Medicare Phone Number

Calling Medicare customer service faster by GetHuman

800-633-4227
Customer service
Current Wait: 25 min (16m avg)
Hours: 24 hours, 7 days; best time to call: 8:30pm
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Appuyez sur 2 puis 0 puis 0 # puis 0 # lorsqu'il vous demande votre numéro d'assurance-maladie

Reasons customers like you called recently

Disputing doctor charges not covered by Medicare. , Medicare covers the hospital servi...
My family member had oxygen concentrator that wasn’t working and thematic medical was r...
Just want to check if my medicare plan is active.. thanks..
I was told because I get ssi I don't qualify for Medicare till ** so I want to know if...
Want to know about claim on TV get *** dollar back into social security
Need a replacement medicare card*Have lost my orginal card
I have miss placed my Medicare card and I would like to receive a new one
The Medicare website won't let me change my password, so I can't access information.
Denied medicine payment. Pharmacist stated that I have part D but my card had part B. S...
Complaint related to dme
Please give me the BFCC-Q** phone number
Okay got it package from alpha medical and trying to return this package that they sent...
Trying to get hold my old medical records because I been denied social security benefits.
checking on drug prescription plans
Does Medicare cover the cost of a Covid ** test?
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on Medicare's Phone-Based Customer Care

Medicare is a federal health insurance program that provides medical coverage for seniors over the age of 65 and, in some cases, younger people who have disabilities or serious illnesses. Because Medicare covers so many people, it gets many calls each day from individuals seeking information and services.

Why Do People Call Medicare Customer Support?

People call Medicare customer support for a range of reasons, including:

  • Checking on deductibles
  • Checking status of a claim
  • Getting information on coverage and program benefits
  • Assistance with Part D prescription drug coverage
  • Information about premium payment
  • Appeal coverage or payment determinations
  • Report fraud

Best Practices for Calling Medicare Customer Service

Medicare's phone-based customer support is available twenty-four hours a day, seven days a week, and is even open on some Federal holidays. Individuals who are deaf or have a hearing impairment can use Medicare's TTY/TDD number.

There are several things that you can do to ensure that your call goes smoothly and that you get the information you need or an appropriate resolution to a problem:

First, Make sure that you are calling the right agency:

  • Medicare is not the same as Medicaid, which is a federal health program for low-income individuals. You will have to call Medicaid's central or regional offices if you need help with Medicaid issues.
  • If you are trying to find out whether you qualify for Medicare, need to report the death of someone who receives medicare, want to sign up for Medicare Part A or B, order a replacement card, or need to challenge an income-based increase in your Medicare costs, you will need contact the Social Security Administration.

Next, have a way to take notes during your call. Knowing who you spoke to and what was said during your conversation can be helpful if you have to escalate your case. Be sure to add the date and time of your call to your notes.

Finally, make sure you have your Medicare card (if you have one) in front of you, along with any correspondence from Medicare that is relevant to your case.

How Do People Feel About Their Calls to Medicare Customer Support?

As is often the case with organizations that have a lot of calls, there appears to be a range of opinions regarding Medicare customer support. Some people are satisfied while others complain of long wait times or a lack of follow-through after making a call.

What Kind of Issues are Resolvable by Medicare Customer Support?

Medicare's phone-based customer service representatives can provide you with information about a wide range of concerns, including premium status, claims and appeals, and details about your benefits and level of coverage. You can also report cases of suspected Medicare fraud over the phone.

What Issues Can't Be Resolved by Phone?

Because Medicare deals with health care issues, confidentiality is important. Some issues, such as giving your medical provider permission to communicate with Medicare on your behalf, will require you to complete an authorization form.

What Can I Do if my Call to Medicare Customer Service is Unsuccessful?

If you make a call to Medicare and are dissatisfied with your conversation or a lack of resolution, don't fret. You have options available to you.

First, if you haven't already, write down what happened during the call. You'll want this in front of you when making future contact with Medicare, as it will be easier to explain what happened.

