Recent HMRC Customer Questions
I was like to find out if I’m eligible for a P800 refund
You may be eligible for a P800 refund if you've overpaid your tax during the tax year. HMRC sends a P800 calculation if you have paid too much tax and they owe you a refund. This typically applies if you are employed, receiving a pension, or have received income from other sources and your tax affairs are straightforward. To determine your specific eligibility, review your income and tax paid for the relevant year.
Asked Apr 12, 2025 8:42 AM
Hi, I would like to report that I have changed jobs recently. I started working at my new job on 22/04. I would like to update my employment information with HMRC. Can you guide me on how to do that?
Sure, you can easily notify HMRC about your change of employment. Since your employer pays you through Pay As You Earn (PAYE), they will send details of your earnings and tax deductions to HMRC. Once HMRC receives these details, they'll automatically adjust your tax code if necessary, to ensure you're paying the right amount of tax. Therefore, you do not need to directly update HMRC about your new job. But do make sure your new employer has your correct tax code. If you think your tax code is wrong, you can contact HMRC directly.
Asked May 23, 2024 8:42 AM
Business insurance cost and VAT returns explained
Business insurance cost is typically a deductible expense for purposes of calculating your profit for tax purposes. This cost can vary depending on factors such as the size of your business, the industry you're in, and the specific types of risks you need to insure against.
VAT returns are reports you provide to HMRC to show how much VAT you are due to pay them. These returns are typically submitted every three months. The VAT returns show the amount of VAT you've charged to others (output VAT) and the amount of VAT you've been charged by other businesses (input VAT). The VAT you need to pay to HMRC is the difference between your output and input VAT. If your input VAT is greater than your output VAT, you can claim the difference back from HMRC.
Asked Apr 16, 2024 12:51 PM
I have applied for double taxation relief, and it has been granted against private pensions. But do i have to reapply to cover my state pension?
Yes, you will need to apply for double taxation relief separately for your state pension. Double taxation relief in the UK doesn't automatically apply to all kinds of income once it's granted. It is specific to the type of income for which it's been granted in your case private pensions, and doesn't automatically extend to other types of income like state pensions. Please ensure that you mention all income streams when applying or reapplying for double taxation relief.
Asked Apr 15, 2024 1:48 PM
Tax is being deducted from my salary even though my annual salary is less than 12570
This could be due to the way your tax code has been applied. Your employer uses your tax code to work out how much tax to deduct from your pay. If you have the wrong tax code, you could end up paying too much tax. It could be you're on an emergency tax code, or your tax code might have been adjusted to recover tax you owe from a previous year, for example. If you think your tax code is wrong, it would be a good idea to contact HMRC or refer to the HMRC website for more details.
Asked Mar 18, 2024 2:33 PM
Help me with my HMRC customer service issue
Filing Taxes
What is the penalty for late filing of taxes?
The penalty for late filing of taxes in the United Kingdom, as set by HM Revenue and Customs, is structured to encourage timely submissions.
Furthermore, if the return is filed more than six months late, HMRC may apply a further penalty of five percent of any tax due or a fixed amount, whichever is greater. It is important to note that these penalties can quickly add up, so filing on time is strongly advised. For the most accurate and detailed information regarding penalties and deadlines, it is beneficial to consult the official HMRC website, where one can find the latest updates and guidance....
What is the time limit for appealing a tax decision?
The time limit for appealing a tax decision made by HM Revenue and Customs generally depends on the type of decision being contested.
In some situations, such as disputes relating to certain tax reliefs or overpayments, different rules may apply, and the time limits could vary. Therefore, taxpayers should carefully review the specific decision letter they have received, as it usually contains information about how and when to appeal.
For the most current details, including any exceptions and the procedures involved, it is advisable to check the relevant sections on the official HMRC website. There, taxpayers can also find additional resources to assist them with their appeals....
What Should I Do If I Made a Mistake on My Tax Return?
If a taxpayer realizes they have made a mistake on their tax return, the appropriate course of action is to correct it as soon as possible
It is essential to ensure that all relevant supporting documents and evidence accompany the correction when submitting it. Taxpayers should try to rectify the mistake before the deadline specified by HMRC, as corrections made after certain periods may be more complicated. Additionally, it is wise to check the current HMRC website for up-to-date information on procedures and to find any specific contact information needed for further assistance. This way, the taxpayer can ensure they are following the correct process and complying with the relevant regulations....
What Should I Do If I Made a Mistake on My Tax Return?
If a taxpayer realizes they have made a mistake on their tax return, the appropriate course of action is to correct it as soon as possible
It is essential to ensure that all relevant supporting documents and evidence accompany the correction when submitting it. Taxpayers should try to rectify the mistake before the deadline specified by HMRC, as corrections made after certain periods may be more complicated. Additionally, it is wise to check the current HMRC website for up-to-date information on procedures and to find any specific contact information needed for further assistance. This way, the taxpayer can ensure they are following the correct process and complying with the relevant regulations....
What is the time limit for appealing a tax decision?
The time limit for appealing a tax decision made by HM Revenue and Customs generally depends on the type of decision being contested.
