Contact National Grid

The best of the 5 ways to get in touch with National Grid by GetHuman

National Grid Phone Number
800-642-4272 · Service Clients
GetHuman features available:
  • Best alternatives to phone
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real National Grid rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

Help me with my issue

National Grid Live Chat
Unfortunately, National Grid does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted National Grid:

Need to switch name on bill
I want tranfer to my name the gas bill right now the bill is name of my friend but she...
quiero poner a mi nombre la cuenta de gas ya la estaba utilizando pero el due*o no me a...
Set up automatic bill pay
You trespassing on my property
Was expecting call back from Customer Service supervisor Matt or Victoria since last Fr...
Need to change my address
There is a large pine tree growing into the power lines and with the constant wind stor...
Transfer my bill to new address. *Pay off some balance as well. *Talk to real...
I need proof of residency to transfer my account but I electronically signed my lease
Transformer blew right outside my house. No power, but all neighbors have power
Need to put gas bill in my name
Haven’t received a bill in awhile .
I need to put electric in my name at my new residence. *My address is ** Ninigret rd un...
Need to give you free lunch paper work from daughters school for the rest program I be...
More customer issues

Help me with my issue

National Grid contact information - compared

Above are our top recommendations for how to contact National Grid, including their top phone number and live chat options. Below you can compare and contrast the 5 ways to contact National Grid by looking at which ones are the fastest and which ones other customers recommend the most for solving National Grid customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact National Grid across the following mediums: Phone, Web.

Phone number / contactWaitVotes
800-642-4272
Service Clients
5 min77
800-322-3223
Service Clients
15 min212
Online Help
Service Clients
<2 heures343
718-643-4050
Service à la clientèle de la région métropolitaine de New York
2 min244
781-907-1000
Service client international
6 min413

Does GetHuman work with National Grid?

GetHuman does not work directly with National Grid's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!