Contact National Grid

The best of the 5 ways to get in touch with National Grid by GetHuman

National Grid Phone Number
800-642-4272 · Service Clients
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National Grid Live Chat
Unfortunately, National Grid does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted National Grid:

Our utilities are still not on. What time will you turn them on. It’s freezing in here.
Work order status for a new meter
Unable to pay my bill as usual on line
I need to transfer service charges to my name for an apartment I am moving into.
Moved over a month ago to *** try to Road South Weymouth mass *****. On the national gr...
I would like to set up new services
I'm moving and I need to switch the names from the landlords name to my name and I'm n...
I need to start new service. Address *** *nd street Troy ny *****
Every time I get my bill in the mail, I also get a flyer about community solar. I liv...
change name on my account
A streetlight was recently installed across the street from my home that is far too bri...
A streetlight was recently installed that is far too bright and angled at my house. I w...
I want to pay a bill or negotiate a payoff on an old bill in my credit report
Balance for an old account
Cancel bill as of ****. ******-*****
More customer issues

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National Grid contact information - compared

Above are our top recommendations for how to contact National Grid, including their top phone number and live chat options. Below you can compare and contrast the 5 ways to contact National Grid by looking at which ones are the fastest and which ones other customers recommend the most for solving National Grid customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact National Grid across the following mediums: Phone, Web.

Phone number / contactWaitVotes
800-642-4272
Service Clients
5 min77
800-322-3223
Service Clients
15 min212
Online Help
Service Clients
<2 heures281
718-643-4050
Service à la clientèle de la région métropolitaine de New York
2 min316
781-907-1000
Service client international
13 min351

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