Western Union Phone Number

Calling Western Union customer service faster by GetHuman

800-999-9660
Customer service
Current Wait: 11 min (8m avg)
Hours: 24 hours, 7 days; best time to call: 8:15am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Appuyez sur 1 puis appuyez sur 0

Reasons customers like you called recently

Calling for verification
trying to send some money back home and I was blocked and I don't know why I'm blocked...
Need address for refund. Have documentation and written statement. Is it mandatory to h...
I am wondering why my friends unable to send money to me now since dec.last yr? When th...
I sent an electronic money order that they do not accept I need a printout or money back
Heute habe ich Geld nach Deutschland *berwiesen und er war mit dem Namen verwechselt. I...
My bank of america sent me *** dollars but when i went to western union to pick up said...
please unblock my name
*********Madam*Gentlemen,*As of today, all online money transfer requests using visa de...
I’ve been put on the block list and I think it’s because I’m currently in a third count...
need to add test question to money already sent
Fix a transfer jus made
Am asking a question,,, if Lebanon there is no mpesa,,,, can you deposit money to a ken...
Am asking a question,,,,,,if Lebanon there is no mpesa ,,,can you deposit money to a k...
I would like to know how to send money to Macau.
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on Western Union's Phone-Based Customer Care

Western Union is a financial services company that is perhaps best known for providing money transfer options, bill pay services and selling money orders. With customers all over the world, Western Union operates very busy customer call centers.

Why Do People Call Western Union Customer Support?

People call Western Union customer support for a range of reasons, including:

  • Questions about products and services
  • Technical support for using the Western Union website
  • Tracking money transfers, bill payments, and money orders
  • Reporting fraud
  • Help in finding a local Western Union office or authorized agent

Best Practices for Calling Western Union Customer Service

Western Union has separate numbers for people calling for standard customer service, technical support in using the website and reporting fraud. There is also a separate number for those who need TTY services. Make sure you are calling the correct number before contacting Western Union.

When you call, please have any documentation pertinent to your case in front of you. This may include receipts, confirmation numbers or the address of the Western Union agent that you used in a transaction.

Because of the sensitive nature of Western Union transactions, be sure that you have pen and paper available so that you can take notes during your call. You. may need to take down confirmation or tracking numbers.

How Do People Feel About Their Calls to Western Union Customer Support?

When it comes to satisfaction with phone-based customer service, Western Union is in a unique category. Because money transfers happen quickly, with few controls on the process, many scammers use Western Union to defraud their victims. This means that Western Union may well be getting a lot of calls from distressed people. This can skew the way callers perceive their interaction with Western Union.

In general, however, many people are satisfied with the service provided by Western Union's customer support. Representatives provide information in a timely and accurate way and are often quite patient with distressed callers.

What Kind of Issues Can Western Union Customer Support Resolve?

Western Union customer support can provide you with information on the status of a payment that you have sent or are supposed to receive. Western Union can also track money orders or bill payments.

What Can't Be Resolved by Phone With Western Union?

There are some Western Union products and services that you will need to purchase or use in person. To purchase a money order, for example, you will have to visit a Western Union location or authorized agent. If you need a refund on a money order, you must fill out a form and fax it to Western Union.

In most cases, Western Union cannot refund money transfers even if you were the victim of fraud. The company does provide extensive information on its site regarding ways that you can prevent being victimized by fraudsters. Reviewing this information before making a purchase is a good way to protect your interests.

What Can I Do If I Am Unhappy With My Call to Western Union?

Despite your best efforts, you may find yourself getting off the phone with Western Union feeling that you were unable to resolve your issue. If this is the case, don't fret. You still have options.

If you took notes during your call, review them. If you didn't take notes, write down what you remember from your original conversation. These details will be useful

Next, call Western Union back. The customer service representative that you speak with on your second call may have more experience or training that allows him or her to get your problem resolved.

If you are unable to get things resolved after a second call to Western Union, try getting in touch using a different method. Western Union does offer customer service via live chat, as well as email. Both options provide you with the added bonus of a transcript of your conversation, which can be useful if you need to file a dispute.

Another option is to send a letter via postal mail to Western Union. This is a slower method of reaching a resolution, but it can be an effective way of addressing a complex case. Be sure to send your letter via a trackable delivery method.

If you are unable to resolve a situation through Western Union through its customer service department, you can contact the financial services commission in your state to open a complaint.

Customer Number 800-999-9660 - by the Numbers

Numéro de téléphone à composer800-999-9660
Rappel possibleOUI
Appel intercepté par une personne réelleOUI
Département que vous appelezService Clients
Heures d'ouverture du centre d'appels24 heures, 7 jours
Meilleur moment pour composer8 h 15
Naviguer dans un labyrinthe téléphonique vers un être humainAppuyez sur 1 puis appuyez sur 0
Attente moyenne
Attente actuelle11
Classement (parmi les numéros de téléphone)1
Rang (global)1
Méthodes alternativestéléphone, chat, web, facebook
Qualité de la communication59%
Qualité de l'aide62%
Votes des clients5,061
Dernière mise à jour des informationsTue Jun 08 2021 08:00:00 GMT+0000 (Coordinated Universal Time)

Western Union's Best Toll-Free/800 Customer Phone Number

Il s'agit du meilleur numéro de téléphone de Western Union, de l'attente actuelle en temps réel et des outils permettant de passer directement à travers ces lignes téléphoniques pour accéder directement à un Western Union agent. Ce numéro de téléphone est le meilleur numéro de téléphone de Western Union car 74,682 des clients comme vous ont utilisé ces coordonnées au cours des 18 derniers mois et nous ont fait part de leurs commentaires. Les problèmes courants traités par l'unité de service client qui répond aux appels au 800-999-9660 incluent Missing Transfer, Trouble Receiving a Payment, Cancel Transfer, Blocked Account, Update Account Info et d'autres problèmes de service client. Le Western Union centre d'appels auquel vous appelez a des employés de California, Texas, Florida, New York et est ouvert 24 hours, 7 days selon les clients. Au total, Western Union possède 4 numéros de téléphone. La meilleure façon de parler aux Western Union représentants n'est pas toujours claire. Nous avons donc commencé à compiler ces informations à partir des suggestions de la communauté des clients. Continuez à partager vos expériences afin que nous puissions continuer à améliorer cette ressource gratuite.

Contacting Western Union - by phone or otherwise

Bien que 800-999-9660 soit le meilleur numéro sans frais de Western Union, il existe 7 différentes façons de les contacter. Selon d'autres clients Western Union, la meilleure façon de parler à leur équipe d'assistance client consiste à appeler leur 800-448-1492 numéro de téléphone Hotline anti-fraude. Outre les appels, la prochaine option préférée des clients qui recherchent de l'aide est via 800-448-1492 pour Hotline anti-fraude. Si vous pensez que ces informations sont inexactes ou si vous connaissez d'autres moyens de contacter Western Union, veuillez nous en informer afin que nous puissions les partager avec d'autres clients. And you can click here if you want to compare all the contact information we've gathered for Western Union.

What is GetHuman's Relationship to Western Union?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Western Union. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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