Contact Fitbit

The best of the 5 ways to get in touch with Fitbit by GetHuman

Fitbit Phone Number
877-623-4997 · Service Clients
GetHuman features available:
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real Fitbit rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

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Fitbit Live Chat
Fitbit customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted Fitbit:

The button came off of my Fitbit Charge *. It was purchased ******** so it is only * mo...
My fitbit has stopped recording my steps and heart rate. The clock is still working and...
My versa * and smart watch not working for last * days, but I keep being asked for mone...
Fitbit Versa * Will not accept email address and phone number
My app on my phone got versa light isn't working
Neither my versa * and watch not working and watch won’t turn on,*I got in touch...
I can't sync Fitbit to iphone. I have no account, as I can't download the app.
Unable to sync my BRAND NEW fitbit to my iPhone? Keeps on telling me my password is not...
My Fitbit band keeps pulling out of one side of the device - pins in band won’t stay in...
Just a waste of time and hundreds of pounds I’ve tried to contact but am asked for mone...
I have a first Fitbit versa *. I accidentally removed my steps from the watch screen...
Guten Tag habe eine Fitbit Charge * am **.**.** gekauft .Es ist schon die * und geht au...
Why can't I connect to the wifi with my versa * fitbit smart watch? I'm using *g at hom...
My fitbit inspire two watch cannot be read outside in the sun. Is there anything that c...
case number ******** my versa * still not working
More customer issues

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Fitbit contact information - compared

Above are our top recommendations for how to contact Fitbit, including their top phone number and live chat options. Below you can compare and contrast the 5 ways to contact Fitbit by looking at which ones are the fastest and which ones other customers recommend the most for solving Fitbit customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Fitbit across the following mediums: Phone, Web, Email, Twitter, Chat.

Phone number / contactWaitVotes
Service Clients
10 min2029
Online Help
Service Clients
<7 heures226
Service Clients
<52 heures132
Service Clients
47 min405
Service Clients
8 min57

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