Southwest Airlines Phone Number

Calling Southwest Airlines customer service faster by GetHuman

800-435-9792
Customer service
844-202-5523
Nouvelles réservations
Current Wait: 34 min (33m avg)
Hours: 24 hours, 7 days; best time to call: 9:15am
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Get to a live person fastest: Appuyez sur 5 puis 0 puis 3

Reasons customers like you called recently

My flight reservation for tomorrow was canceled it says i did It but i did Not and was...
I’m trying to change my flight times and get a credit for a later date
Regina Green*I have been on hold for **mins. with corp services, I am trying to book a...
My account won’t let me log in or make a new account
Need help checking in
Need information on booking a flight. I live in Saint Louis Mo. *Do you have any fligh...
I have a reservation to fly Southwest tomorrow. I had an accident yesterday and I am in...
My trip was cancelled ******* due to COVID! I had purchased a round-trip ticket on...
hey hi!!gud evening!! We had a flight from las vegas to atlanta on april*th*so we booke...
Some how * flights were booked for the same flight on the same day Same departure same...
Stroller arrived damaged at destination
I've been on hold for over * hours and I have a flight I need a companion added on that...
How to use a ticket already paid for but had to cancel trip due to COVID and I want to...
*. I accidentally type rapid rewards number to redress number and now I cant remove it...
Need correct times & dates not able to get on line*Need info to sign up for PCR test*Th...
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on Southwest Airlines's Phone-Based Customer Care

Southwest Airlines is a popular, low-cost air carrier that operates throughout the United States and in 10 different countries. Given the success of this company, it is not surprising that it receives many customer service calls each and every day.

Why Do People Call Southwest Airlines Customer Support?

People call Southwest Airlines for a range of reasons, including:

Purchasing, changing or canceling tickets

Checking on the status of flights

Inquiries regarding Rapid Rewards, Southwest Airlines' loyalty program

Inquiries about lost items or luggage

Inquiries about special needs, such as children traveling alone, flying with pets or disability accommodations

Purchasing other travel products, such as vacation packages or hotels which can be booked through Southwest

Troubleshooting or technical support using Southwest Airlines' website

Complaints or comments about service

Best Practices for Calling Southwest Airlines Customer Service

There are several things that you can do to help ensure that your call to Southwest Airlines is handled quickly and professionally:

First, ensure that you are calling the correct number. Southwest Airlines provides 24 seven customer service through its toll-free number, but there are other numbers that you can call for more specific needs or when calling from other countries. These numbers can be found on the Southwest Airlines website.

For example, if you are calling about a hotel booked through Southwest Airlines, or are trying to track down an item lost at a TSA checkpoint, there are other numbers that you would need to call. Southwest Airlines also has a Spanish language customer service line for US-based customers.

Before calling, make sure that you have relevant documentation handy. This might include your Rapid Rewards number, flight confirmation, change or cancellation numbers, billing statements, baggage claim tickets, passport numbers or previous correspondence between yourself and Southwest Airlines regarding your issue.

If you are calling for technical support in using Southwest Airlines' website, be near your computer or device so that you can troubleshoot along with the representative.

Have pen and paper handy, so that you can take notes during your call. You may be provided with reference numbers for flight changes or confirmations, and call notes can be helpful if you have to escalate your issue.

How do Consumers Feel About Calling Southwest Airlines Customer Service?

Southwest Airlines has a strong reputation for excellent customer service, and consumers seem to feel that the service provided stands head and shoulders above many other airlines.

What Kind of Issues can Southwest Airlines Customer Service Representative Resolve?

A customer service agent can resolve most issues that passengers have, including attempting to get information about flight status, booking, canceling, changing and reading booking flights, arranging for special needs while traveling, providing help with booking other travel needs, such as hotels and complete vacation packages, addressing in-flight customer service issues or providing direction when the passenger has issues that are not directly under the control of Southwest Airlines.

What Can't Be Resolved With a Call to Southwest Airlines Customer Service?

