Sam's Club Phone Number

Calling Sam's Club customer service faster by GetHuman

888-746-7726
Customer service
Current Wait: 25 min (22m avg)
Hours: 24 hours, 7 days; best time to call: 2:45pm
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Reasons customers like you called recently

I want to cancel my membership and get my membership fee refunded
* case whole wheat hostess bread damage
I do not like the AUTOMATED BILL-PAYING at all. Please send me my monthly billing per h...
Trying to renew my membership. And how many guest with me
Trying to get information for rewnal my membership. Also how many guests can i bring with me.
It is showing I received an order yesterday which I never got . FedEx *************. Me...
Ok can you us your saving account when you get a membership
no response for reference number* ******-****** issues some time back. I was assured I...
I ordered the wrong sizes for grandaughters. The original sizes that were ordered were...
I made an online order and I need to update the shipping address
I need to know my last order I placed in the amount charged
My name is Sue Cherry. Last night I ordered. ** lb propane cylinder. I got an order...
Received my order and my maple syrup is broken. Poor poor packing on Sam's part.
Cannot reset password to set up scan and go link doesn’t go to site to reset it
I need to see where is credit you suppose to give me
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on Sam's Club's Phone-Based Customer Care

Sam's Club is a membership warehouse that sells a range of services and goods. As one of the oldest and largest membership clubs in the country, it isn't surprising that it gets a lot of requests for customer service.

Why Do People Call Sam's Club Customer Service?

People call Sam's Club customer service for a variety of reasons, including:

  • Purchasing a new membership
  • Making changes to an existing membership
  • Asking questions about member benefits
  • Technical support or troubleshooting
  • Initiation of the refund or exchange process
  • Order status issues
  • Reporting on in-warehouse experiences

Best Tips for Calling Sam's Club Customer Support

There are several things that you can do to help ensure that your call is handled quickly and professionally:

  • Ensure that you are calling the right number. Sam's Club has different numbers for some of its products and services, such as travel or its co-branded credit cards.
  • Consider the nature of your request: If you are having issues with your local warehouse club, try resolving it with the staff or management there. Sam's Club's national call center may be able to help, but you are likely going to get a quicker resolution by handling the situation locally.
  • Have your membership number handy, along with any relevant documentation, which may include product names or model numbers, warranties, order confirmations or any previous correspondence between you and Sam's Club about your issue.
  • Have some way of taking notes during your call.

How Do People Feel About Their Calls to Sam's Club Customer Service?

Sam's Club is well-known for providing excellent customer service to its members and consumers report a high level of satisfaction with the support they've received.

What Sort of Issues Can Sam's Club Phone-Based Customer Service Resolve?

Sam's Club customer service agents can address many different issues, including membership issues and concerns, technical support and troubleshooting issues, order status issues, billing inquiries and helping to facilitate returns.

What Can't Easily Be Resolved Over the Phone with Sam's Club?

There are some issues that Sam's Club phone-based support can help with, but these issues may not be completely resolvable over the phone:

  • Some returns may need to be dealt with at the store or by physically mailing back the product. You may get a phone authorization or assistance for the return, but you will have to do the work of actually returning the product.
  • If you are having a problem with electronics that are incompatible with other products in your home, your agent may be able to suggest a workaround but he or she may not be able to resolve the problem completely.
  • Sam's Club travel representatives may have limited recourse when dealing with third-party travel vendors.

What Can I Do if my Call to Sam's Club is Unsuccessful?

Even good companies sometimes miss the mark when it comes to customer service. If you get off the phone with an agent and feel as though your issues were not resolved or understood, don't fret. You still have options.

  • Review your call notes. You may be able to identify an area of miscommunication or misunderstanding that led to the failure of your first call.
  • Call back. Explain that this is your second call regarding this matter and describe what went wrong during your first call and what you would like to see happen with your case. The next agent you speak to may be in a better position to understand and address your issue because he or she has more training or experience.
  • Try getting in touch another way: Sam's Club does offer live chat on its website. You might also try reaching out via social media platforms.
  • Your local warehouse club manager may also be willing to advocate for you or, in some cases, resolve the issue in the store as a goodwill gesture.

Customer Number 888-746-7726 - by the Numbers

Numéro de téléphone à composer888-746-7726
Rappel possibleOUI
Appel intercepté par une personne réelleOUI
Département que vous appelezService Clients
Heures d'ouverture du centre d'appels24 heures, 7 jours
Meilleur moment pour composer14 h 45
Naviguer dans un labyrinthe téléphonique vers un être humainAppuyez sur 3, puis 5, puis 3
Attente moyenne
Attente actuelle25
Classement (parmi les numéros de téléphone)1
Rang (global)1
Méthodes alternativestéléphone, web
Qualité de la communication76%
Qualité de l'aide59%
Votes des clients6,863
Dernière mise à jour des informationsMon Apr 12 2021 09:00:00 GMT+0000 (Coordinated Universal Time)

Sam's Club's Best Toll-Free/800 Customer Phone Number

Il s'agit du meilleur numéro de téléphone de Sam's Club, de l'attente actuelle en temps réel et des outils permettant de passer directement à travers ces lignes téléphoniques pour accéder directement à un Sam's Club agent. Ce numéro de téléphone est le meilleur numéro de téléphone de Sam's Club car 46,536 des clients comme vous ont utilisé ces coordonnées au cours des 18 derniers mois et nous ont fait part de leurs commentaires. Les problèmes courants traités par l'unité de service client qui répond aux appels au 888-746-7726 incluent Account Access, Dispute a Charge, Cancel Account, Track an Order, Missing Item et d'autres problèmes de service client. Le Sam's Club centre d'appels auquel vous appelez a des employés de Norfolk, VA / Argentina et est ouvert 24 hours, 7 days selon les clients. Au total, Sam's Club a 1 numéro de téléphone. La meilleure façon de parler aux Sam's Club représentants n'est pas toujours claire. Nous avons donc commencé à compiler ces informations à partir des suggestions de la communauté des clients. Continuez à partager vos expériences afin que nous puissions continuer à améliorer cette ressource gratuite.

Contacting Sam's Club - by phone or otherwise

Bien que 888-746-7726 soit le meilleur numéro sans frais de Sam's Club, il existe 2 moyens de les contacter. Selon d'autres Sam's Club clients, la meilleure façon de parler à leur équipe de support client consiste à informer GetHuman de votre problème ci-dessus et à nous laisser trouver quelqu'un pour vous aider. En plus d'appeler, la prochaine option préférée des clients à la recherche d'aide est via Online Help pour Customer Service. Si vous pensez que ces informations sont inexactes ou si vous connaissez d'autres moyens de contacter Sam's Club, veuillez nous en informer afin que nous puissions les partager avec d'autres clients. And you can click here if you want to compare all the contact information we've gathered for Sam's Club.

What is GetHuman's Relationship to Sam's Club?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Sam's Club. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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