Google Nest Phone Number

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855-469-6378
Customer service
Current Wait: 17 min (13m avg)
Hours: 5am-9pm PST; best time to call: 9am
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Reasons customers like you called recently

Cannot connect to google home. Tells me to scan QR code then tells me it isn't the righ...
Cannot connect Google nest to Google home app
my patio camera wasn't connected anymore. I've reconnected it three times, but it does...
My Nest thermostat is stuck in start up mode. All it shows is the Google G emblem. Noth...
Network - new network password and need to put everything back onto Google *Thermostat...
I submitted a call back request to discuss my ECO setting on my Nest Learning thermosta...
My Nest Learning thermostat is using the ECO setting from ** to **. After the energy ru...
After energy rush hour thermostat does not return to normal cool schedule.
My Wi-Fi points are not connecting, they keep flashing orange.
I purchased a new home that has a nest thermostat. I don’t have internet yet and want t...
It want connect to my internet
I need help setting up my thermostat or reprogramming it
Can't connect to camera, it's said camera is offline when Wi-Fi is working
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on Google Nest's Phone-Based Customer Care

Google Nest is a line of smart home products that include thermostats, locks, security systems, routers speakers, and doorbells. As part of one of the world's top technology companies, it isn't surprising that Google Nest gets lots of requests for customer service each and every day.

It should be noted that Google Nest does not appear to provide phone-based support. If you want customer service for your Google Nest product, you will have to visit the Google Nest customer service page and follow the interactive menu to arrange for live chat or email assistance.

Why Do People Contact Google Nest Customer Support?

People contact Google Nest customer support for a range of reasons, including:

  • Product and service questions
  • Assistance with order tracking
  • Billing inquiries
  • Troubleshooting
  • Technical support
  • Reporting hacks and other issues

Best Practices for Contacting Google Nest Customer Service

There are several things that you can do to help ensure that your request to Google Nest is handled quickly and professionally:

  • Before beginning the customer service request process, assemble all relevant documentation so that you can quickly access it during your call. Documentation may include invoices, billing statements, screenshots and any previous communications between you and Google Nest regarding your issue.
  • If you need troubleshooting or technical support, be sure that you can interact with your device during your conversation with Google Nest customer service. This allows and the agent to troubleshoot together and get the issue resolved during the conversation.
  • If sending an email, re-read what you have written before sending it off. Edit for clarity so that the person who is assigned to your request is able to understand what you need.

How do Consumers Feel About Contacting Google Nest Customer Service?

While many people wish that Google would provide phone-based customer service, customers of Google Nest are generally happy with the level of customer service that they receive. There are no discernable patterns of negative reports online or in the news media.

What Kind of Issues can a Google Nest Customer Service Representative Resolve?

Google Nest customer service might be able to help with many common consumer issues, including ordering questions, explaining product features and benefits, checking on order statuses, troubleshooting, technical support and facilitating product returns, replacements or service.

What Can't Be Resolved by Contacting Google Nest Customer Service?

Google Nest customer service representatives may be able to recommend workarounds for product incompatibilities, but you are ultimately responsible for ensuring that the products that you connect to your Google Nest devices are compatible. In addition, Google Nest customer service can't address issues that are the result of problems with the retailer that sold your Google Nest device to you.

What Should You Do If You Have an Unsuccessful Call with Google Nest?

  • If you are frustrated because you were not offered an acceptable resolution, or you feel that your questions were not answered appropriately by a Google Nest customer support agent, don't give up. Options are still available.
  • First, review the transcripts or emails that document the communication between you and the representative. This may help you identify areas of misunderstanding.
  • Next, send a reply or request another live chat. You might connect with a better-trained or more experienced customer service representative who is in a better position to resolve your issue.
  • If a second request through the same medium doesn't work, try another way of getting in touch. If you used live chat to request customer service from Google Nest, try email, or vice-versa. The different medium may make a difference in how your request is responded to.
  • If you bought your Google Nest product through a third-party retailer, ask for help. The company may be willing to resolve your issue itself or advocate for you with Google Nest.

Customer Number 855-469-6378 - by the Numbers

Numéro de téléphone à composer855-469-6378
Rappel possibleOUI
Appel intercepté par une personne réelleOUI
Département que vous appelezService Clients
Heures d'ouverture du centre d'appels5 h à 21 h HNP
Meilleur moment pour composer9h
Naviguer dans un labyrinthe téléphonique vers un être humainAppuyez sur 4, puis sur 2
Attente moyenne
Attente actuelle17
Classement (parmi les numéros de téléphone)1
Rang (global)1
Méthodes alternativestéléphone, web, email, twitter
Qualité de la communication76%
Qualité de l'aide59%
Votes des clients6,493
Dernière mise à jour des informationsTue Aug 09 2022 10:00:00 GMT+0000 (Coordinated Universal Time)

Google Nest's Best Toll-Free/800 Customer Phone Number

Il s'agit du meilleur numéro de téléphone de Google Nest, de l'attente actuelle en temps réel et des outils permettant de passer directement à travers ces lignes téléphoniques pour accéder directement à un Google Nest agent. Ce numéro de téléphone est le meilleur numéro de téléphone de Google Nest car 22,134 des clients comme vous ont utilisé ces coordonnées au cours des 18 derniers mois et nous ont fait part de leurs commentaires. Les problèmes courants traités par l'unité de service client qui répond aux appels au 855-469-6378 incluent Setup an account, Question, Complaint et d'autres problèmes de service client. Le Google Nest centre d'appels auquel vous appelez a des employés de Englewood, CO / Philippines et est ouvert 5am-9pm PST selon les clients. Au total, Google Nest a 1 numéro de téléphone. La meilleure façon de parler aux Google Nest représentants n'est pas toujours claire. Nous avons donc commencé à compiler ces informations à partir des suggestions de la communauté des clients. Continuez à partager vos expériences afin que nous puissions continuer à améliorer cette ressource gratuite.

Contacting Google Nest - by phone or otherwise

Bien que 855-469-6378 soit le meilleur numéro sans frais de Google Nest, il existe 4 différentes façons de les contacter. La meilleure façon de parler à leur équipe de support client peut simplement être d'informer GetHuman de votre problème et de nous laisser essayer de trouver le meilleur moyen de les contacter ou de trouver de l'aide pour ce problème particulier. Outre les appels, la prochaine option préférée pour les clients qui recherchent de l'aide est via Online Help pour Customer Service. Si vous pensez que ces informations sont inexactes ou si vous connaissez d'autres moyens de contacter Google Nest, veuillez nous en informer afin que nous puissions les partager avec d'autres clients. And you can click here if you want to compare all the contact information we've gathered for Google Nest.

What is GetHuman's Relationship to Google Nest?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Google Nest. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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Google Nest Contact Info

Information gathered by GetHuman researchers and millions of customers that use GetHuman:
All Google Nest contacts
Google Nest Numéro de téléphoneBEST
Google Nest Assistance par e-mail
Google Nest Service d'assistance
Google Nest sur Twitter
General customer information

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