US Postal Service (USPS) Customer FAQ

Top Answers & How-to Guides

What is US Postal Service (USPS)'s Phone Number?

The question we are asked most often is about how to talk to US Postal Service (USPS) customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent US Postal Service (USPS) Customer Questions

Can the USA ship to the Philippines?

Yes, the USPS offers international shipping services to the Philippines. You can send various types of mail, including letters, packages, and merchandise. Be sure to check the specific requirements and restrictions for shipping to the Philippines, including customs regulations and available shipping options.
Asked May 13, 2025 7:21 PM

I want to find out how long it takes to send mail from 49855 zip code to 86403-6540 zip code

Delivery times for mail can vary based on the service chosen. First-Class Mail typically takes 1 to 3 business days, while Priority Mail generally takes 1 to 3 days as well. Priority Mail Express offers overnight delivery service for urgent items. Factors like weather, holidays, and distance can also affect delivery time. Specific tracking and delivery estimates can be monitored through the USPS service.
Asked May 8, 2025 7:34 PM

I need help tracking an envelope mail. I have the tracking number. Can you help me? Thank you.

We are unable to assist with tracking here, but you can enter your tracking number on the USPS website to find the latest status of your envelope.
Asked May 7, 2025 7:05 PM

I mailed a package but there is no tracking

If you mailed a package without tracking, it may have been sent using a service that does not include tracking by default, such as First-Class Mail for certain items. Unfortunately, without a tracking number, we cannot provide information about the package’s status. In the future, consider selecting a shipping option that includes tracking for better visibility on your package's journey.
Asked Jan 17, 2025 10:37 PM

How can I find out about my missing package?

To find out about your missing package, you can use the tracking number provided when the package was shipped. Visit the USPS website and use the "Track" feature. You can also check any delivery notifications or messages sent about your package. If you have not received updates, it may be helpful to speak with a USPS representative for assistance.
Asked Jan 15, 2025 12:34 AM

Help me with my US Postal Service (USPS) customer service issue

We look to the US Postal Service (USPS) issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
US Postal Service (USPS) issues reported to GetHuman
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