Train ** was * hours late getting into Durham.NC July *,****..I had a ticket for busin...

GetHuman-kbrymer's problème de service client avec Amtrak de juillet 2019

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The issue in GetHuman-kbrymer's own words
Train ** was * hours late getting into Durham.NC July *,****..I had a ticket for business class..When we finally boarded..I.had to figure out which car to get on..They pulled up the steps as I was standing at the door.Train personnel told me to go to another door..Finally able to board.The train person said sorry didnt know I had anyone coming..Seriously you dont know how many people boarding?At the stop for.salisbury NC ..I decided to go to cafe car.*Which was closed...Should they.not let you know.when.closing?...So..* hours late..Rude personnel.who would have left me standing I'm sure of that..Then cafe car closes..sorry but this is not the Amtrak I'm used to..I need a refund or.partial reimbursement..oh then I will.be getting out at Charlotte.NC station after midnite...sorry I need some.answers

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Amtrak

Problème de service client
Reported by GetHuman-kbrymer
juil. 3, 2019 - il y a un an
Not resolved
Vu par 10 clients jusqu'à présent
Problème similaire à 3025 autres
0 clients suivant ce

Timeline

GetHuman-kbrymer a commencé à travailler sur ce problème
juil. 3, 2019 3:48am