Updated

WalMart MoneyCard Customer FAQ

Top Answers & How-to Guides

What is WalMart MoneyCard's Phone Number?

The question we are asked most often is about how to talk to WalMart MoneyCard customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How Do I Change My WalMart MoneyCard Address?

Walmart Moneycard customers can easily change their billing address as well as any other information easily and online. Details on...

How Do I Unlock My WalMart MoneyCard?

A Walmart MoneyCard can be used just like a debit card. The only difference is your Walmart MoneyCard is a prepaid card that will require...
Ask any question you have about WalMart MoneyCard customer service, get an answer now.

Recent WalMart MoneyCard Customer Questions

Can't put money on my Walmart cash card

We recommend checking that your card is activated and that you have the correct method for loading funds. You can add money at Walmart locations or via direct deposit. If you continue to experience issues, please refer to the most up-to-date contact information right here on this page for assistance.
Asked Feb 22, 2025 6:10 PM

Can't log in to my account and haven't gotten my card yet

If you're having trouble logging into your account or have not received your card yet, please check if you are using the correct login credentials and that your card has been processed. Keep in mind that card delivery can take some time. If you continue to experience issues, there is a link to the most up-to-date contact information right here on this page that you are viewing.
Asked Dec 19, 2024 11:55 PM

Where do I go to activate a second card on one account?

To activate a second card on your WalMart MoneyCard account, log in to your account online or through the mobile app. There should be an option to manage cards or add a new card, where you can follow the instructions to activate it.
Asked Jul 8, 2024 8:00 PM

My card is not being accepted. Got my Walmart money card today and have bought a couple things. App says I have 20 left, but my card is not being accepted

We're sorry to hear that your Walmart MoneyCard is not being accepted. There might be a number of reasons for this. Possibly you may have entered the wrong PIN number, the card reader at the store might not be working properly, or there may be a temporary issue with the card verification system. It's also possible that the remaining balance on your card is not enough to cover the hold that some businesses put on cards. Remember, certain businesses like gas stations and hotels will temporarily use up more of your balance than the actual purchase amount. If your problem still persists, we recommend reaching out to Walmart MoneyCard customer support for further assistance.
Asked Apr 6, 2024 3:36 AM

activate money card without social security number

We're sorry, but the Federal law requires all financial institutions to obtain, verify, and record information that identifies each person who opens an account. Thus, you cannot activate a WalMart MoneyCard without providing a valid Social Security number (SSN). This process helps prevent fraud and ensures the security of the cardholder's account. It's essential to ensure you have your SSN ready when going through the process of activating a WalMart MoneyCard.
Asked Mar 18, 2024 5:28 PM

Help me with my WalMart MoneyCard customer service issue

Activation and Registration

How Do I Activate My Walmart Gift Card?

Walmart offers its customers a gift card as part of their promotional programs. The card can be used at many stores, including Walmart....

What Do I Do If I'm Having Trouble Registering My WalMart MoneyCard?

If you experience trouble while trying to register your Walmart MoneyCard, you should seek assistance from the customer service department....

How Do I Register and Activate My WalMart MoneyCard?

If you have a new Walmart MoneyCard, it has to be registered before you can start using it. Keep reading for somehelpful tips to assist...

What do I do if I forgot my Walmart MoneyCard PIN?

If a customer has forgotten their Walmart MoneyCard PIN, they can take steps to recover or reset it. Initially, it is advisable to If the customer has not registered online, they may need to look for other alternatives, such as using the automated phone service provided by Walmart MoneyCard. It is important for the customer to have their account number and any required personal identification information ready when seeking assistance. By following the proper procedures outlined on the official site, the customer should be able to regain access to their account and set a new PIN for future transactions....

Customer Service

How Do I Reach a WalMart MoneyCard Customer Service Rep?

Walmart Moneycard customers can contact customer service by call a toll fee number. You can speak with a customer service representative...

How Do I Speak to a WalMart MoneyCard Customer Service Rep?

If you'd like to speak to a customer service rep in regards to your Walmart MoneyCard, there are a couple of things you can do. First,...

How Do I Recover Access to My Walmart Money Card Account?

Losing access to your Walmart Money Card account can include several scenarios.These helpful tips will assist you in recovering access...

Account Management

How Do I Change My WalMart MoneyCard Address?

Walmart Moneycard customers can easily change their billing address as well as any other information easily and online. Details on...

How Do I Unlock My WalMart MoneyCard?

A Walmart MoneyCard can be used just like a debit card. The only difference is your Walmart MoneyCard is a prepaid card that will require...

How Do I Unblock My Walmart Money Card?

If you find that your Walmart Money card as been blocked, this could be due to a few different reasons.Here's some helpful tips to...

How do I check the balance on my Walmart MoneyCard?

To check the balance on a Walmart MoneyCard, there are several convenient methods available. One effective way is to log into the online Additionally, users can also check the balance using the Walmart MoneyCard mobile app, which provides a user-friendly interface for account management. Another option is to call the customer service number associated with the card. When using the phone method, users will typically need to provide the card number and other identifying information to access their balance. Lastly, users may check their balance at Walmart retail locations, where they can ask a cashier to assist them. Always refer to the current web page for the most updated information regarding account management options and contact details....

How do I set up direct deposit to my Walmart MoneyCard?

Setting up direct deposit to a Walmart MoneyCard is a straightforward process. First, the user should log in to their online account This information is essential for the employer or organization that is initiating the direct deposit to ensure that the funds are correctly routed to the user's account. After submitting this information, it may take one to two pay cycles for the direct deposit to be fully processed and active. For the most accurate and detailed instructions specific to the user's situation, it is always advisable to refer to the current resources available on the Walmart MoneyCard website....

Issues and Troubleshooting

What Do I Do If My Direct Deposit Does Not Show Up on My WalMart MoneyCard?

Resolving the issue of your direct deposit not showing on your Walmart Moneycard, although rare, does happen. Fortunately, Walmart...

How Do I Report a Lost or Stolen Card to WalMart MoneyCard?

A Walmart MoneyCard can be used at any Walmart across the globe but it also functions like a Visa debit card. If you want to report...

What fees should I be aware of when using my Walmart MoneyCard?

When using a Walmart MoneyCard, there are several fees that individuals should be aware of to manage their finances effectively. One...
We look to the WalMart MoneyCard issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
WalMart MoneyCard issues reported to GetHuman
FAQ Table of Contents

Answers for More Companies

Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!
Updated