Next, call back: Every phone representative is different and you may find that the next person you speak to has better training and is able to address your concern.

If you have a complaint about your Medicare plan or Medicare prescription drug plan, you can submit a complaint to Medicare via a form on its website. This is not a good option for urgent issues, however and other concerns need to be dealt with on the phone or by mail.

Finally, you can send a letter via postal mail to Medicare that outlines your questions or concerns.

Other Pathways

If you still can't get your issue addressed with Medicare, consider the following options:

The Medicare Beneficiary Ombudsman: Ask your phone representative to forward your issue to Medicare Beneficiary Ombudsman. This office will review and work to resolve your issue.

State-Based Options

There are multiple state-based agencies that have jurisdiction over Medicare services and facilities:

  • State Health Insurance Assistance Programs (SHIP): Each state has its own program to help you navigate Medicare issues. Contact your local SHIP to get assistance with your issue.
  • State Survey Agencies: If your problem is with a healthcare facility, your State Survey Agency can investigate your concern.
  • Beneficiary and Family Centered Care Quality Improvement Organizations: Your state BFCC-QIO organization can offer advocacy if you are unable to resolve your case directly with Medicare.

Customer Number 800-633-4227 - by the Numbers

Numéro de téléphone à composer800-633-4227
Rappel possibleOUI
Appel intercepté par une personne réelleOUI
Département que vous appelezService Clients
Heures d'ouverture du centre d'appels24 heures, 7 jours
Meilleur moment pour composer20 h 30
Naviguer dans un labyrinthe téléphonique vers un être humainAppuyez sur 2 puis 0 puis 0 # puis 0 # lorsqu'il vous demande votre numéro d'assurance-maladie
Attente moyenne
Attente actuelle25
Classement (parmi les numéros de téléphone)1
Rang (global)1
Méthodes alternativestéléphone, web
Qualité de la communication86%
Qualité de l'aide53%
Votes des clients2,007
Dernière mise à jour des informationsTue Oct 20 2020 09:00:00 GMT+0000 (Coordinated Universal Time)

Medicare's Best Toll-Free/800 Customer Phone Number

Il s'agit du meilleur numéro de téléphone de Medicare, de l'attente actuelle en temps réel et des outils permettant de passer directement à travers ces lignes téléphoniques pour accéder directement à un Medicare agent. Ce numéro de téléphone est le meilleur numéro de téléphone de Medicare car 59,616 des clients comme vous ont utilisé ces coordonnées au cours des 18 derniers mois et nous ont fait part de leurs commentaires. Les problèmes courants traités par l'unité de service client qui répond aux appels au 800-633-4227 incluent Request Form 1095, Update Account Info, Replacement Card, Coverage Question, Check on a Claim et d'autres problèmes de service client. Le Medicare centre d'appels auquel vous appelez a des employés de Maryland et est ouvert 24 hours, 7 days selon les clients. Au total, Medicare a 1 numéro de téléphone. La meilleure façon de parler aux Medicare représentants n'est pas toujours claire. Nous avons donc commencé à compiler ces informations à partir des suggestions de la communauté des clients. Continuez à partager vos expériences afin que nous puissions continuer à améliorer cette ressource gratuite.

Contacting Medicare - by phone or otherwise

Bien que 800-633-4227 soit le meilleur numéro sans frais de Medicare, il existe 2 moyens de les contacter. Selon d'autres Medicare clients, la meilleure façon de parler à leur équipe de support client consiste à informer GetHuman de votre problème ci-dessus et à nous laisser trouver quelqu'un pour vous aider. En plus d'appeler, la prochaine option préférée des clients à la recherche d'aide est via Online Help pour Customer Service. Si vous pensez que ces informations sont inexactes ou si vous connaissez d'autres moyens de contacter Medicare, veuillez nous en informer afin que nous puissions les partager avec d'autres clients. And you can click here if you want to compare all the contact information we've gathered for Medicare.

What is GetHuman's Relationship to Medicare?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Medicare. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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