American Express Service client sur Twitter

Obtenir l'attention de American Express sur Twitter par GetHuman

@AskAmex
Compte Twitter client
Répond habituellement à l'intérieur:38 heures
Meilleur moment pour tweeter: ~ 2:45pm
# 4 sur 8 contacts
5,150 votes des clients
Pourquoi voulez-vous les tweeter?GetHuman vous connecte à d'autres clients avec le même problème, comment ils l'ont réparé et d'autres conseils pro.
Tweet re: Cancel AccountTweet re: Lost CardTweet re: Account RestrictedTweet re: Card DeclinedTweet re: Update Account InfoÀ propos d'un problème différent

American Express Aide à la clientèle basée sur Twitter - Statistiques

Twitter @ Handle
@AskAmex
Rappel disponible
NO
Les meilleures heures
Mon-Fri 9am-10pm EST
Le bon moment pour les tweeter
2:45pm
Réponse attendue tweet
38
Délais d'émission
47
Rang (parmi tous les moyens de contacter)
4
Lisibilité de la messagerie
63%
Évaluation du service client
78%
Les votes des clients
5,150
Informations mises à jour en dernier
Thu Oct 17 2019 10:00:00 GMT+0000 (UTC)

American Express Service client via Twitter

American Express is on Twitter and that's great if you are too (we're guessing you are since you're here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk. We're not saying that American Express will do this, but don' be surprised if they do.

Soutien à la clientèle par Twitter en général

One thing you might like even more than trying to tweet or DM American Express your customer service problem is to use GetHuman's problem-specific help tool. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. But for companies like American Express that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. The nice thing about that is that you can track views of other customers on your own page, which is something that American Express's personnel would be able to see as well, meaning that you can share and publicize your issue to get attention faster.

En savoir plus sur la façon de contacter American Express

Of the 8 way(s) to get in touch with American Express, customers like you claim that the best one is the 800-528-4800 option. From this page you can easily access all the possible contact information options for American Express as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach American Express? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

Comment contacter American Express

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