Contact Fitbit

The best of the 5 ways to get in touch with Fitbit by GetHuman

Fitbit Phone Number
877-623-4997 · Service Clients
GetHuman features available:
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real Fitbit rep
  • Pro tips & talking points
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Fitbit Live Chat
Fitbit customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted Fitbit:

I am giving my old Fitbit to my sister.*Tried to clear it for reset but am not having luck.
My fitbit versa is not charging I havent had it very long I would like it replaced as I...
I would like to know if someone can record a conversation on my Fitbit while I am at ho...
wont allow me to add my old Charge *. Got new Luxe for Christmas and it has swapped my...
je ne comprend pas votre langue j 'ai t*l*phon* a votre num*ro mais personne ne r*pond...
Bonjour*Vous avez effectu* un pr*l*vement sur mon compte banquier de *,**€ et je n'ai r...
I cannot add my Mastercard Virtual fitbit ironic card to my apple pay account, Message...
my alarm keeps going off sometimes every ten to fifteen minutes.
Could you please explain the meaning of Expired and Cancelled in an email I received fr...
Information needed: *Is having a smartphone necessary to use Fitbit? Only want HR and B...
I'm a premium customer and have been a fitbit user for more than ** years. I switched p...
I have not received a refund for Fitbit ionic. A card was to have been sent to me in A...
Stuck on Logo*I have tried everything but all I get is the logo
FITBIT VERSA * stuck on fit bit logo. Tried doing every thing to get it off with no luc...
Hi there, my Fitbit charge * will not charge,I cleaned the terminals on the back of the...
More customer issues

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Fitbit contact information - compared

Above are our top recommendations for how to contact Fitbit, including their top phone number and live chat options. Below you can compare and contrast the 5 ways to contact Fitbit by looking at which ones are the fastest and which ones other customers recommend the most for solving Fitbit customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Fitbit across the following mediums: Phone, Web, Email, Twitter, Chat.

Phone number / contactWaitVotes
877-623-4997
Service Clients
10 min2029
Online Help
Service Clients
<7 heures276
support@fitbit.com
Service Clients
<52 heures48
@FitbitSupport
Service Clients
47 min321
http://help.fitbit.com/?cu=1
Service Clients
14 min7

Does GetHuman work with Fitbit?

GetHuman does not work with Fitbit's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Fitbit at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Fitbit's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

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