I forgot my pin and cannot open Chanel's that are blocked - even though I never blocked them.

GetHuman3588618's customer service issue with Verizon from September 2019

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Before contacting them, items GetHuman3588618 may need:
PIN on Account, Name of Account Holder, Phone Number, Email on Account, Billing Address, and Last 4 of Social Security
The issue in GetHuman3588618's own words
The problem: I forgot my pin and cannot open Chanel's that are blocked - even though I never blocked them.
GetHuman3588618 did not yet indicate what Verizon should do to make this right.
I have an issue with Verizon too
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Verizon

Customer service issue
Reported by GetHuman3588618
Sep 14th, 2019 - a mon ago
I have an issue with Verizon too
Not resolved
Seen by 1 customer so far
Similar issue to 7810 others
0 customers following this
Timeline
GetHuman3588618 started working on this issue
Sep 14th 6:16pm