I was travelling with British airways home from Bangkok to London and then London to Du...

GetHuman-emmalawl's complaint issue with British Airways from September 2019

Help with my British Airways issue
First: share to improve GetHuman-emmalawl's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-emmalawl may need:
Name on the ticket, Booking reference, Billing address, Email address on the account, and Phone number on account
Top Tip from another customer
The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman-emmalawl's own words
I was travelling with British airways home from Bangkok to London and then London to Dublin on the **th of August, on which I THOUGHT it was a connecting flight as I was not notified or made aware that it wasn't before booking, also the flight cost me *** euro so I was ASSUMING it would be a connecting flight due to cost alone. however, when I arrived in Bangkok airport I was told that my flight was landing in London Heathrow, however my 'connecting' flight to Dublin was from London GATWICK. I had to rush off the plane, collect my baggage then get a taxi to Gatwick to make my connecting flight, spending ** pound which I did not have on an uber, besides the money I was highly stressed all of the flight wondering if I would make my flight. I am beyond outraged, I will never fly with this airline again and would like some compensation for the extra money I had to spend, please follow up contact with me thank you
GetHuman-emmalawl did not yet indicate what British Airways should do to make this right.
I have an issue with British Airways too
How GetHuman-emmalawl fixed the problem
We are waiting for GetHuman-emmalawl to fix the problem and share the solution with the rest of us customers.
Please help with my British Airways issue
Do you have a customer issue as well?
We can help you get British Airways's attention and get better help faster. Tap below to get started.
Having British Airways issues too?
Get tips from pros & other customers, and get it handled faster:
Pour de meilleurs résultats, écrivez au moins 100 caractères
Cette adresse e-mail n'est pas valide

British Airways

complaint issue
Reported by GetHuman-emmalawl
Sep 9th, 2019 - 3 mos ago
I have an issue with British Airways too
Not resolved
Seen by 8 customers so far
Similar issue to 5510 others
0 customers following this
Timeline
GetHuman-emmalawl started working on this issue
Sep 9th 11:26am
GetHuman-emmalawl indicated the issue is not fixed yet.
Sep 9th 4:27pm