HoverBoard Customer Service

Phone Number & Contact Info

No customer service phone number
Despite not having a phone number, there is a way to access HoverBoard customer support.
Q:

How do I contact HoverBoard customer service?

A:HoverBoard does not have a customer service phone number, but you can contact them through email or their website.
Email is no phone number, but it is a near-ubiquitous form of communication.
Q:

Does HoverBoard offer 24 hour customer service?

A:Not by phone. But you can contact HoverBoard 24/7 using other methods. Below is a list of customer service channels and hours.

How to contact HoverBoard Customer Service

There are other ways to contact HoverBoard customer service besides the phone. Below we list them by medium, from most to least popular.

HoverBoard Customer Email Addresses

Support@hoverboard.com - Customer Service
Use this link or copy and paste it to send customer service an email
24 hours, 7 days
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and HoverBoard will reply our your email.

Customer Help Desk / Web Support

hoverboard.com - Customer Service
Use this link to submit your issue to them online
24 hours, 7 days
As a last, sometimes only, resort- HoverBoard customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team. Since this rarely leads to a real-time conversation, GetHuman does not recommend this unless it's the only way.

How should I prepare for my conversation with HoverBoard?

If you have time to do a bit of reading and research, we recommend you read over some of our problem-specific articles. Whatever issue you are having with HoverBoard, we are likely to have an answer and tips to help you get it resolved. Here are some popular problems with brief answers. For details and to ask followup questions live, click on the question.

Are Hoverboards safe for children?

Hoverboards are generally safe for children as long as they are used responsibly and with proper precautions. However, it is important to consider a child's age, size, and maturity level before allowing them to use a hoverboard. Ideally, children should be at least 8 years old and weigh over 45 pounds to safely ride a hoverboard. It is also essential to provide proper safety gear such as helmets, knee and elbow pads, and wrist guards to minimize the risk of injury. Children should be supervised by an adult and only ride in designated areas, away from traffic and obstacles. It is crucial to ensure the hoverboard is from a reputable manufacturer and meets safety standards. Overall, with proper supervision and adherence to safety guidelines, hoverboards can provide an enjoyable and safe experience for children.

How does a Hoverboard work?

A hoverboard, also known as a self-balancing scooter, works based on a combination of technology and physics. It utilizes a complex system of gyroscopes, sensors, and motors to enable movement and balance. When a rider leans forward, sensors detect the change in weight distribution and send signals to the motors, causing them to spin faster. This creates a forward motion. Similarly, when the rider leans backward, the motors slow down, enabling reverse movement. Steering is achieved by applying pressure to one footpad or the other. The built-in gyroscopes aid in maintaining balance by continuously adjusting the motors' speed and power based on the rider's movements. All these processes are powered by an internal battery. Overall, the functioning of a hoverboard relies on a sophisticated system that allows for intuitive control and smooth rides.

What is the charging time for a Hoverboard?

The charging time for a Hoverboard varies depending on the brand and model. On average, it takes approximately 1-2 hours to fully charge a Hoverboard from zero battery. However, certain models come with fast-charging capabilities, allowing a complete charge in as little as 45 minutes. It's important to check the product specifications or user manual for precise charging times, as this can differ between Hoverboards. Additionally, factors such as the battery's condition, capacity, and usage patterns can influence charging duration. To ensure optimal performance and battery longevity, it's recommended to follow the manufacturer's instructions and avoid overcharging.

Top HoverBoard customer problems and solutions

Click the link above to get answers to just about any HoverBoard customer service question, including step by step guides for the most complex issues. Or click below to detail your problem and we will get you answers instantly.

Conclusion and closing notes

You came here to see HoverBoard's phone number, the real-time current wait on hold and a way to skip right through the phone lines to get right to a HoverBoard agent. There's good news and bad on that: the bad news is that they don't have a phone number, but the good is that we do know how to contact HoverBoard anyways and help you with your issue. Over the last 18 months, 828 customers like you have come in search of a phone number for HoverBoard and helped us confirm they don't have one. Common reasons that people try to call HoverBoard customer support department include and other customer service issues. Rather than trying to call HoverBoard first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via web or email. Unfortunately, right now HoverBoard doesn't have any phone numbers. It's not always clear what is the best way to talk to HoverBoard representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

How GetHuman Helps If HoverBoard Had a Phone Number

GetHuman provides tools and information to over 50 million customers per year in effort to make customer service easier and faster. We don't know a phone number for HoverBoard, but for large companies that do have them, we provide real-time current wait on hold, tools for skipping the hold music altogether, reminders for when the call center opens, and much more. We are able to provide secrets and the best tools by getting feedback from you and rest of our customer community, and by sourcing some of those secrets and tips from HoverBoard customers like yourself.

GetHuman does not provide call center services or customer support operations for HoverBoard. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like HoverBoard. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Compare HoverBoard Customer Service

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