Contact DHL

The best of the 3 ways to get in touch with DHL by GetHuman

DHL Phone Number
800-225-5345 · Service Clients
GetHuman features available:
  • Best alternatives to phone
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real DHL rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

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DHL Live Chat
Unfortunately, DHL does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted DHL:

A package is being held up for no reason, what documents does DHL want from the customer?
I received a shipment notification and I noticed the delivery address street number is...
Said pkg was delivered but not so
My shipment is not delivered yet, it is at the location, dhl: **********
Package is delivered and no one is home would like to change address for delivery or de...
They are having problems delivering my package. Its been two failed attempts now, so I...
My name is Maneesha Holm. I sent a box through Dhl on **.**.**** from Harrislee, German...
I ordered a package on Aliexpress and it shipped through DHL. The package was delivered...
I'm trying to track a number but it's asking me at ** digit code but I don't know the...
Want to know where my parcel is. It was supposed to be delivered yesterday Sept. **th...
My package is out for delivery in the wrong city . My shipping information is correct a...
It says my package was delivered but it wasn’t.
Package was sent to the wrong address in a different state, what are the next steps to...
Need to change the shipping address so package does not get stolen
More customer issues

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DHL contact information - compared

Above are our top recommendations for how to contact DHL, including their top phone number and live chat options. Below you can compare and contrast the 3 ways to contact DHL by looking at which ones are the fastest and which ones other customers recommend the most for solving DHL customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact DHL across the following mediums: Phone, Web.

Phone number / contactWaitVotes
Service Clients
82 min124
Service client Global Mail
2 min328
Online Help
Service Clients
<2 heures396

Does GetHuman work with DHL?

GetHuman does not work with DHL's customer support operations, directly or in any other way. GetHuman has no partnership or relation to DHL at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check DHL's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

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