Calls Customer Service·Most popular Massey Energy Co. number
Q:
How do I talk to a live human at Massey Energy Co.?
A:Calling this Massey Energy Co. number should go right to a real human being
Q:
Does Massey Energy Co. offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week.The least busy day is Friday, and the most busy day is Tuesday. Details
Q:
How long will I wait on hold?
A:We don't expect that you will have to wait to talk to a person. This is a direct line.
How do I get through the phone menu to a live person?
GetHuman researchers routinely call this Massey Energy Co. phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Calling this Massey Energy Co. number should go right to a real human being
In fact, much of this information on this page is superfluous because this Massey Energy Co. phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.
What are the hours and when should I call?
Massey Energy Co. operates the call center for this 804-788-1800 phone number 24 hours, 7 days.The short answer is that you should call on a Friday.This observation and the following section are based on analysis of a sample set of 9 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Massey Energy Co. phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Massey Energy Co. staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Massey Energy Co. is Friday.The most busy day to call is Tuesday.Again, this is based on a sample of 9 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Monday.The longest wait in the queue on average occurs on Thursday.
The best time to call Massey Energy Co.
In summation, the best day to call Massey Energy Co. is Friday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Massey Energy Co. staffs the call center well on Friday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.
Why Customers Call Massey Energy Co.
If you have time to do a bit of reading before you call Massey Energy Co., we recommend you read over some of our problem-specific articles.
Massey Energy Co. is a prominent energy company operating in the United States. Established in 1920, it specializes in the extraction and production of coal and other natural resources. With a rich history in the industry, Massey Energy Co. has emerged as a leading provider of coal and related products. The company is known for its state-of-the-art mining facilities and commitment to safety and environmental stewardship. Massey Energy Co. has a diverse portfolio of coal reserves, ensuring a reliable and sustainable supply to meet the energy needs of the country. Through its robust operations and dedication to innovation, Massey Energy Co. is positioned as a major contributor to the nation's energy sector and a key player in the global coal market.
Massey Energy Co. was founded in 1920. As a well-established coal mining company, it has a rich history spanning over a century in the energy sector. With its roots deeply embedded in the coal industry, Massey Energy Co. has successfully evolved to become a prominent player in the American mining landscape. Throughout its existence, the company has demonstrated resilience, adaptability, and expertise in extracting and supplying coal resources. Fostering partnerships and technological advancements, Massey Energy Co. has consistently strived to meet the changing needs of the energy market while operating in an environmentally responsible manner. Embracing its founding principles, the company continues to shape the future of the coal mining industry with a commitment to safety, sustainability, and innovation.
Massey Energy Co. is located in Richmond, Virginia. The company's headquarters can be found at 4 Capitol Landing Road, Richmond, VA 23228. As a leading energy company, Massey conducts various operations related to the extraction, processing, and distribution of coal. Along with its headquarters, Massey Energy has multiple coal mines across several regions, primarily in Central Appalachia and Illinois Basin. These mines are strategically located to harness the rich coal deposits in these areas. By having its headquarters in Richmond, Massey Energy can efficiently oversee its operations, manage business affairs, and facilitate communication with stakeholders.
Click the link above to get answers to just about any Massey Energy Co. customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Conclusion and closing notes
This is Massey Energy Co.'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Massey Energy Co. agent. This phone number is Massey Energy Co.'s best phone number because 54 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 804-788-1800 include and other customer service issues. Rather than trying to call Massey Energy Co. first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Massey Energy Co. has 1 phone number. It's not always clear what is the best way to talk to Massey Energy Co. representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Massey Energy Co.. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Massey Energy Co.. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.