capital one not answering customer service to make credit card payment

GetHuman2718612's Bill payment issue with Capital One from April 2019

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GetHuman Phone call #1 (5 mons ago)
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Top Tip from another customer
If you don't want to wait on hold, you can pay your bill online as long as you know your email address and password. You can use this link to do so https://www.capitalone.com/billpay/
The issue in GetHuman2718612's own words
The problem: capital one not answering customer service to make credit card payment
GetHuman2718612 did not yet indicate what Capital One should do to make this right.
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Capital One

Bill payment issue
Reported by GetHuman2718612
Apr 10th, 2019 - 5 mons ago
I have an issue with Capital One too
Fixed
Seen by 5 customers so far
Similar issue to 6259 others
0 customers following this
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Items needed
Card Number
Name of Account Holder
Numéro de téléphone
Email on Account
Billing Address
Social Security
Timeline
GetHuman2718612 started working on this issue
Apr 10th 8:22pm
GetHuman2718612 confirmed the issue is fixed. Hooray!
Apr 13th 9:21pm