Contact Roku

The best of the 4 ways to get in touch with Roku by GetHuman

Roku Phone Number
816-272-8106 · Service Clients
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Roku Live Chat
Roku customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.
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Recent reasons customers contacted Roku:

I have an older Roku remote and I’m wondering if it will work with my newer Roku device...
Trying to set up Roku streaming stick*
I lost my Roku remote and I’m wondering if an older Roku remote will work with a Roku I...
I was charged for something I don’t have or use and I want my money back.
I eat rice spectrum out of my Roku in my bedroom
I ordered a Roku device that I have never received but the money was taken off of my account
I want to find a complete list of streaming channels available on Roku devices. I have...
Can't get my DVD to work on the tv
I was charged $**.** and I didn't give authorization for charge.*I have never watched c...
Need a refund on Jungle Cruise call disney plus and they told me to call roku it wouldn...
Want to know if there are any active subscriptions on my account.cancelled some but not...
I want my money refunded i cancelled the frre trial u chargedcme anyway...
I need to speak with customer service about taking a payment off my credit card when th...
Refund for a subscription that I keep getting billed for
When I received my ROKU TV the screen was cracked. I would like a replacement ROKU TV.
More customer issues

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Roku contact information - compared

Above are our top recommendations for how to contact Roku, including their top phone number and live chat options. Below you can compare and contrast the 4 ways to contact Roku by looking at which ones are the fastest and which ones other customers recommend the most for solving Roku customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Roku across the following mediums: Phone, Chat, Web, Email.

Phone number / contactWaitVotes
816-272-8106
Service Clients
10 min2953
Live Chat
Service Clients
3 min2897
Online Help
Service Clients
<3 heures2646
customer.advocate@roku.com
Service Clients
<90 heures2623

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