Contact DHL

The best of the 3 ways to get in touch with DHL by GetHuman

DHL Phone Number
800-225-5345 · Service Clients
GetHuman features available:
  • Best alternatives to phone
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real DHL rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

Help me with my issue

DHL Live Chat
Unfortunately, DHL does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted DHL:

do not have tracking number, only have Sender’s reference: DHL********-* and shipment n...
My order wasn’t delivered and it said it was delivered
My order wasn’t delivered and it said it was deliveres
I need to track an item that was not delivered, I attempt was reportedly made, but this...
Driver did not make an attempted delivery, marked the package as an attempted delivery...
I have a document that came from September so that it came to me, I have never found it...
Change delivery address information
We need to track shipments CY*********DE
My package has not been delivered yet.
DHL is saying my home address is wrong and will not let me correct it.
Can I have Human resources number please
We are in Scalea, Italy. Our package was supposed to be delivered last Saturday. They a...
My item is being sent back to the seller. Due to shipping charges I believe . I have tr...
More customer issues

Help me with my issue

DHL contact information - compared

Above are our top recommendations for how to contact DHL, including their top phone number and live chat options. Below you can compare and contrast the 3 ways to contact DHL by looking at which ones are the fastest and which ones other customers recommend the most for solving DHL customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact DHL across the following mediums: Phone, Web.

Phone number / contactWaitVotes
Service Clients
88 min124
Service client Global Mail
2 min429
Online Help
Service Clients
<2 heures363

Does GetHuman work with DHL?

GetHuman does not work with DHL's customer support operations, directly or in any other way. GetHuman has no partnership or relation to DHL at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check DHL's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!