The American Automobile Association, also known as "AAA" and spoken of as "Triple A," is an automobile club that provides a range of benefits to its members, including roadside assistance and a variety of discounts on travel and automotive products and services.
People call AAA customer support for a range of reasons, including:
Verify that you are calling the correct number for the division of AAA that you need to speak to. This information is available on AAA's website, as well as your membership card. If possible, have pen and paper ready so that you can take notes during your conversation.
Ideally, you should have your membership number in front of you, either in the form of your card, welcome letter or billing statement. If you are calling about a financial matter or an ongoing dispute with AAA or a AAA contractor, have documentation of your issue available as well so that you can refer to it during your call.
AAA is generally a well-respected company and is known for providing good value to its members. Most complaints regarding AAA customer service involve situations in which roadside assistance takes longer than expected, or there is some difficulty with a financial transaction, such as an automatic renewal charge to a credit card that doesn't go through.
One story that made the media involved a journalist who was a long-time member of AAA. His wife was driving the family car when it broke down. His wife called him and he called AAA. AAA refused to send roadside assistance until the journalist paid an additional fee to have his wife put on his AAA membership.
While AAA was within its rights to restrict the availability of its services, the journalist was still upset at his treatment. It should be noted, however, that AAA does provide roadside assistance to non-members if a AAA member is in the vehicle, even just as a passenger.
AAA phone-based customer service can help you enroll as a member, renew your membership and make any necessary changes to your current plan. From there, calls to specific divisions of AAA can provide you with a range of services, including booking travel, making insurance claims, and obtaining quotes on insurance policies.
AAA works with a network of third-party service providers including towing operations, service stations and travel vendors. As a result, AAA may be limited as to what it can do to address issues that develop between you and one of these third-party businesses.
It goes without saying that AAA cannot control the weather and hazardous conditions can result in long delays in service. AAA's policy is to tow cars that are blocking roads first.
If your call to AAA does not go as you wanted you it to, don't lose heart. You still have some options that can help you get an appropriate resolution.
First, if you were able to take notes during your call, review them.
These notes may give you important information that you can use when calling back or escalating your case. If you did not take notes during your call, try writing down what you remember from your conversation with the AAA representative.
Next, call back. Some Representatives have more experience in their job or better training than others. The person you speak to during your second call might be in a better position to understand and resolve your issue.
If your second call doesn't go any better than your first, you might try getting in touch with AAA via their social media platforms. They do have specialists available to respond to social media questions and comments.
A third option is to get in touch with the AAA branch and headquarters in your area. The address and contact information for these offices can be found on your regional AAA.
A phone call may resolve your issue, you can visit the office in person, or you might write a letter that details the nature of your concern along with the steps you have taken to resolve it. Sending this letter via certified mail provides you with tracking information, delivery confirmation and alerts AAA to the seriousness of the matter.
Il s'agit du meilleur numéro de téléphone de AAA, de l'attente actuelle en temps réel et des outils permettant de passer directement à travers ces lignes téléphoniques pour accéder directement à un AAA agent. Ce numéro de téléphone est le meilleur numéro de téléphone de AAA car 58,956 des clients comme vous ont utilisé ces coordonnées au cours des 18 derniers mois et nous ont fait part de leurs commentaires. Les problèmes courants traités par l'unité de service client qui répond aux appels au 800-222-4357 incluent Cancel Service, Question About Membership, Roadside Assistance, Make a Payment, Replacement Card et d'autres problèmes de service client. Le AAA centre d'appels auquel vous appelez a des employés de Indiana, California, Utah, Texas et est ouvert Mon-Fri 8:30am-5pm EST selon les clients. Au total, AAA possède 3 numéros de téléphone. La meilleure façon de parler aux AAA représentants n'est pas toujours claire. Nous avons donc commencé à compiler ces informations à partir des suggestions de la communauté des clients. Continuez à partager vos expériences afin que nous puissions continuer à améliorer cette ressource gratuite.
Bien que 800-222-4357 soit le meilleur numéro sans frais de AAA, il existe 7 différentes façons de les contacter. Selon d'autres clients AAA, la meilleure façon de parler à leur équipe d'assistance client consiste à appeler leur 800-922-8228 numéro de téléphone Service des réclamations. Outre les appels, la prochaine option préférée des clients qui recherchent de l'aide est via 800-922-8228 pour Service des réclamations. Si vous pensez que ces informations sont inexactes ou si vous connaissez d'autres moyens de contacter AAA, veuillez nous en informer afin que nous puissions les partager avec d'autres clients. And you can click here if you want to compare all the contact information we've gathered for AAA.
In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like AAA. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.