State Farm Phone Number

Call State Farm customer service faster with GetHuman

888-559-1922
Customer service
888-204-8759
Inscrivez-vous à l'assurance automobile
Current Wait: 25 min (7m avg)
Hours: Mon-Fri 6am-11pm CST; best time to call: 9:45am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Appuyez sur 1 pour les paiements, 0 pour le support technique

Reasons customers like you called recently

I pay my account on line but I am having trouble logging in. I am needing to pay my ye...
need help with my coverage
Am i covered driving someone else's car in alaska?
Replace that token ****** with the original WHITE JAKE. That is how you correct the pro...
I'm calling regarding my deductible being reimbursed by the at-fault insurance. Claim n...
Would prefer to speak to a representative of State farm directly in regards to a policy...
Need auto insurance service,need to update car. At dealership now
i have a customer here who needs to leave as soon as possible i have been hollding for...
Medicare Supplement Policy G. Coverage of anesthesiology.
Don’t understand I do better with taking too some one
MY WIFE PASSED ON JULY *TH ****. I WOULD LIKE TO CHG THE TRUST DOUCMENT TO REFLECT THIS...
State Farm claim rep will not return calls
I need to send photos of my vehicle that was involved in a hit and run by your insured...
I mailed my Eligibility form to State Farm from DHS *I did not receive any response *My...
I need to know if my policy is still in effect.
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on State Farm's Phone-Based Customer Care

State Farm is a major insurance and financial services company in the United States. As one of the oldest and most respected companies of its type, it is not surprising that State Farm gets a lot of requests for customer service each and every day.

Why Do People Call State Farm Customer Support?

People call State Farm for a range of reasons, including:

  • Getting information about products and services
  • Starting a new policy or services
  • Making policy and account changes
  • Canceling accounts or policies
  • Troubleshooting and technical support
  • Filing a claim
  • Getting information on a claim
  • Making financial transactions
  • Finding an agent
  • Getting roadside assistance

Best Practices for Calling State Farm Customer Service

There are several things that you can do to help ensure that your call to State Farm is handled quickly and professionally:

  • Make sure that you are calling the correct number. Like many large companies, State Farm has multiple divisions, each with its own customer service department. You can find the number for your preferred department on the company's website, on your insurance card or billing statements.
  • Gather relevant documentation before calling. Documentation may include your insurance card, account number, name and contact information for your insurance agent, documentation regarding a claim, billing statements and any previous correspondence about your situation.
  • Have pen and paper handy for taking notes. Notes can be useful if you have to escalate your case.

How do Consumers Feel About Calling State Farm Customer Service?

State Farm has a strong reputation for excellent customer service. In addition, online and off-line searches do not reveal any patterns of reports from dissatisfied customers. This indicates that most people who call State Farm are generally satisfied with the level of support received from phone-based agents.

What Kind of Issues can State Farm Customer Service Representative Resolve?

State Farm phone-based agents are trained to resolve most issues faced by customers, including providing assistance with finding an insurance agent, working to open, change or cancel policies and accounts, assist with opening and processing claims, providing claim status, addressing technical support issues, taking action in cases of fraud, hacking or identity theft, and researching billing issues.

What Can't Be Resolved With a Call to State Farm Customer Service?

State Farm's phone-based agents are not in the position to negotiate your rates or to make decisions about claims. If you are concerned or upset about your rates or the status of a claim, keep in mind that a customer service representative cannot resolve such concerns to your satisfaction. Instead, you may want to file a request or appeal with the company so that somebody with authority can address your concerns. You may also wish to speak with your insurance agent who may likewise be in a better position to provide a real resolution.

If you are calling for technical support because State Farm's website or mobile app is incompatible with the device or computer that you are using, keep in mind that the customer service representative may be able to suggest a workaround, but that an incompatibility with your equipment is not always easily resolved. You may have to replace your equipment, or work with the manufacturer of your device to come up with a solution.

What Should You Do If You Have an Unsuccessful Call with State Farm?

