Contact TOMS

The best of the 3 ways to get in touch with TOMS by GetHuman

TOMS Phone Number
800-975-8667 · Service Clients
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  • Fastest way to talk to a real TOMS rep
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TOMS Live Chat
Unfortunately, TOMS does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted TOMS:

I entered a wrong address and email , i don’t know where is my package, cause I can’t t...
Hello , I’m having problem with my order , I put a wrong address, and I haven’t receive...
I ordered a quantity of * instead of * by accident
I ordered a pair of shoes this morning, *-**. Order* ***********. My problem is the add...
I recently placed an order and I can find no record of the purchase anywhere. I have no...
Hi I want to cancel the order which I made on Friday, *Order confirmation ************W...
Hello, *My name is Elizabeth Wallace. I live in Colorado Springs, Colorado. I believe i...
I have a gift card for $** and I cannot get Department stores to use the gift card and...
I have a gift card for $** and department stores don't carry any of Tom's shoes. They...
My order* is*********** i just received my shoes love them but did not get my free tote...
My email was entered wrong therefore I never received my confirmation email and cannot...
Stickers, I was wondering if you could send me one
Size *.* us black glitter
Ladies size *.* us black glitter*T*N *M* Edmonton Alberta Canada**** *** ****
I need to purchase new shoe strings for my black desert wedges shoes. Where can I find these
More customer issues

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TOMS contact information - compared

Above are our top recommendations for how to contact TOMS, including their top phone number and live chat options. Below you can compare and contrast the 3 ways to contact TOMS by looking at which ones are the fastest and which ones other customers recommend the most for solving TOMS customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact TOMS across the following mediums: Phone, Web.

Phone number / contactWaitVotes
800-975-8667
Service Clients
3 min7
Online Help
Service Clients
<2 heures30
310-566-3170
Service Clients
2 min68

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