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Orbitz Customer FAQ

Top Answers & How-to Guides

What is Orbitz's Phone Number?

The question we are asked most often is about how to talk to Orbitz customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What should I do if I did not receive my itinerary after booking?

If a customer does not receive their itinerary after making a booking through Orbitz, there are several steps they can take to resolve If the itinerary is still not located, the customer might consider returning to the Orbitz website. There, they can use the booking reference number to retrieve their itinerary directly through the 'My Trips' section. This feature allows customers to access their travel details without the need for email confirmation. In cases where assistance is needed, customers may find helpful contact information on the website. This could lead to a resolution more efficiently. Being proactive is often beneficial in such situations to ensure all travel plans are well organized....
Ask any question you have about Orbitz customer service, get an answer now.

Recent Orbitz Customer Questions

I keep getting this notification every time I try to book. "We weren't able to complete your booking. Please wait a moment and try again."

This issue may be due to a variety of reasons such as network connectivity, website glitches, or high traffic volumes. It's always a good idea to ensure that your internet connection is stable before you attempt to book. Also, try clearing your browser cache and cookies or use a different browser. If the issue still persists, it could be a temporary technical issue on Orbitz's end, and we apologize for the inconvenience. Please continue to wait a little while longer, and then try again.
Asked Apr 12, 2024 3:16 PM

How do I use my gift card to book a hotel

To use your gift card to book a hotel on Orbitz, start by searching for your preferred destination and travel dates. Once you've selected a hotel, proceed to the checkout page. Here, look for a section labeled "Payment". In this section, there should be an option to redeem a gift card. Simply enter the number on the back of your Orbitz gift card and apply it to your purchase. If the value of the gift card covers the full cost, you won't need to provide any additional payment details. If there's a remaining balance, you can then input your preferred method of payment to cover it.
Asked Mar 6, 2024 11:24 PM

Help me with my Orbitz customer service issue

Flight Changes

How Do I Change My Flight with Orbitz?

Changing or canceling a flight with Orbitz is relatively quick and easy. In most cases, you'll be able to make the changes you need...

How Do I Select My Seat on My Orbitz Reservation?

When making your flight reservations through Orbitz, you have the option with a lot of packages to select your seating. During the...

What is Orbitz's cancellation policy for flights?

Orbitz's cancellation policy for flights can vary based on the specific airline and the type of ticket purchased. Generally, for flights Additionally, if a flight is canceled by the airline, passengers are typically entitled to a refund or alternative travel arrangements, depending on the airline's policy. Orbitz itself may impose its own terms and conditions when it comes to cancellations and refunds, including fees that could apply based on the circumstances of the cancellation. To get the most accurate and up-to-date information regarding a specific flight cancellation, it is advisable for travelers to check the details on their booking confirmation or the Orbitz website itself. There, users can find links to airline policies as well as any applicable fees or terms. It is always best to review carefully before proceeding with any cancellation decisions....

Customer Support

How Do I Talk to Orbitz Customer Support?

Customers may face an unexpected issue while using Orbitz. Fortunately, you can get in touch with its customer support quickly. Talk...

How Do I Correct My Name on My Orbitz Booking?

When you are considering making a purchase, it is wise to first check the terms and purchasing policy of the seller. In addition, be...

Can I make changes to my car rental reservation on Orbitz?

Yes, changes can typically be made to car rental reservations through Orbitz. It is important to note that the specific policies regarding To initiate changes, one may need to access the reservation through their account or by using the confirmation number provided at the time of booking. Orbitz usually provides a simple interface to help users manage their bookings. However, some changes could result in additional fees or changes in the rental rate. For the most accurate and specific information, checking the pertinent section on the Orbitz website can be very helpful....

Hotel Reservations

How Do I Cancel My Hotel Reservation with Orbitz?

Canceling your hotel reservation with Orbitz is easy, and there are four different ways to do so. You can cancel your booking yourself...

Can I add travel insurance to my Orbitz reservation?

Yes, it is possible to add travel insurance to an Orbitz reservation, typically during the booking process. When customers are selecting If travel insurance was not added during the initial booking, it may still be possible to purchase it separately by accessing the reservation details through the Orbitz website. Customers can navigate to their booking and check if an insurance option is available. When considering travel insurance, it is always important to review the policy details, including the coverage provided and any exclusion clauses. For additional information or to review specific policies, it may be helpful to consult the relevant section on the Orbitz website....

What should I do if I did not receive my itinerary after booking?

If a customer does not receive their itinerary after making a booking through Orbitz, there are several steps they can take to resolve If the itinerary is still not located, the customer might consider returning to the Orbitz website. There, they can use the booking reference number to retrieve their itinerary directly through the 'My Trips' section. This feature allows customers to access their travel details without the need for email confirmation. In cases where assistance is needed, customers may find helpful contact information on the website. This could lead to a resolution more efficiently. Being proactive is often beneficial in such situations to ensure all travel plans are well organized....

Orbitz Rewards

What is Orbitz Rewards?

Orbitz Rewards is a loyalty program designed to provide benefits for customers who frequently book travel through Orbitz. This program In addition to points, Orbitz Rewards members can enjoy special perks such as access to exclusive deals and promotions, as well as the opportunity to earn double points on specific bookings. Members are also able to achieve different tiers within the program, each offering increasing benefits and reward opportunities. This program is a great way for regular travelers to save money while enjoying their trips. For the most up-to-date information on Orbitz Rewards, it may be helpful to visit the current web page dedicated to this program....

What is Orbitz Rewards?

Orbitz Rewards is a loyalty program designed to provide benefits for customers who frequently book travel through Orbitz. This program In addition to points, Orbitz Rewards members can enjoy special perks such as access to exclusive deals and promotions, as well as the opportunity to earn double points on specific bookings. Members are also able to achieve different tiers within the program, each offering increasing benefits and reward opportunities. This program is a great way for regular travelers to save money while enjoying their trips. For the most up-to-date information on Orbitz Rewards, it may be helpful to visit the current web page dedicated to this program....

How do I earn and redeem Orbitz Rewards points?

Earning and redeeming Orbitz Rewards points is a straightforward process that can enhance your travel experience. Orbitz Rewards points Redeeming these points is equally simple. Once you have accumulated enough points, you can choose to apply them toward future hotel bookings, with points often being worth one cent each when redeemed. This means that one hundred points can be converted into one dollar off your booking. When making a reservation, you will see an option to use your points during the checkout process. To better understand your specific rewards balance or explore additional redemption options, it is helpful to check the rewards section of the Orbitz website. This area often provides detailed information on how to maximize your benefits and stay updated on any promotions that could enhance your earning potential....

Can I book vacation packages through Orbitz?

Yes, Orbitz allows customers to book vacation packages that combine flights, hotels, rental cars, and activities. This feature is particularly...

Payments and Policies

What payment methods does Orbitz accept?

Orbitz accepts various payment methods to provide flexibility for travelers. Typically, they accept major credit cards such as Visa,...

Can I earn airline miles when booking through Orbitz?

When booking through Orbitz, customers often wonder about the opportunity to earn airline miles. Generally, Orbitz allows users to...

What is Orbitz's policy on price matching?

Orbitz has a price match guarantee policy that allows customers to feel confident about their booking decisions. If a customer finds It is important for customers to provide adequate documentation of the lower price, such as a screenshot or a link to the competitor's offer, in order to initiate the price match process. Historically, Orbitz has aimed to process these requests quickly, ensuring that customers receive the best possible price for their travel plans. For the most accurate and updated information regarding the price match policy, it is advisable for customers to review the current terms on Orbitz's official website, where further details may be available....
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