TeamViewer?
If you have time to do a bit of reading and research, we recommend you read over some of our problem-specific articles. Whatever issue you are having with TeamViewer, we are likely to have an answer and tips to help you get it resolved. Here are some popular problems with brief answers. For details and to ask followup questions live, click on the question.
Yes, TeamViewer is secure to use. As a leading remote desktop solution, it prioritizes security to protect user data and maintain a safe environment. TeamViewer employs industry-standard encryption protocols including RSA 2048 public/private key exchange and AES (256-bit) session encryption. This ensures that all communications, files, and passwords transferred through the platform are securely encrypted and protected from unauthorized access. Moreover, TeamViewer features advanced security measures like two-factor authentication, whitelist and blacklist functions, and end-to-end encryption for file transfers. Additionally, the software is built on a robust architecture that undergoes regular security audits and updates to address vulnerabilities and emerging threats. By implementing such rigorous security practices, TeamViewer ensures a trustworthy and secure remote access experience for its users.
TeamViewer offers flexible pricing options to cater to various needs and budgets. They provide both business and personal plans based on subscription models. For business users, TeamViewer offers three plans: Business, Premium, and Corporate, each with different features and pricing tiers. The Business plan includes essential remote access and support features, while the Premium plan offers additional conferencing and collaboration tools. The Corporate plan serves large organizations with advanced enterprise features such as centralized user management. All plans are billed annually and the cost varies depending on the number of concurrent sessions and devices. Additionally, TeamViewer has special plans for remote access and support of mobile devices. For personal use, TeamViewer offers a free version with limited features, which is a great option for non-commercial use such as helping friends or family with computer issues.
Yes, TeamViewer is compatible with VPN connections. Users can connect to and control remote devices using TeamViewer even when they are connected to a VPN. TeamViewer enables secure remote access and control over devices across different networks, including VPNs. Whether it's a personal VPN or a corporate VPN, TeamViewer works seamlessly with these connections, ensuring smooth remote access and collaboration. By leveraging VPN technology, TeamViewer users can remotely access and manage devices securely, irrespective of their location or network setup. This compatibility with VPN connections allows users to enjoy enhanced privacy, security, and convenience while using TeamViewer for remote access and support purposes.
Click the link above to get answers to just about any TeamViewer customer service question, including step by step guides for the most complex issues. Or detail your problem below and we will get you answers instantly.
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Conclusion and closing notes
You came here to see TeamViewer's phone number, the real-time current wait on hold and a way to skip right through the phone lines to get right to a TeamViewer agent. There's good news and bad on that: the bad news is that they don't have a phone number, but the good is that we do know how to contact TeamViewer anyways and help you with your issue. Over the last 18 months, 2,646 customers like you have come in search of a phone number for TeamViewer and helped us confirm they don't have one. Common reasons that people try to call TeamViewer customer support department include and other customer service issues. Rather than trying to call TeamViewer first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via web. Unfortunately, right now TeamViewer doesn't have any phone numbers. It's not always clear what is the best way to talk to TeamViewer representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
How GetHuman Helps If TeamViewer Had a Phone Number
GetHuman provides tools and information to over 50 million customers per year in effort to make customer service easier and faster. We don't know a phone number for TeamViewer, but for large companies that do have them, we provide real-time current wait on hold, tools for skipping the hold music altogether, reminders for when the call center opens, and much more. We are able to provide secrets and the best tools by getting feedback from you and rest of our customer community, and by sourcing some of those secrets and tips from TeamViewer customers like yourself.
GetHuman does not provide call center services or customer support operations for TeamViewer. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like TeamViewer. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.