While watching my favorite soap opera *General Hospital it will not go to full screen. Why?

GetHuman1605606's customer service issue with Dailymotion from November 2018

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The issue in GetHuman1605606's own words
The problem: While watching my favorite soap opera *General Hospital it will not go to full screen. Why?
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Dailymotion

Customer service issue
Reported by GetHuman1605606
Nov 22nd, 2018 - a yr ago
I have an issue with Dailymotion too
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Seen by 6 customers so far
Similar issue to 47 others
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Timeline
GetHuman1605606 started working on this issue
Nov 22nd, 2018 10:48am