Does MCS Life Insurance Corp. offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 7:30am-10pm EST.The least busy day is Monday, and the most busy day is Thursday.Schedule a call when the call center is open and when it's convenient for you.
Q:
How long will I wait on hold?
A:The average hold time is 3 minutes.The longest hold times are on Tuesday, and the shortest are on Wednesday.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for MCS Life Insurance Corp. below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this MCS Life Insurance Corp. phone number to document the phone system.
Here is how our research team describes the way the MCS Life Insurance Corp. phone system greets you: At any moment during the call, you may press the star key to return to the main menu. To explore healthcare insurance options, please listen carefully. For eligibility, call payments, and reimbursements, press 1. If you want to know if your provider participates in the network, press 2. For other options, press 3.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 1 for English. Then Press 3, Next Press 4, Then Press 6.
Below are some clips we've found from MCS Life Insurance Corp.'s phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"To continue in English, press one.
Thank you for calling MCS.
To guarantee the quality in our services, this call may be monitored and or recorded.
At any moment during the call, you may press the star key to return to the main menu.
To expedite the handling of your call, please have your MCS health care insurance available.
Please listen carefully. Our options have changed."
Excerpt from a call with MCS Life Insurance Corp.
Monday, September 30, 2024 6:33 PM
What are the hours and when should I call?
MCS Life Insurance Corp. operates the call center for this 888-758-1616 phone number Mon-Fri 7:30am-10pm ET.The short answer is that you should call on a Monday.This observation and the following section are based on analysis of a sample set of 1 calls made in the last 90 days using our free, web-based phone (see above).
Call when they- and you- are open
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, you can also schedule the call with MCS Life Insurance Corp. at a time when they are open and when it works for you. We will confirm you are ready before placing the call, just in case. That means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this MCS Life Insurance Corp. phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like MCS Life Insurance Corp. staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call MCS Life Insurance Corp. is Monday.The most busy day to call is Thursday.Again, this is based on a sample of 1 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Wednesday.The longest wait in the queue on average occurs on Tuesday.
In summation, the best day to call MCS Life Insurance Corp. is Monday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that MCS Life Insurance Corp. staffs the call center well on Monday.
Why Customers Call MCS Life Insurance Corp.
If you have time to do a bit of reading before you call MCS Life Insurance Corp., we recommend you read over some of our problem-specific articles.
Click the link above to get answers to just about any MCS Life Insurance Corp. customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to MCS Life Insurance Corp., and their purpose. Are any of these similar to the reason you are trying to call?
Check member eligibility: "Yeah. I'm calling for the provider office to check the eligibility of the member."
- From a call lasting 12m 57s , Sep 30, 2024 6:33 PM
Conclusion and closing notes
This is MCS Life Insurance Corp.'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a MCS Life Insurance Corp. agent. This phone number is MCS Life Insurance Corp.'s best phone number because 6 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-758-1616 include and other customer service issues. Rather than trying to call MCS Life Insurance Corp. first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, MCS Life Insurance Corp. has 1 phone number. It's not always clear what is the best way to talk to MCS Life Insurance Corp. representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for MCS Life Insurance Corp.. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like MCS Life Insurance Corp.. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.