In some situations, such as disputes relating to certain tax reliefs or overpayments, different rules may apply, and the time limits could vary. Therefore, taxpayers should carefully review the specific decision letter they have received, as it usually contains information about how and when to appeal.
For the most current details, including any exceptions and the procedures involved, it is advisable to check the relevant sections on the official HMRC website. There, taxpayers can also find additional resources to assist them with their appeals....
Tax Registration
What documents do I need to provide when registering for self-employment?
When registering for self-employment with HMRC, it is essential to provide certain information and documents to ensure a smooth registration
It is also necessary to specify the nature of the business, including the business name and address if applicable. In some cases, individuals may be required to supply proof of income if they have been self-employed in the past or if they have recently transitioned from employment to self-employment.
Moreover, it is beneficial to keep records of any relevant financial information, including estimated earnings and expenses, which will be useful for tax purposes once registered. For the most current and detailed requirements, individuals may wish to refer to the official HMRC website, where they can find helpful guidance on registering for self-employment....
How Can I Register for Self-Assessment?
To register for Self-Assessment with HMRC, an individual must first determine if they need to complete a tax return. This typically
Once it has been established that registration is necessary, the process begins by visiting the official HMRC website. There, one can find detailed guidance on how to register for Self-Assessment online. The online registration process usually requires basic personal information such as name, address, and National Insurance number.
After registering, HMRC will issue a Unique Taxpayer Reference (UTR) number, which is essential for filing tax returns. It is important to complete the registration before the deadline, which is often 5 October in the tax year for which the individual needs to file.
For those who prefer a paper form, HMRC also provides options to register by post, and that information can be found on their website as well. For the most accurate and current information, visiting the HMRC website is advisable....
How Can I Register for Self-Assessment?
To register for Self-Assessment with HMRC, an individual must first determine if they need to complete a tax return. This typically
Once it has been established that registration is necessary, the process begins by visiting the official HMRC website. There, one can find detailed guidance on how to register for Self-Assessment online. The online registration process usually requires basic personal information such as name, address, and National Insurance number.
After registering, HMRC will issue a Unique Taxpayer Reference (UTR) number, which is essential for filing tax returns. It is important to complete the registration before the deadline, which is often 5 October in the tax year for which the individual needs to file.
For those who prefer a paper form, HMRC also provides options to register by post, and that information can be found on their website as well. For the most accurate and current information, visiting the HMRC website is advisable....
Tax Payments
What are the payment options for my tax bill?
HM Revenue and Customs offers several convenient payment options for settling tax bills. Individuals can pay using various methods,
For online payments, HMRC has a secure portal where tax payers can enter their details and process transactions easily. If taxpayers prefer to pay by post, they can send a cheque made payable to HM Revenue and Customs, including their reference number on the back.
It is essential for individuals to ensure payment is made by the due date to avoid interest and penalties. For more specific details regarding payment methods and any fees that may apply, interested parties are encouraged to visit the official HMRC website, where they will find comprehensive information tailored to their needs....
What Are the Available Ways to Pay My Tax Bill?
HM Revenue and Customs offers several methods to pay your tax bill, providing flexibility for taxpayers. One of the most convenient
Another option is to pay via your bank or building society, where you can make a transfer directly from your account. Direct debit is also available, enabling payments to be deducted automatically on the due date, which can help in managing your finances effectively.
Additionally, taxpayers can choose to pay by cheque if they prefer traditional methods, ensuring the cheque is made payable to "HM Revenue and Customs only."
Those still using paper forms may also consider using the Post Office to make a payment. It is essential to check the HMRC website for specific details about each payment method, including any additional requirements and processing times....
What are the consequences of not paying my tax on time?
The consequences of not paying tax on time can vary depending on the specific circumstances, but generally, HM Revenue and Customs
Furthermore, HMRC will usually charge interest on the outstanding tax amount, which compounds until the debt is settled. This means that the longer a payment is delayed, the more the taxpayer would owe. In some cases, persistent non-payment of tax could lead to more severe consequences, such as legal action or enforcement measures, which might include taking funds directly from bank accounts.
Overall, it is important for taxpayers to stay informed about their obligations and potential penalties. For more detailed and specific information regarding the consequences related to your unique situation, consulting the relevant resources on the HMRC website may be beneficial....
What Are the Available Ways to Pay My Tax Bill?
HM Revenue and Customs offers several methods to pay your tax bill, providing flexibility for taxpayers. One of the most convenient
Another option is to pay via your bank or building society, where you can make a transfer directly from your account. Direct debit is also available, enabling payments to be deducted automatically on the due date, which can help in managing your finances effectively.
Additionally, taxpayers can choose to pay by cheque if they prefer traditional methods, ensuring the cheque is made payable to "HM Revenue and Customs only."
Those still using paper forms may also consider using the Post Office to make a payment. It is essential to check the HMRC website for specific details about each payment method, including any additional requirements and processing times....
What are the consequences of not paying my tax on time?
The consequences of not paying tax on time can vary depending on the specific circumstances, but generally, HM Revenue and Customs
Furthermore, HMRC will usually charge interest on the outstanding tax amount, which compounds until the debt is settled. This means that the longer a payment is delayed, the more the taxpayer would owe. In some cases, persistent non-payment of tax could lead to more severe consequences, such as legal action or enforcement measures, which might include taking funds directly from bank accounts.
