Sam's Club Phone Number
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Current Wait: 23 min (22m avg)
Hours: 24 hours, 7 days; best time to call: 10:45am
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Reasons customers like you called recently
using the online portal
I called last week about my paper towels y’all said that was delivered it wasn’t delive...
I am trying to order an item online ********* can't find it on line
I phoned in because my local store will not answer their phone* and an item I picked up...
I am a frequent customer of sams and I am traveling through several states but it is th...
Received partial order and some items are covered in dish detergent.
I put in an order and it and it told me that it was available but when it went threw no...
online order to alaska will not ship. this has not been a problem and I cannot get sat...
I have moved fromUSA to India. Hence requested close my account. However there is a bal...
Hello Sam's *I wanna buy some physical gift card for my nephews birthday *Which is on W...
My replacement order ********** arrived with the same issue as the first. The lids and...
I bought a ring in July last year a diamond came out what should I do next
Questions on membershipSee more recent reasons for calling
Help me with my issue
Our Editor's Notes on Sam's Club's Phone-Based Customer Care
Sam's Club is a membership warehouse that sells a range of services and goods. As one of the oldest and largest membership clubs in the country, it isn't surprising that it gets a lot of requests for customer service.
Why Do People Call Sam's Club Customer Service?
People call Sam's Club customer service for a variety of reasons, including:
- Purchasing a new membership
- Making changes to an existing membership
- Asking questions about member benefits
- Technical support or troubleshooting
- Initiation of the refund or exchange process
- Order status issues
- Reporting on in-warehouse experiences
Best Tips for Calling Sam's Club Customer Support
There are several things that you can do to help ensure that your call is handled quickly and professionally:
- Ensure that you are calling the right number. Sam's Club has different numbers for some of its products and services, such as travel or its co-branded credit cards.
- Consider the nature of your request: If you are having issues with your local warehouse club, try resolving it with the staff or management there. Sam's Club's national call center may be able to help, but you are likely going to get a quicker resolution by handling the situation locally.
- Have your membership number handy, along with any relevant documentation, which may include product names or model numbers, warranties, order confirmations or any previous correspondence between you and Sam's Club about your issue.
- Have some way of taking notes during your call.
How Do People Feel About Their Calls to Sam's Club Customer Service?
Sam's Club is well-known for providing excellent customer service to its members and consumers report a high level of satisfaction with the support they've received.
What Sort of Issues Can Sam's Club Phone-Based Customer Service Resolve?
Sam's Club customer service agents can address many different issues, including membership issues and concerns, technical support and troubleshooting issues, order status issues, billing inquiries and helping to facilitate returns.
What Can't Easily Be Resolved Over the Phone with Sam's Club?
There are some issues that Sam's Club phone-based support can help with, but these issues may not be completely resolvable over the phone:
- Some returns may need to be dealt with at the store or by physically mailing back the product. You may get a phone authorization or assistance for the return, but you will have to do the work of actually returning the product.
- If you are having a problem with electronics that are incompatible with other products in your home, your agent may be able to suggest a workaround but he or she may not be able to resolve the problem completely.
- Sam's Club travel representatives may have limited recourse when dealing with third-party travel vendors.
What Can I Do if my Call to Sam's Club is Unsuccessful?
Even good companies sometimes miss the mark when it comes to customer service. If you get off the phone with an agent and feel as though your issues were not resolved or understood, don't fret. You still have options.
- Review your call notes. You may be able to identify an area of miscommunication or misunderstanding that led to the failure of your first call.
- Call back. Explain that this is your second call regarding this matter and describe what went wrong during your first call and what you would like to see happen with your case. The next agent you speak to may be in a better position to understand and address your issue because he or she has more training or experience.
- Try getting in touch another way: Sam's Club does offer live chat on its website. You might also try reaching out via social media platforms.
- Your local warehouse club manager may also be willing to advocate for you or, in some cases, resolve the issue in the store as a goodwill gesture.
Customer Number 888-746-7726 - by the Numbers
Numéro de téléphone à composer888-746-7726
Appel intercepté par une personne réelleOUI
Département que vous appelezService Clients
Heures d'ouverture du centre d'appels24 heures, 7 jours
Meilleur moment pour composer10 h 45
Naviguer dans un labyrinthe téléphonique vers un être humainAppuyez sur 3, puis 5, puis 3
Classement (parmi les numéros de téléphone)1
Méthodes alternativestéléphone, web
Qualité de la communication72%
Qualité de l'aide63%
Votes des clients6,867
Dernière mise à jour des informationsThu Jul 29 2021 09:00:00 GMT+0000 (Coordinated Universal Time)
Sam's Club's Best Toll-Free/800 Customer Phone Number
Il s'agit du meilleur numéro de téléphone de Sam's Club, de l'attente actuelle en temps réel et des outils permettant de passer directement à travers ces lignes téléphoniques pour accéder directement à un Sam's Club agent. Ce numéro de téléphone est le meilleur numéro de téléphone de Sam's Club car 46,536 des clients comme vous ont utilisé ces coordonnées au cours des 18 derniers mois et nous ont fait part de leurs commentaires. Les problèmes courants traités par l'unité de service client qui répond aux appels au 888-746-7726 incluent Account Access, Dispute a Charge, Cancel Account, Track an Order, Missing Item et d'autres problèmes de service client. Le Sam's Club centre d'appels auquel vous appelez a des employés de Norfolk, VA / Argentina et est ouvert 24 hours, 7 days selon les clients. Au total, Sam's Club a 1 numéro de téléphone. La meilleure façon de parler aux Sam's Club représentants n'est pas toujours claire. Nous avons donc commencé à compiler ces informations à partir des suggestions de la communauté des clients. Continuez à partager vos expériences afin que nous puissions continuer à améliorer cette ressource gratuite.
Contacting Sam's Club - by phone or otherwise
Bien que 888-746-7726 soit le meilleur numéro sans frais de Sam's Club, il existe 2 différentes façons de les contacter. La meilleure façon de parler à leur équipe de support client peut simplement être d'informer GetHuman de votre problème et de nous laisser essayer de trouver le meilleur moyen de les contacter ou de trouver de l'aide pour ce problème particulier. Outre les appels, la prochaine option préférée pour les clients qui recherchent de l'aide est via Online Help pour Customer Service. Si vous pensez que ces informations sont inexactes ou si vous connaissez d'autres moyens de contacter Sam's Club, veuillez nous en informer afin que nous puissions les partager avec d'autres clients. And you can click here if you want to compare all the contact information we've gathered for Sam's Club.
What is GetHuman's Relationship to Sam's Club?
In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Sam's Club. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.