Liberty Mutual Phone Number

Call Liberty Mutual customer service faster with GetHuman

888-398-8924
Customer service
855-259-5805
nouveaux clients
Current Wait: 7 min (4m avg)
Hours: Mon-Fri 8am-10pm, Sat 8am-8pm, Sun 11am-5pm EST; best time to call: 3:45pm
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Appuyez sur 4 puis sur 0, puis sur #

Reasons customers like you called recently

confirm cancellation of policy
Question about my bill
I wish your claims service was as awesome as your Ostrich commercials.**Unfortunately o...
Need to receive id cards for my Ford Edge. Not receiving enough information or assists...
When is this company going to stop the stupid commercials and insulting the intelligenc...
I need to add Traditions bank back on my renewal policy for a home equity line of credi...
I need to cancel my policy. My zip code is *****.
I had th safe driver tracker in my car and was supposed to get **% off my policy. Wonde...
I have a existing claim but can’t get a hold of nobody I just need to talk to someone a...
Need a copy of our homeowners declaration for a refinance
I want too cancel insurance policies
We do not drive on trips more than ** miles but our doctors are further away. We have...
Policy cancellation. I have switched to another carrier.
I just started a new policy but put the wrong address is it anyway I can correct it...
Need large box to return equipment
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on Liberty Mutual's Phone-Based Customer Care

Liberty Mutual is an insurance company that operates in the United States. As the third-largest property and causality insurer in the country, it isn't surprising that it receives a lot of customer service calls each and every day.

Why Do People Call Liberty Mutual Customer Support?

People call Liberty Mutual customer support for a range of reasons, including:

  • Starting, changing or canceling insurance
  • Questions about available coverage
  • Help with getting repairs or estimates
  • Tracking or appealing a claim
  • Website technical support
  • Filing a complaint about a Liberty Mutual employee or insurance agent.

Best Practices for Calling Liberty Mutual Customer Service

  • Make sure you are calling the correct number. Liberty Mutual has numbers for general customer service as well as roadside assistance for its auto insurance policyholders.
  • Get relevant documentation together before placing your call. Documentation may include your account ID, insurance policies, contact information for lawyers, drivers, or contractors, as well as correspondence between you and Liberty Mutual or your insurance agent.
  • Make sure you can take notes during your call. These can come in handy later on if you have to connect with Liberty Mutual multiple times about your case.

How do Consumers Feel About Calling Liberty Mutual Customer Service?

Liberty Mutual policyholders appear to be generally satisfied with the level of service that they've received from the company's customer service department. There does not appear to be a pattern of complaints online.

What Kind of Issues can Liberty Mutual Customer Service Representative Resolve?

Liberty Mutual customer service representatives can resolve a range of issues, including providing callers with information about their coverage, checking on the status of claim processing and assisting with updating personal information.

What Can't Be Resolved With a Call to Liberty Mutual Customer Service?

The customer service agents at Liberty Mutual do not make decisions about policy or claim approvals. In addition, they do not set pricing for insurance premiums. While you may be able to request an investigation into a denial or a change in premium price, the customer service representative will not be able to change a decision made by the company's analysts.

Customer support agents also can't resolve issues between you and a third-party in a claim. While this is frustrating, it's important to not take out your anger on the agent.

What Should You Do If You Have an Unsuccessful Call with Liberty Mutual?

If you get off the phone with Liberty Mutual customer support and feel as though your issue was not handled correctly or that your questions were not given the attention they deserved, don't give up. You have options for resolving your case or getting the guidance you need.

Begin with reviewing the notes that you took during your call. You may be able to identify areas of miscommunication or misunderstanding that ended up derailing the call. If you didn't take notes, write down what you remember from the call.

Next, call Liberty Mutual back. Customer service agents have different levels of experience and training, which means that the next person who takes your call may be in a much better position to address your concerns.

If another call to Liberty Mutual is not successful, try other ways of connecting. Log into your Liberty Mutual online account and submit a request from your dashboard. Another option is to reach out through one of Liberty Mutual's social media profiles. Both of these options have the benefit of providing you with a written transcript of the communication, which could be helpful if you have to escalate your case.

Another option is to contact your insurance agent and ask for an intervention. He or she may be able to advocate for you with Liberty Mutual and help you get the resolution you desire.

Customer Number 888-398-8924 - by the Numbers

Numéro de téléphone à composer888-398-8924
Rappel possibleOUI
Appel intercepté par une personne réelleOUI
Département que vous appelezService Clients
Heures d'ouverture du centre d'appelsMon-Fri 8am-10pm, Sat 8am-8pm, Sun 11am-5pm EST
Meilleur moment pour composer15 h 45
Naviguer dans un labyrinthe téléphonique vers un être humainAppuyez sur 4 puis sur 0, puis sur #
Attente moyenne
Attente actuelle7
Classement (parmi les numéros de téléphone)1
Rang (global)1
Méthodes alternativestéléphone, web
Qualité de la communication76%
Qualité de l'aide76%
Votes des clients300
Dernière mise à jour des informationsSat Jul 31 2021 09:00:00 GMT+0000 (Coordinated Universal Time)

Liberty Mutual's Best Toll-Free/800 Customer Phone Number

Il s'agit du meilleur numéro de téléphone de Liberty Mutual, de l'attente en attente en temps réel et des outils permettant de passer directement à travers ces lignes téléphoniques pour accéder directement à un agent Liberty Mutual. Ce numéro de téléphone est le meilleur numéro de téléphone de Liberty Mutual, car 6,132 des clients comme vous ont utilisé ces coordonnées au cours des 18 derniers mois et nous ont fait part de leurs commentaires. Les problèmes courants résolus par l'unité de service client qui répond aux appels à 888-398-8924 incluent Get insurance, Make/Chase a claim, Coverage question, Overcharge/Strange charge, Renew coverage et d'autres problèmes de service client. Plutôt que d'essayer d'appeler Liberty Mutual d'abord, pensez à décrire d'abord votre problème; à partir de là, nous pouvons être en mesure de recommander un moyen optimal de les contacter par téléphone ou par Internet. Au total, Liberty Mutual a 4 numéros de téléphone. On ne sait pas toujours quelle est la meilleure façon de parler aux représentants de Liberty Mutual. Nous avons donc commencé à compiler ces informations à partir des suggestions de la communauté des clients. Continuez à partager vos expériences afin que nous puissions continuer à améliorer cette ressource gratuite.

Contacting Liberty Mutual - by phone or otherwise

Bien que 888-398-8924 soit le meilleur numéro sans frais de Liberty Mutual, il existe 5 différentes façons de les contacter. Selon d'autres clients Liberty Mutual, la meilleure façon de parler à leur équipe d'assistance client consiste à appeler leur 844-201-9420 numéro de téléphone nouveaux clients. Outre les appels, la prochaine option préférée des clients qui recherchent de l'aide est via 844-201-9420 pour nouveaux clients. Si vous pensez que ces informations sont inexactes ou si vous connaissez d'autres moyens de contacter Liberty Mutual, veuillez nous en informer afin que nous puissions les partager avec d'autres clients. And you can click here if you want to compare all the contact information we've gathered for Liberty Mutual.

What is GetHuman's Relationship to Liberty Mutual?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Liberty Mutual. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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