Contact Fitbit

The best of the 5 ways to get in touch with Fitbit by GetHuman

Fitbit Phone Number
877-623-4997 · Service Clients
GetHuman features available:
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real Fitbit rep
  • Pro tips & talking points
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Fitbit Live Chat
Fitbit customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted Fitbit:

New Fitbit charge * not charging after initial charge. Plan to return to Amazon.
My husband has an OLD fitbit - time & date need to be reset - pretty sure he never logg...
My watch is just over a year old & it’s no longer pairing with the Bluetooth. I’ve trie...
I just called and talked to customer service. I have a Fitbit I bought as an extra I be...
How do I reset to the proper time?
After * days of use (after full charge) my fitbit "died". After charging the unit again...
Display went dark, can barely read in dark, not visible in lighted room or sunlight. Is...
Case ********* resolution was file claim with squaretrade for replacement....*I receiv...
I just received my Versa * yesterday.*The APP let me know that I could try premium for...
Sehr geehrte Damen und Herren,*ich habe die neue Fitbit Charge * nur bestellt, weil ich...
I need help finding documentations in regards to Product Safety?
I bought my Fitbit Versa * just over ** months ago. It has been working well. However...
I have a charge *. A week ago it stopped syncing with my phone (Moto g* play).*I have g...
I don't know how to get my fitbit inspire * synced to my computer. I used to get weekl...
J’ai un souci avec la livraison d’un produit Fitbit r*cemment command* et je ne sais pa...
More customer issues

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Fitbit contact information - compared

Above are our top recommendations for how to contact Fitbit, including their top phone number and live chat options. Below you can compare and contrast the 5 ways to contact Fitbit by looking at which ones are the fastest and which ones other customers recommend the most for solving Fitbit customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Fitbit across the following mediums: Phone, Web, Email, Twitter, Chat.

Phone number / contactWaitVotes
877-623-4997
Service Clients
10 min2029
Online Help
Service Clients
<7 heures301
support@fitbit.com
Service Clients
<52 heures73
@FitbitSupport
Service Clients
47 min346
http://help.fitbit.com/?cu=1
Service Clients
9 min116

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