If you get off the phone with a State Farm customer service representative and feel as though your questions were not answered or your issues were not resolved, don't give up. You may still have options.

First, take some time to review the notes you took during your call. If you did not take notes, jot down what you remember. Doing this may help you identify areas of miscommunication or misunderstanding. Identifying these areas can be helpful as you follow up.

Call State Farm back. Explain that this is your second call and that you are unable to get what you needed during the first call. Customer service representatives have different levels of training and experience, and the next person you speak to may be in a better position to understand and resolve your concern. You may also want to describe the kind of resolution you'd like, so that you and the representative are working toward a common goal.

If a second call does not work, try getting a hold of State Farm in another way. For example, you could email State Farm, which has the advantage of providing you with a written transcript of your communications with the company.

If you are unable to get State Farm to respond appropriately, try contacting your insurance agent. He or she may be willing to advocate on your behalf. Another possibility is to contact the state agency in your area that governs insurance companies. While this can be a slow process, filing a complaint and pursuing it may be the most effective way of dealing with a serious and complex insurance or financial matter.

Customer Number 888-559-1922 - by the Numbers

Numéro de téléphone à composer888-559-1922
Rappel possibleOUI
Appel intercepté par une personne réelleOUI
Département que vous appelezService Clients
Heures d'ouverture du centre d'appelsDu lundi au vendredi de 6 h à 23 h HNE
Meilleur moment pour composer9 h 45
Naviguer dans un labyrinthe téléphonique vers un être humainAppuyez sur 1 pour les paiements, 0 pour le support technique
Attente moyenne
Attente actuelle25
Classement (parmi les numéros de téléphone)1
Rang (global)1
Méthodes alternativestéléphone, email, twitter, web
Qualité de la communication54%
Qualité de l'aide65%
Votes des clients3,512
Dernière mise à jour des informationsWed Oct 13 2021 09:00:00 GMT+0000 (Coordinated Universal Time)

State Farm's Best Toll-Free/800 Customer Phone Number

Il s'agit du meilleur numéro de téléphone de State Farm, de l'attente actuelle en temps réel et des outils permettant de passer directement à travers ces lignes téléphoniques pour accéder directement à un State Farm agent. Ce numéro de téléphone est le meilleur numéro de téléphone de State Farm car 29,754 des clients comme vous ont utilisé ces coordonnées au cours des 18 derniers mois et nous ont fait part de leurs commentaires. Les problèmes courants traités par l'unité de service client qui répond aux appels au 888-559-1922 incluent Coverage Questions, Cancel or Change Account, File a Claim, Renew Coverage, Complaint et d'autres problèmes de service client. Le State Farm centre d'appels auquel vous appelez a des employés de Massachusetts, California, Illinois, Florida et est ouvert Mon-Fri 6am-11pm CST selon les clients. Au total, State Farm possède 5 numéros de téléphone. La meilleure façon de parler aux State Farm représentants n'est pas toujours claire. Nous avons donc commencé à compiler ces informations à partir des suggestions de la communauté des clients. Continuez à partager vos expériences afin que nous puissions continuer à améliorer cette ressource gratuite.

Contacting State Farm - by phone or otherwise

Bien que 888-559-1922 soit le meilleur numéro sans frais de State Farm, il existe 8 différentes façons de les contacter. Selon d'autres clients State Farm, la meilleure façon de parler à leur équipe d'assistance client consiste à appeler leur 888-204-8759 numéro de téléphone Inscrivez-vous à l'assurance automobile. Outre les appels, la prochaine option préférée des clients qui recherchent de l'aide est via 888-204-8759 pour Inscrivez-vous à l'assurance automobile. Si vous pensez que ces informations sont inexactes ou si vous connaissez d'autres moyens de contacter State Farm, veuillez nous en informer afin que nous puissions les partager avec d'autres clients. And you can click here if you want to compare all the contact information we've gathered for State Farm.

What is GetHuman's Relationship to State Farm?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like State Farm. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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