Contact JPay

The one way to reach JPay by GetHuman.

JPay Phone Number
800-574-5729 · Service Clients
GetHuman features available:
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real JPay rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

Help me with my issue

JPay Live Chat
Unfortunately, JPay does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted JPay:

When will inmates be eligible to order the JP* player?
Trying to send money not on list
I want to open an account to send a prisoner inTDC money for phone calls
My loved one is in Muskegon Correctional Facility in Michigan. His player no longer hol...
I just got released from prison and need my tablet sent to my home address with my purc...
I sent money orders to Bertie Correctional Institution and cannot remember my Gmail and...
Unable to send money to an inmate account I need to speak to someone
i got out in nov **,**** i forgot my password and i want to unlock it so i can use my w...
When I call my card it keeps saying that my birthday is invalid kept trying and now it...
Hello Every time I log into Jpay It says your request can’t be completed at this time
I wanted to see when my wife was going to receive her JP player. Her name is Kasey Lynn...
I forgot my password and when I send my email to get password reset link I'm not gettin...
My account was blocked and I have no idea why. I don’t think I violated any guidelines
I have a friend in stillwater Minnesota in Prison his name is Nicholas Champa Doc Numbe...
I just call the **** number. Why can't I get a real person? I sent Titus Hoggard $** Sa...
More customer issues

Help me with my issue

À notre connaissance, il n'y a qu'une seule façon de contacter JPay, comme indiqué ci-dessus. Si vous appuyez ou cliquez sur le lien correspondant, vous verrez nos meilleures données et conseils sur ce qu'il faut faire lorsque vous contactez JPay, provenant de millions d'autres clients qui viennent ici chaque mois pour GetHuman. Si vous connaissez une autre façon de les atteindre que nous ne montrons pas ici, faites-le nous savoir en appuyant sur Non ci-dessous où il vous demande si cette page est utile et en nous donnant votre avis.

Comparing JPay Contact Information

GetHuman provides free contact information and other useful tools for millions of customer per month to make customer service a bit easier and faster. Larger companies will sometimes have dozens of phone numbers and other means to contact their customer service teams- though chat, email, Twitter™ and a variety of media. In those cases, we can tell you which ones are the best and compare the options side by side for wait time, reply time, quality of communication, quality of customer care, customer votes and more. For example, look at our Contact Vodafone (UK) page. Or look at our Contact Apple page. We can't really provide this kind of help if you're looking to contact JPay because they don't have multiple lines or means of contact. But we hope GetHuman can help you again in the future if you need contact information for another company.

Does GetHuman work with JPay?

GetHuman does not work directly with JPay's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!