AirBnB Numéro de téléphone

Appelez le service client AirBnB plus rapidement grâce à GetHuman

855-424-7262
Service Clients
Attente actuelle:46 minutes (21 m moy)
Heures: 24 hours, 7 days; meilleur moment pour appeler: 2:30pm
Obtenez une aide ciblée:Dites-nous le problème afin que nous vous obtenions à droite rep, offrir des conseils pertinents, des rappels et un suivi!
Refund a ChargeAccès au compteChange BookingCancel BookingMissing PaymentUn problème différent
Accédez à une personne en direct le plus rapidement possible:Appuyez sur 0 # chaque fois que vous demandez le numéro de téléphone indiqué sur votre numéro de compte, puis appuyez sur 1. Si vous êtes en danger immédiat, appelez les autorités locales.

Raisons pour lesquelles les clients comme vous ont appelé récemment

I would like a refund for my reservation that was cancelled due to the coronavirus. My...
11h ago
We were given a refund of all but the service fee. I was told that we would be able to...
11h ago
I had some reservations through Airbnb , one in Sevilla, the other in Madrid. I tried t...
13h ago
I don't feel comfortable hosting guests that are not following nonessential travel mand...
14h ago
Covid cancelation. Need full refund
16h ago
Sadly must cancel trip due Ron covid and completed it online, said I was getting a full...
16h ago
I need a refund for a reservation due to COVID ** and I need to speak to someone about...
17h ago
Hello very upset this morning...I have just helped let my last two customers in these w...
a day ago
Can’t log into my account
a day ago
How can I apply for your Superhost Relief Fund? I am a Superhost. Name: Rose Valmonte*E...
a day ago
I tried to cancel my booking with check in date of april **-** but it shows that i wil...
a day ago
I have received a scam request which I want to report.
a day ago
I just got a request that is written entirely in Arabic or Iranian or some language I c...
a day ago
My name is Jarvis Jackson I reside in Portland Oregon. My email is *****@***.com. Airbn...
a day ago
what are ALL of your fees EXACTLY if I want to host in CT? You seem to have hidden fee...
2d ago
See more recent reasons for callingAidez-moi avec mon problème

Our Editor's Notes on AirBnB's Phone-Based Customer Care

Airbnb is an online lodging broker that connects hosts with guests. With over 2 million people staying in Airbnb lodging every night, it isn't surprising that Airbnb gets a lot of customer service calls.

Why Do People Call Airbnb Customer Support?

People use AirBnB customer support for a range of reasons, including:

  • Questions about bookings
  • Reporting problems with bookings
  • Requesting refunds
  • Assisting guests when accommodations fall through or are not safe
  • Providing assistance to hosts who are having problems with guests
  • Questions about credit or debit card charges

Best Practices for Calling Airbnb Customer Service

Airbnb generally prefers it when guests and hosts work together to resolve problems. If you can't resolve a situation with your host, or you have an issue that has to be resolved by Airbnb itself, you can call its customer service number.

When possible, make sure you have a way to take notes during your call. These notes can come in handy if you need to escalate your case.

Tip: As you pack for your trip, drop a small notepad and pen into your backpack or purse. Having these on hand will make it easier for you to take notes if you have to contact Airbnb or your host.

Also, be aware of your surroundings: If you are unable to get into your accommodation and weather or other circumstances make it unsafe to call Airbnb customer service while outside, find a cafe or another safe place from which to make the call.

How Do People Feel About Their Calls to Airbnb Customer Support?

Airbnb is a rapidly growing company and, as one might expect, has had some growing pains. This has led to media reports of consumer dissatisfaction with AirBnB's customer service team.

One primary area of dissatisfaction is the company's response to travelers who find out after arriving at their destination that the accommodations they booked are unavailable, unsafe or unsanitary.

A traveler may find him or herself stranded while AirBnB customer service representatives try to work with the host or to locate alternative lodging. This can take time, something that often unacceptable to a tired traveler who may not have a safe place to wait for a return call.

It should be noted that there are other, more positive stories about the level of service provided by Airbnb, and many people feel that agents have gone above and beyond while addressing problems.

What Kind of Issues Can Airbnb Customer Support Resolve?

Airbnb customer service can resolve many issues over the phone, including reaching out to hosts regarding issues with accommodations, finding a stranded guest a different place to stay and facilitating refunds.

What Can't Be Resolved by Phone With Airbnb?