Southwest Airlines' customer service representatives have no control over company policies regarding fees for cancellation or flight changes. In addition, the agents cannot adjust pricing for airfare or other travel products. Many travel policies are not established by travel vendors, and it is up to you to take responsibility for ensuring that you have an up-to-date, valid passport or other government-issued ID and all necessary visas before traveling.

If you have lost an item in an airport or at a TSA checkpoint, keep in mind that Southwest Airlines is not responsible for these items. You will need to contact the TSA or the airport and ask for lost and found services so that you can be reunited with your property.

What Should You Do If You Have an Unsuccessful Call with Southwest Airlines?

If you get off the phone with a customer service representative and feel as though your call was not handled appropriately or that your questions were not answered, don't give up. You still have options for achieving an acceptable resolution.

First, review the notes that you took during your call. This may help you identify any miscommunications or misunderstandings that took place during the call.

Next, call back. The next person you speak to may have more education, training or experience and thus be better able to understand your issue and provide a resolution. Politely explained this is your second call and describe what went wrong with the first call. Then describe your desired outcome.

If a second call does not work, try getting in touch with Southwest Airlines another way. You can send an email through the online form on Southwest's website. You could also try reaching out via a social media platform or send Southwest a letter via postal mail. If you booked your flight through a travel agent or third-party online service, you could also ask the agent or the third party service to advocate on your behalf.

Customer Number 800-435-9792 - by the Numbers

Numéro de téléphone à composer800-435-9792
Rappel possibleOUI
Appel intercepté par une personne réelleOUI
Département que vous appelezService Clients
Heures d'ouverture du centre d'appels24 heures, 7 jours
Meilleur moment pour composer9 h 15
Naviguer dans un labyrinthe téléphonique vers un être humainAppuyez sur 5 puis 0 puis 3
Attente moyenne
Attente actuelle34
Classement (parmi les numéros de téléphone)1
Rang (global)1
Méthodes alternativestéléphone, web, facebook, twitter
Qualité de la communication83%
Qualité de l'aide82%
Votes des clients4,606
Dernière mise à jour des informationsMon Apr 12 2021 10:00:00 GMT+0000 (Coordinated Universal Time)

Southwest Airlines's Best Toll-Free/800 Customer Phone Number

Il s'agit du meilleur numéro de téléphone de Southwest Airlines, de l'attente actuelle en temps réel et des outils permettant de passer directement à travers ces lignes téléphoniques pour accéder directement à un Southwest Airlines agent. Ce numéro de téléphone est le meilleur numéro de téléphone de Southwest Airlines car 162,408 des clients comme vous ont utilisé ces coordonnées au cours des 18 derniers mois et nous ont fait part de leurs commentaires. Les problèmes courants traités par l'unité de service client qui répond aux appels au 800-435-9792 incluent Change Booking, Question About A Booking, Flight Inquiry, Special Request, Refund a Charge et d'autres problèmes de service client. Le Southwest Airlines centre d'appels auquel vous appelez a des employés de Texas et est ouvert 24 hours, 7 days selon les clients. Au total, Southwest Airlines possède 6 numéros de téléphone. La meilleure façon de parler aux Southwest Airlines représentants n'est pas toujours claire. Nous avons donc commencé à compiler ces informations à partir des suggestions de la communauté des clients. Continuez à partager vos expériences afin que nous puissions continuer à améliorer cette ressource gratuite.

Contacting Southwest Airlines - by phone or otherwise

Bien que 800-435-9792 soit le meilleur numéro sans frais de Southwest Airlines, il existe 9 moyens de les contacter. Selon d'autres Southwest Airlines clients, la meilleure façon de parler à leur équipe de support client est d'appeler le 844-202-5523 numéro de téléphone de leur Nouvelles réservations service. En plus d'appeler, la prochaine option préférée pour les clients à la recherche d'aide est via 844-202-5523 pour Nouvelles réservations. Si vous pensez que ces informations sont inexactes ou si vous connaissez d'autres moyens de contacter Southwest Airlines, veuillez nous en informer afin que nous puissions les partager avec d'autres clients. And you can click here if you want to compare all the contact information we've gathered for Southwest Airlines.

What is GetHuman's Relationship to Southwest Airlines?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Southwest Airlines. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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