GameStop is a retail merchant of software, consumer electronics and video games, along with fan merchandise. With thousands of locations, as well as an e-commerce website, it isn't surprising that GameStop gets lots of calls.
People call GameStop customer support for a range of reasons, including:
GameStop does not promote its corporate customer service number. Visitor's to its website are directed to an online form or the company's social media accounts. However, there is a toll-free customer service number that is available. It provides callers with an automated menu that directs the caller to the appropriate representative or department.
If your purchase was made at a GameStop store, you may find that is easier to call the store directly. However, if that doesn't work, calling GameStop's corporate customer service might be your best option.
In addition to the general customer service number, there is also a separate number for PowerUp Rewards, GameStop's loyalty program.
Here are a few things you can do to help insure that your call to GameStop customer service goes smoothly:
There appears to be a range of opinions on the quality of GameStop phone-based customer service. Frequent areas of concern are long wait times to talk to an agent, the politeness of agents and an ongoing problem of agents being unable to appropriately manage orders placed on the website.
GameStop customer support agents can do things like check the status of an order, take a complaint about service at a local store, and initiate a refund for a product you bought online.
You can also ask for assistance with your loyalty club membership as well as gift cards that you've purchased. In some cases, a representative may also be able to provide assistance with using the GameStop website or helping you receive assistance with a product that does not appear to be working correctly.
GameStop customer service representatives may be able to provide assistance with returns and status updates, but you will have to physically mail your product back to GameStop or bring the item to a GameStop store to get a refund. A GameStop agent may also have to direct you to a manufacturer if you are having difficulty operating a product that you have purchased online or through one of the company's retail stores.
If your call to GameStop didn't go well, don't give up on trying to resolve your concern. You still have options or resolving your situation.
First, review the notes you took during the call. If you didn't take notes, jot down what happened during your conversation with GameStop. You can refer to this in future conversations with GameStop customer service representatives.
Next, try calling back. Some customer service agents have more experience and knowledge than others. These representatives may be better able to provide assistance and resolve your complaint.
If calling doesn't work, you still have a few options. Visit GameStop online and fill out their customer service form. Another option is to get in touch via the company's social media platforms. Social media and email forms provide you with a record of your communications, which can be helpful if you need to involve a third-party, such as a credit card company, in your dispute.
Another option is to visit a GameStop store. An in-person conversation with a store associate or manager may be more effective in dealing with an issue that is not easily resolved over the phone.
Il s'agit du meilleur numéro de téléphone de GameStop, de l'attente actuelle en temps réel et des outils permettant de passer directement à travers ces lignes téléphoniques pour accéder directement à un GameStop agent. Ce numéro de téléphone est le meilleur numéro de téléphone de GameStop car 20,202 des clients comme vous ont utilisé ces coordonnées au cours des 18 derniers mois et nous ont fait part de leurs commentaires. Les problèmes courants traités par l'unité de service client qui répond aux appels au 800-883-8895 incluent Refund a Charge, Lost Gift Card, Gift Card Code Won't Work, Account Access et d'autres problèmes de service client. Le GameStop centre d'appels auquel vous appelez a des employés de Texas et est ouvert Mon-Fri 9am-5pm, Sat 10am-3pm EST selon les clients. Au total, GameStop possède 3 numéros de téléphone. La meilleure façon de parler aux GameStop représentants n'est pas toujours claire. Nous avons donc commencé à compiler ces informations à partir des suggestions de la communauté des clients. Continuez à partager vos expériences afin que nous puissions continuer à améliorer cette ressource gratuite.
Bien que 800-883-8895 soit le meilleur numéro sans frais de GameStop, il existe 6 différentes façons de les contacter. Selon d'autres clients GameStop, la meilleure façon de parler à leur équipe d'assistance client consiste à appeler leur 877-676-4263 numéro de téléphone Service Clients. Outre les appels, la prochaine option préférée des clients qui recherchent de l'aide est via 877-676-4263 pour Service Clients. Si vous pensez que ces informations sont inexactes ou si vous connaissez d'autres moyens de contacter GameStop, veuillez nous en informer afin que nous puissions les partager avec d'autres clients. And you can click here if you want to compare all the contact information we've gathered for GameStop.
In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like GameStop. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Bank of America Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the AAA Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Bank of America or AAA. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.