Contact Fitbit

The best of the 5 ways to get in touch with Fitbit by GetHuman

Fitbit Phone Number
877-623-4997 · Service Clients
GetHuman features available:
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real Fitbit rep
  • Pro tips & talking points
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Fitbit Live Chat
Fitbit customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted Fitbit:

The Fitbit face turned dark and light grey with black lines going across it *I receive...
Hello - My fit bit wont charge and the screen is just black?
Lost old FB. Got new one as gift. Cannot set up.
Dear Sir*Madam:*I have been a longtime user of Fitbit and was pleased to see your new m...
Hello could you please help in a situation I have a Fitbit versa no issues with it apar...
My fitbit versa * is displaying the wrong time of day. I want to know how to reset it...
My Fitbit inspire * seems to be stuck on the stopwatch. How do I get back to my regular...
how do I get my sleep score back on my fitbit charge *.
Even when my Fitbit Charge * is fully charged, the screen is very dim and I can hardly...
I bought a fitbit versa *. Everything was OK until I tried to change clock faces. went...
My fitbit charge * wont sync with any device why is this happening and what steps can i...
Hi*Got a fitbit vesa*Screen whent black*Were connected to phone and could still see pro...
I have a new iphone and I cannot finish creating my Fitbit account. I did not get the...
My Fitbit charge * will not calculate a sleep score. It will show time in bed. It has...
My wife dust bought a new Fitbit versa*. I’m trying to set it up for her but when I tri...
More customer issues

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Fitbit contact information - compared

Above are our top recommendations for how to contact Fitbit, including their top phone number and live chat options. Below you can compare and contrast the 5 ways to contact Fitbit by looking at which ones are the fastest and which ones other customers recommend the most for solving Fitbit customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Fitbit across the following mediums: Phone, Web, Email, Twitter, Chat.

Phone number / contactWaitVotes
877-623-4997
Service Clients
10 min2029
Online Help
Service Clients
<7 heures196
support@fitbit.com
Service Clients
<52 heures102
@FitbitSupport
Service Clients
47 min375
http://help.fitbit.com/?cu=1
Service Clients
12 min87

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