Contact Duke Energy (NC & SC)

The best of the 4 ways to get in touch with Duke Energy (NC & SC) by GetHuman

Duke Energy (NC & SC) Phone Number
800-777-9898 · Service client résidentiel
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Duke Energy (NC & SC) Live Chat
Unfortunately, Duke Energy (NC & SC) does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted Duke Energy (NC & SC):

I need to cancel my service
Need information on my previous months energy consumption and bill
You are looking for a missing payment there has been an open case no one has responded to me
A dead tree is leaning towards the main power line
Live wire, need to talk to someone
Duke sent a service person to replace area pole lamp in my yard last night January...
Your service guy messed up my yard when he got stuck in my yard last evening while repl...
I need to pay my bill in the website is down
Want to discontinue all service and the website is not working correctly right now
I change my due date to ********* can I pay it then due to covid
Need to find out when our power will be back on. Or at least get a status update. And...
I need to find out what time our power will be back on. And is someone working now to...
A tree has fallen on the power line.
Power outage update.the power has been out for * or more hours
I need to speak to a customer service representative please.
More customer issues

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Duke Energy (NC & SC) contact information - compared

Above are our top recommendations for how to contact Duke Energy (NC & SC), including their top phone number and live chat options. Below you can compare and contrast the 4 ways to contact Duke Energy (NC & SC) by looking at which ones are the fastest and which ones other customers recommend the most for solving Duke Energy (NC & SC) customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Duke Energy (NC & SC) across the following mediums: Phone, Web, Twitter.

Phone number / contactWaitVotes
800-777-9898
Service client résidentiel
3 min58
877-444-7731
Service Clients
3 min212
Online Help
Service Clients
<38 heures186
https://twitter.com/DukeEnergy
Service Clients
14 min167

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