Overall, it is important for taxpayers to stay informed about their obligations and potential penalties. For more detailed and specific information regarding the consequences related to your unique situation, consulting the relevant resources on the HMRC website may be beneficial....
Tax Deductions and Relief
What expenses can I claim when self-employed?
When self-employed, individuals can claim a variety of expenses that are incurred wholly and exclusively for the purpose of their business.
Other potential expenses encompass the purchase of equipment necessary for the business, such as computers, office furniture, and tools specific to one's trade. Professional fees, like accountancy or legal services, can also be considered allowable expenses. Marketing and advertising costs incurred to promote the business, as well as fees for business insurance and subscriptions to relevant professional publications, are further examples of claimable expenses.
It is essential for self-employed individuals to maintain accurate and organized records of these expenses, as they are required to provide justification in the event of an inquiry. For comprehensive guidance regarding what can be claimed, it is advisable to consult the latest resources available on the official HM Revenue and Customs website, where detailed information is provided....
Can I claim tax relief on my pension contributions?
Yes, individuals can typically claim tax relief on their pension contributions in the United Kingdom. When a person makes contributions
The amount of tax relief you can claim depends on your income level and the amount you contribute. Basic rate taxpayers usually automatically receive tax relief at a rate of twenty percent, as this is added to their pension contributions. Higher and additional rate taxpayers can claim further relief through their self-assessment tax return.
It is also important to note that there are annual and lifetime allowance limits on tax-relieved contributions. For the most accurate and up-to-date information about claiming tax relief and understanding the specifics of your situation, it is advisable to refer to the relevant section of HMRC’s website....
Tax Codes and Assessments
What Should I Do If I Disagree with My Tax Assessment?
If an individual disagrees with a tax assessment received from HM Revenue and Customs, there are several steps that can be taken to
Once the individual has a clear understanding of the reasons for their disagreement, they should consider submitting an appeal. HMRC typically provides a mechanism for appeals within a specified timeframe. This process usually involves completing a specific form or writing a letter that outlines the reasons for the disagreement, along with any supporting evidence.
It is important for individuals to ensure that their appeal is submitted promptly, adhering to any deadlines set by HMRC. In some cases, it may also be beneficial to refer to the guidance available on HMRC's website, as it contains detailed information on the appeals process and may provide insights into the particular circumstances.
Should the situation remain unresolved after the appeal, individuals may have further options, such as approaching the Tax Tribunal, depending on the nature of the disagreement. For the most accurate information on processes and deadlines, consulting the current HMRC website would be very useful....
How Do I Check My Tax Code?
To check your tax code, you can look at several sources of information. A straightforward method is to refer to your payslip, as your...
What Should I Do If I Disagree with My Tax Assessment?
If an individual disagrees with a tax assessment received from HM Revenue and Customs, there are several steps that can be taken to
Once the individual has a clear understanding of the reasons for their disagreement, they should consider submitting an appeal. HMRC typically provides a mechanism for appeals within a specified timeframe. This process usually involves completing a specific form or writing a letter that outlines the reasons for the disagreement, along with any supporting evidence.
It is important for individuals to ensure that their appeal is submitted promptly, adhering to any deadlines set by HMRC. In some cases, it may also be beneficial to refer to the guidance available on HMRC's website, as it contains detailed information on the appeals process and may provide insights into the particular circumstances.
Should the situation remain unresolved after the appeal, individuals may have further options, such as approaching the Tax Tribunal, depending on the nature of the disagreement. For the most accurate information on processes and deadlines, consulting the current HMRC website would be very useful....
How Do I Check My Tax Code?
To check your tax code, you can look at several sources of information. A straightforward method is to refer to your payslip, as your...
Tax Issues and Reporting
How do I claim back overpaid tax?
To claim back overpaid tax, an individual first needs to determine whether they are indeed due a refund by reviewing their tax liability...
How can I report tax fraud to HMRC?
Reporting tax fraud to HMRC can be done through their dedicated fraud reporting service. This service is designed to allow individuals
HMRC takes all reports seriously and treats them with confidentiality, ensuring that the identity of the person making the report is protected. In addition to the online form, one may also report tax fraud by calling HMRC's dedicated helpline, but the specific details can be best found on their official website. It is always prudent to refer to the current information provided on their page regarding reporting fraud to ensure compliance with their latest guidelines....
How do I claim back overpaid tax?
To claim back overpaid tax, an individual first needs to determine whether they are indeed due a refund by reviewing their tax liability...
How can I report tax fraud to HMRC?
Reporting tax fraud to HMRC can be done through their dedicated fraud reporting service. This service is designed to allow individuals
HMRC takes all reports seriously and treats them with confidentiality, ensuring that the identity of the person making the report is protected. In addition to the online form, one may also report tax fraud by calling HMRC's dedicated helpline, but the specific details can be best found on their official website. It is always prudent to refer to the current information provided on their page regarding reporting fraud to ensure compliance with their latest guidelines....