There are situations in which AirBnB users may have to scan and upload documents to substantiate a claim or to receive refunds. This has to be done through AirBnB's online system.

In situations where there is a conflict between host and guest and there doesn't appear to be a violation of Airbnb rules, phone representatives may not be able to provide refunds or other compensation to either party. This forces guests to negotiate with hosts directly, something that can be difficult, if not impossible, to do.

What Can I Do If I Am Unhappy With My Call to Airbnb?

If you get off the phone with Airbnb feeling as if you didn't accomplish anything with the call, don't lose heart. There are still things that you can do to achieve an appropriate resolution to your concern.

Before re-contacting Airbnb, review the notes you took during your original call. If you didn't take notes, and it is convenient to do so, write down what you remember from your first call. This information can be helpful when working with a different representative.

Next, call back. Different representatives have different levels of training and the next person you speak to may be better able to understand and address your concerns.

Another option is to use Airbnb's live chat function. This option provides you with a written record of the communication, which is very useful if you have to escalate your complaint, as well as the ability to communicate privately and quietly.

A third option is to email Airbnb customer service. While this may not be the best option if you need immediate assistance, it can be a good way of communicating more complex, but less urgent, concerns.

Airbnb also manages accounts on several social media platforms. You can try to get the attention of one of their social media managers via Twitter, Facebook or Instagram.

Numéro de client 855-424-7262 - en chiffres

Numéro de téléphone à composer
855-424-7262
Rappel disponible
YES
Appel ramassé par une personne réelle
YES
Département que vous appelez
Customer Service
Heures d'appel du centre
24 hours, 7 days
Meilleur moment pour composer
2:30pm
Naviguer le labyrinthe téléphonique à un humain
Press 0# each time it asks for the phone number listed on your account number, then press 1. If in immediate danger, call local authorities.
Attente moyenne
21
Attente actuelle
46
Rang (parmi les numéros de téléphone)
1
Rang (global)
1
Autres méthodes
phone or web or chat
Qualité de la communication
38%
Qualité de l'aide
68%
Les votes des clients
68,968
Informations mises à jour en dernier
Wed Apr 01 2020 10:00:00 GMT+0000 (UTC)

Le meilleur numéro de téléphone sans frais de la société AirBnB / 800

Il s'agit du meilleur numéro de téléphone de AirBnB, de l'attente en attente en temps réel et des outils permettant de passer directement à travers ces lignes téléphoniques pour accéder directement à un agent AirBnB. Ce numéro de téléphone est le meilleur numéro de téléphone de AirBnB car 268,830 des clients comme vous ont utilisé ces informations de contact au cours des 18 derniers mois et nous ont fait part de vos commentaires. Problèmes courants résolus par l'unité de service clientèle qui répond aux appels de 855-424-7262, y compris Refund a Charge, Account Access, Change Booking, Cancel Booking, Missing Payment et d'autres problèmes de service client. Le centre d'appels AirBnB que vous appelez a des employés de Oregon et est ouvert 24 hours, 7 days selon les clients. Au total, AirBnB a 2 numéros de téléphone. On ne sait pas toujours quelle est la meilleure façon de parler aux représentants de AirBnB, nous avons donc commencé à compiler cette information à partir des suggestions de la communauté des clients. S'il vous plaît continuez à partager vos expériences afin que nous puissions continuer à améliorer cette ressource gratuite.

Contacter AirBnB - par téléphone ou autrement

Tandis que 855-424-7262 est le meilleur numéro sans frais de AirBnB, 4 total vous permet d'entrer en contact avec eux. Selon les autres AirBnB clients, le meilleur moyen de contacter leur équipe de support clientèle consiste à appeler leur 415-800-5959 numéro de téléphone pour leur département International Customer Service. Outre l'appel, la prochaine option favorite pour les clients qui recherchent de l'aide est via 415-800-5959 pour International Customer Service. Si vous pensez que ces informations sont inexactes ou si vous connaissez d'autres moyens de contacter AirBnB, veuillez nous en informer afin que nous puissions les partager avec d'autres clients. Et vous pouvez cliquer ici si vous souhaitez comparer toutes les informations de contact que nous avons collectées pour AirBnB.

Quelle est la relation entre GetHuman et AirBnB?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like AirBnB. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

AirBnB Informations de contact

Autres numéros sans frais et clients

Service clientèle international415-800-5959

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